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“Very pleased”

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Holiday Inn & Suites Atlanta Airport - North
Ranked #36 of 174 Hotels in Atlanta
Certificate of Excellence
Reviewed 27 May 2014

After having a bad experience at one of the other Holiday Inn Express in that area, I was sent here to this location. The staff was professional, courteous, resourceful......... anyone could not ask for more. The room was clean. The breakfast was decent. I was very pleased with this location when I come back to Atlanta I will be staying here no doubt. My only mistake was not staying there the second night and going to another hotel across the street.

  • Stayed: May 2014, travelled with friends
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Thank sweetdimples356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nghanem0507, General Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 30 May 2014

I am delighted to hear of the experience shared. I am especially happy to hear our team service was such a success! Thank you kindly for your time to write your review and for sharing it with the TripAdvisor readers. We are continually working toward providing the best service as it is the best way to show you how much we value you as our guest. Thank you for recognizing our delivery of the holiday inn brand promise and creating a hotel that guest’s love. Our rooms and décor in the Holiday Inn Brand Hotel is aimed at providing a relaxing atmosphere for reflection and yet still being a place of energy and excitement thank you for noticing that.We look forward to welcoming you back soon and hope you will have an opportunity to enjoy our tranquil ambience and wonderful service. Thank you nabil

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485 - 491 of 759 reviews

Reviewed 26 May 2014

Exceptionally courteous check-in process. Felt extremely welcomed by the front desk staff. Santanna was great and portrayed a 'can do attitude'. The hotel is a great place to stay, but it's the staff that makes you want to return.

  • Stayed: May 2014, travelled on business
    • Service
Thank LHall02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nghanem0507, General Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 27 May 2014

Thank you for sharing your feedback about our wonderful holiday Inn Brand hotel and recommending us to other visitors. We really appreciate all the nice comments and will be sure to share this with our colleagues. Thank you again for taking the time to share this valuable feedback with the TripAdvisor readers. We are grateful for your wonderful response. We are thrilled that our team have deliver the Holiday Inn promise and created a hotel that guest love. To make a difference is not a matter of accident, a matter of casual occurrence of the tides. People choose to make a difference. Our team at the holiday inn Brand Hotel possesses the burning desire to make a difference in all of our guest’s experience. Thank you for recognizing our hotel. All the thanks and gratitude goes to our team, whom take tremendous ownership in delivering the great service. I would like to stress that we strive to ensure every guest of the hotel and restaurant leaves with a positive, lasting impression, again we are grateful that you like the new Holiday Inn Brand and the direction we are going. We greatly appreciate this wonderful review. We looking forward to your next visit soon, please let me know if you need assistance with your reservations. Sincerely, Nabil

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Reviewed 25 May 2014 via mobile

So first things first, I am a very picky person lol or so my partner tells me. We needed something close bynthe airport being that we had an early flight the next day. So Holiday Inn North was a great choice and the rate was reasonable. Airport shuttles were provided along with free breakfast and also room service. When we first walked in we were blown away by how clean it was. Our check in clerk Brad was very helpful and made check in a breeze. We booked a standard room which basically looked like an apartment. Very spacious and clean. If I ever come back to Atlanta I will be staying here.

Stayed: May 2014, travelled as a couple
Thank Mesha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nghanem0507, General Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 27 May 2014

Thank you for sharing your feedback about our wonderful holiday Inn Brand hotel and recommending us to other visitors. We really appreciate all the nice comments and will be sure to share this with our colleagues. Thank you again for taking the time to share this valuable response with the TripAdvisor readers, our team members are so full of pride to be a part of this hotel. "People forget how fast you did a job – but they remember how well you did it. Our team understands what we have to do specially during unfortunate times. Thank you for noticing their efforts, Brad is one of our rising stares; he is priceless for our team and our colleagues. He defiantly created a hotel that guests love and delivered the holiday inn promise. There is one quality that one must possess to win, and that is definiteness of purpose, the knowledge of what one wants, and a burning desire to possess it." I strongly trust that our team has a burning aspiration to be triumphant and they will be, by providing the same service and food and beverage quality to all of our guests like they provided for you. I hope we may keep welcoming you again and again in the near future. Have pleasant week Nabil.

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Reviewed 22 May 2014 via mobile

What a journey that we had at the Atlanta holiday inn..Beautiful place with friendly staff, and great service by the front desk "net" ...we make sure that we will pass it along to friends and family to the great hospitality that we got.
Ange, and alph

Stayed: May 2014, travelled with family
Thank Angessom G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nghanem0507, General Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 27 May 2014

Wow! It is so thrilling my colleague have made your day brighter, Thanks for your post and very positive review about your stay here in our Holiday Inn Brand Hotel and sharing your thoughts with the TripAdvisor readers. We all understand in the Holiday Inn Brand Hotel that our success in life is directly related to the quantity and quality of service we give. I will absolutely be sure to share your comments with the rest of my colleagues’ they are our best ambassadors! Great to hear you enjoyed the services in our Hotel, you will always found our team to be helpful and our rooms to be wonderful--that's what our Holiday Inn Brand Hotel strives for! We truly trust being on par in terms of price and quality only gets you to encounter the guests. Service and exceeding expectations wins the Guest forever. Thank you for your comments have great week. Nabil

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Reviewed 22 May 2014

My husband & I had a wonderful time at the hotel. The team members; especially, Netsanet was nice and pleasant to us. The bedroom was cleaned. The suite was large and nice. We really enjoyed our stay..

