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“Wonderful Hotel, but bad area.”

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Holiday Inn & Suites Atlanta Airport - North
Ranked #36 of 174 Hotels in Atlanta
Certificate of Excellence
Reviewed 27 August 2014 via mobile

Our flight was cancelled due to weather conditions so we ended up staying here overnight. The hotel was beautiful, but didn't really wanna go outside because the area seemed a little rough. The front desk was amazing and had wonderful service, as well as the bartender. I think his name was Rae, he didn't mind hearing me n my friend vent about our horrible day. The rooms were really nice too. They even was able to do a wake up call for us as well. Will definitely be back again if in Atlanta in the future.

Stayed: August 2014
2  Thank Curioustraveler1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia P, Guest Relations Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 11 September 2014

Dear Curioustraveler1980,

We're so happy you enjoyed yourselves here. Please come again soon. Thank you for sharing your thoughts and for a great review. Be well!

Sincerely,
Alicia P.

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429 - 435 of 758 reviews

Reviewed 27 August 2014 via mobile

Completely enjoyed my stay here. All public spaces (lobby, restaurant, library, business centre, sitting nooks, marketplace, laundry) and rooms are spacious, bright, clean and inviting. The staff are cheerful, helpful and accomodating. Generous breakfast buffet. Convenient taxi service. Also appreciated the utilities - an ATM machine on the premises, vending and ice machines in every corridor.

Stayed: August 2014, travelled on business
1  Thank Ananya_Roy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia P, Guest Relations Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 11 September 2014

Dear Ananya Roy,

Thank you so much for your amazing review! We love that we were able to be a great memory for you. We hope you will remember to come visit us again soon! Thanks again. Travel safe and be well!

Sincerely,
Alicia P.

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Reviewed 26 August 2014

Stayed at this hotel for two nights following a long journey from the UK. Horrible journey to get there from the International arrivals and the hotel was busy on arrival. Reception staff were very friendly and welcoming and we quickly had our rooms sorted. However, on opening one of the bedroom doors a large cockroach scuttled under the bed!! On phoning reception initially we were told the hotel was full and the only thing that could be done was to spray the room!! After pushing harder and talking to the duty manager we were moved and all seemed well with the new room.

However, I would not want to stay on the ground floor as guests pass these rooms to the lifts and the hotel was noisy during our stay. Some areas of the hotel could do with an upgrade as the feel tired. The bar area was very untidy at the end of the night and staff seemed a little thin on the ground.

Taxi to downtown Atlanta was $30-35 which was needed as not much near by.

Would try another hotel if staying in Atlanta in transit again.

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank SteveL04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia P, Guest Relations Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 29 August 2014

Dear SteveL04,

Thank you for alerting us with your review of your unfortunately disappointing experience. We are so very sorry to hear of your long tiring flight, only to find a problem in your guestroom! We would love an opportunity to make it up to you. Though we understand you are an international traveler, and may not have a chance to return to Atlanta soon, please consider stopping in to visit us next time so hopefully we can make things right. Thanks for understanding despite being inconvenienced, that we are always improving, and that your unhappy experience was the exception to the rule. Feel free to call us at your convenience to see how we can possibly mend things for you!

Sincerely,
Alicia P.

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Reviewed 24 August 2014

I stay here quite frequently since travel takes me to Atlanta. This hotel is near the airport and the staff are all extremely friendly and helpful. Service is very good with transportation to and from the airport every 20 minutes. Several restaurants in the immediate area.

  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia P, Guest Relations Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 25 August 2014

Hi Robert P!

Thank you very much for your review! We appreciate that you choose to stay with us often, as we know there are many places you could choose instead. It's great to know you've found us to be your home away from home when you travel to Atlanta. We hope to see you again soon!

Best wishes,
Alicia P.

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Reviewed 24 August 2014

I stayed at this hotel for 1 night for an early flight the next day. The hotel is great. However, the location not so much. There's not much to do or eat close by and the area does not feel very safe. I would not recommend it for people staying multiple days as tourist. This hotel I would say is for people who wants to stay close to the airport. Rooms are large, very clean, and feels modern. The room key only goes to the your assigned floor.

I had dinner and breakfast at the restaurant and they were both pretty good.

Parking is $12 and is about 5min drive to the rental car facility

  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
2  Thank GateGuardian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia P, Guest Relations Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 25 August 2014

Hello GateGuardian,

Your name is very fitting! Thank you so much for your helpful review, which shows you are a guiding guardian for your fellow travelers. We truly appreciate how you've shared your special insights, which will give others the edge when trying to choose the right hotel for them. That is always a challenge for folks who haven't yet stayed in a city or at a particular hotel. You've made that easier. Thanks not only for your review, but for choosing to stay with us.
We hope you visit again soon!