  • Stayed: May 2014
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Thank lovethehotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nghanem0507, General Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 24 May 2014

Wow Thank you, Yes we are very blessed to have outstanding colleagues, and outstanding product, Thank you for your feedback and for posting them on the Trip Advisor sight. We are grateful the team have delivered the Holiday inn promise and created a hotel that guests love. Thank you for noticing their efforts. People of excellence go the extra mile to do what's right, Our team strives to be the best they can be every occasion they get. There goals are very clear “to give the best service to all guest at all times - no exceptions”. The Team and I truly trust .Our team beyond doubt believes that they will continue doing great thing every occasion they get. I do want to express my sincere appreciation for you for given the team the opportunity to serve you, Thank you. We look forward to your return soon. Sincerely, Nabil Thank you again for your time has a great week

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Reviewed 20 May 2014

Very close distance to the airport. Friendly staff like the front desk Ms Amare helped me enjoy my stay. The rooms are a bit dated but clean and properly refresh every day. Great rates and comp wifi for its Honors guests.

  • Stayed: May 2014, travelled on business
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Thank R8572NAJohn_C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nghanem0507, General Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 21 May 2014

Thank you , thank you, We are grateful for your wonderful review, we surely appreciate the fact you shared you feedback with the Trip Advisor. We are excited that our team and our wonderful colleagues delivered the Holiday Inn Brand Promise, and created a hotel that guests love. Thank you for noticing our outstanding rooms and services. I’m most pleased that our staff consistently exceeded your expectation. Thank you for taking the time to give us your feedback. We look forward to welcoming you and your family back to Atlanta again soon. When your travels bring you back, we look forward to welcoming you to your home away from home. Sincerely Nabil

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Reviewed 20 May 2014

Before I mad my reservation I was reading the reviews on tripadviser what I read is what I see . I was blow away by the Service they provide warm hospitality . reception desk Netsanet, very professional and very helpful she is fantastic personable to all guests . my experience at this hotel was really Special because of their warm attention to detail. all staff is great!
I was impressed that Netsanet called me by name when i walk to the lobby. they mad feel everyone feel Special. love their dedication to their job and dedication to the holiday inn . you are lucky to have such great Employees

  • Stayed: May 2014, travelled on business
    • Value
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Thank Ventasakumer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nghanem0507, General Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 21 May 2014

Thank you ,Yes we are very blessed to have great team, and wonderful guests like yourself ,Thank you for your feedback and for posting them on the Trip Advisor sight. Our team strives to be the best they can be every occasion they get. There goals are very clear “to give the best service to all guest at all times - no exceptions”. The Team and I truly trust .Our team beyond doubt believes that they will continue doing great thing every occasion they get. I do want to express my sincere appreciation for you for noticing my colleagues and their efforts in making the Holiday Inn Brand hotel the best in Atlanta, and creating a hotel that guests love. We look forward to your return soon. Sincerely, Nabil Thank you again for your time has a great week

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn & Suites Atlanta Airport - North

Address: 1380 Virginia Ave, Atlanta, GA 30344-5227
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Best Value Hotel in Atlanta
#20 Business Hotel in Atlanta
#53 Romantic Hotel in Atlanta
Price Range: £93 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Atlanta Airport - North 3*
Number of rooms: 330
Official Description (provided by the hotel):
NOW OPEN!Modern style, chic design, a technologically advanced atmosphere, and forward thinking food and beverage concepts are just a few ways to describe the Holiday Inn & Suites Atlanta Airport North - a Brand New Airport Hotel Experience. Located at 1380 Virginia Avenue, Atlanta, GA 30344.Featuring an innovative and new approach to the Atlanta airport hotel market, the hotel has built and cultivated the ultimate experience for the modern traveler - with all the comforts of home including an outdoor pool and full service 24-hour fitness center.The Holiday Inn & Suites Atlanta Airport North has 330 brand new luxury rooms including 140 suites that combine elegance, technology, and unparalleled comfort. The property has a restaurant, bar, market pantry and business center which represents a bold, fresh and new approach to hotel social living. It is the heartbeat of the hotel’s signature concept, which integrates world-class service with the latest technology.If you’re in town for a meeting, there’s no better place to have it than here. With 15 meeting rooms including a Ballroom and adjacent pre-function space totaling 12,000 Sq. Ft., the hotel can accommodate any type of meeting or special event you have in mind and of course our meeting rooms are equipped with fiber optic Internet. "Twenty-Nine - Food With Latitude", our catering concept; goes beyond the banquet room with menu selections inspired by the legendary cities, cultures, and history along the 29th Parallel. A variety of packages and options are available for day and weeklong meetings.Just four minutes away from the world's busiest airport, Hartsfield-Jackson International Airport, and eight miles from the heart of downtown Atlanta, you're a short ride away from all of Atlanta's attractions, events, shopping, and restaurants.At the core of the Holiday Inn Experience is the hotel’s signature service. Whether you’re in your room, hanging out in the lobby or simply need directions, the staff is ready and willing to assist you during your stay. When you depart, we want you to think of us and begin planning your return as soon as you get home.We’re not just another hotel, we’re not just another stay along the way - we’re Holiday Inn & Suites Atlanta Airport-North. ... more   less 
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Also Known As:
Ramada Atlanta Airport Hotel Atlanta

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