Happy Travels!
Alicia P.

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Reviewed 24 August 2014

This is a popular hotel for Delta crew. We chose it for its proximity to the airport (free shuttle every 20min, a 7 min ride). We took the shuttle to and from the airport to get on the Marta train to go downtown. This worked for us.

Very courteous welcome upon arrival. One small snag: one of the double beds in our room had stains. It looked like it had been changed and just had persistent stains. Staff very promptly changed the linen and that was the end of it. On the next day, we asked for a room change for a view of the pool (first night room was facing a parking lot and cigarette smoke was seeping into the AC, making our room stink). Again, no issue; we got a much larger room with 2 double beds and a king, pkus kitchenette. Very nice. Wifi worked fine. Pool is clean and heated. Four Macs in the lobby area with printer. Very fast internet speed. Hotel restaurant close to reception area. Breakfast was included in our package and we found it quite acceptable (buffet type, with fresh fruit). Polite service.

A few restaurants in the immediate vicinity, although if by foot, you wouldn't want to venture very far. Italian right across the street; their pizza was ok, no more. Other than that, within walking distance, it's fast food joints. No supermarket type store nearby.

Room Tip: Get a room with a view of the pool, preferably on the higher floors. Also try to get one of the larg...
See more room tips
  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank jmcyow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia P, Guest Relations Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 25 August 2014

Dear jmcyow,

Wow! Thank you for your super-informative and well-written review! We're honored to receive such attentive and positive review from an experienced traveler such as yourself. Sharing your contribution with the travel community will make it easier to distinguish the right hotel choice when staying in Atlanta. We are lucky you chose to stay with us.

Thanks again!
Safe and happy travels to you,
Alicia P.

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Reviewed 21 August 2014

Regular business trip turned out to be a great hotel experience with fantastic staff and over the top service. Managers were visible and engaging. Employees made me feel like family. The rooms are some of the best in Atlanta and definitely the best around the airport area. Will return here for all of my Atlanta trips.

Room Tip: All rooms are great
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  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
2  Thank Allen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia P, Guest Relations Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 22 August 2014

Dear Blackgold1010,

We are very honored that you consider us to be one of Atlanta's best hotels! It was such good news to hear your opinion of our hotel and staff. Thank you for the privilege of serving such savvy and engaging traveler as yourself, and for the reward of your published review to help other travelers find their way here! Please join us again soon.

Thank you again,
Alicia P.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn & Suites Atlanta Airport - North

Address: 1380 Virginia Ave, Atlanta, GA 30344-5227
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Business Hotel in Atlanta
#53 Romantic Hotel in Atlanta
Price Range: £92 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Atlanta Airport - North 3*
Number of rooms: 330
Official Description (provided by the hotel):
NOW OPEN!Modern style, chic design, a technologically advanced atmosphere, and forward thinking food and beverage concepts are just a few ways to describe the Holiday Inn & Suites Atlanta Airport North - a Brand New Airport Hotel Experience. Located at 1380 Virginia Avenue, Atlanta, GA 30344.Featuring an innovative and new approach to the Atlanta airport hotel market, the hotel has built and cultivated the ultimate experience for the modern traveler - with all the comforts of home including an outdoor pool and full service 24-hour fitness center.The Holiday Inn & Suites Atlanta Airport North has 330 brand new luxury rooms including 140 suites that combine elegance, technology, and unparalleled comfort. The property has a restaurant, bar, market pantry and business center which represents a bold, fresh and new approach to hotel social living. It is the heartbeat of the hotel’s signature concept, which integrates world-class service with the latest technology.If you’re in town for a meeting, there’s no better place to have it than here. With 15 meeting rooms including a Ballroom and adjacent pre-function space totaling 12,000 Sq. Ft., the hotel can accommodate any type of meeting or special event you have in mind and of course our meeting rooms are equipped with fiber optic Internet. "Twenty-Nine - Food With Latitude", our catering concept; goes beyond the banquet room with menu selections inspired by the legendary cities, cultures, and history along the 29th Parallel. A variety of packages and options are available for day and weeklong meetings.Just four minutes away from the world's busiest airport, Hartsfield-Jackson International Airport, and eight miles from the heart of downtown Atlanta, you're a short ride away from all of Atlanta's attractions, events, shopping, and restaurants.At the core of the Holiday Inn Experience is the hotel’s signature service. Whether you’re in your room, hanging out in the lobby or simply need directions, the staff is ready and willing to assist you during your stay. When you depart, we want you to think of us and begin planning your return as soon as you get home.We’re not just another hotel, we’re not just another stay along the way - we’re Holiday Inn & Suites Atlanta Airport-North. ... more   less 
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Also Known As:
Ramada Atlanta Airport Hotel Atlanta

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