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“Great Downtown ATL Hotel”

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Hyatt Regency Atlanta
Ranked #37 of 172 Hotels in Atlanta
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 27 June 2014

Beautiful hotel in downtown Atlanta. I arrived just as the Regency Club attendant was locking up to go home for the night, but she was very nice and gave me a couple bottles of water. Front desk staff was friendly, as well. I'm used to sleeping on Hyatt beds, which are excellent, but this one seemed especially wonderful. I seriously just wanted to take the mattress home with me! Breakfast in the RC was more than sufficient, and the attendant kept it well stocked. I look forward to returning to this hotel next time I'm in Atlanta.

  • Stayed: February 2014, travelled solo
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Thank Sarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattAtlanta, Public Relations Manager at Hyatt Regency Atlanta, responded to this reviewResponded 2 July 2014

Thanks for staying with us and it's great to hear that our staff made your stay relaxing and memorable. Our Regency Club is a great amenity offered to guests. Located on the 22nd floor with restricted access, this lounge provides complimentary wi-fi, food and drinks. Attending by a friendly staff member, we are positive you are always catered to. And we agree about our Hyatt Grand Bed™. You can actually purchase Hyatt products through our Hyatt @ Home program. From beds, towels, products and more -you can bring a little Hyatt to your home. We, too, are looking forward to your return. See you then!

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2,794 - 2,800 of 4,012 reviews

Reviewed 26 June 2014

Our visit was a 3-night business trip for a conference being held in the Hyatt. We had asked for a quiet room, away from elevators and vending and on a high floor. This we got! Our room was in the International Tower of the hotel, on the 23rd floor. The room was very quiet and comfortable. The room was fairly spacious, with a work area and desk. The basic wifi plan (complimentary with our conference, but $19.95 a day otherwise) was adequate--but just, kind of slow. From check-in to conference support to meals in the Sway Restaurant and the 22 Storys bar (yes, this is how it's spelled) to check-out, all interactions with hotel staff was very positive--always helpful, engaging & friendly.

The huge positive of our visit was how the hotel's Engineering Department handled our request for a parking space where we could charge our electric car. Everyone from the department head down made sure that our arrival and plugging up our car went smoothly. By the time we were ready to leave, our car was fully charged and ready to roll. As I understand it, ongoing renovations will include one or more EV charging stations, which should make for faster charging. We hope that this forward-thinking attitude becomes the rule, rather than the exception.

We did have a plumbing issue in our room (an unusual, random matter), which Guest Services, Engineering, and management all worked hard to resolve. We were offered an upgrade room change, but declined because we were already very unpacked. But the sincerity of the staff's concern about the matter came through in all interactions.

We absolutely would not hesitate to stay at the Hyatt Regency Atlanta when we visit in the future.

Room Tip: Room 2343 was very quiet, with a nice view down Peachtree Street.
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  • Stayed: June 2014, travelled on business
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1  Thank 2Tuscans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattAtlanta, Public Relations Manager at Hyatt Regency Atlanta, responded to this reviewResponded 2 July 2014

WOW! It's wonderful to hear your stay was comforting, productive, memorable and recommendable. We appreciate you staying with us and allowing us to cater to you. The hotel has three towers, each featuring various room types. Our Front Desk agents and reservation team do everything they can to meet requests, and we're glad you enjoyed your room accommodations. Every aspect of the hotel has a fully-committed, well-trained staff to run the show. They are all great at what they do! Thank you for the shout out to our Engineering Department. This team works diligently every day, with every group to ensure your meeting/event/stay is flawless. The hotel continues to have a very large green footprint in the city, as well as, within the hospitality community of Atlanta. We are leaders with our green initiatives and search for more efficient ways to make your stay better (and greener!). We look forward to having you with us upon your return. See you then!

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Reviewed 25 June 2014

Stayed here for 4 days for a large conference. The hotel has excellent conference facilities and the lower rooms and ballroom are excellent. There are a few local watering holes close by and the hotel is also linked to the Marriot which has a good bar too. The hotel bar was a hive of activity during the conference. Rooms were comfortable and large enough. Bed was comfy and the room was clean. Overall a pleasant stay at this venue. Staff were all very friendly and accommodating.

  • Stayed: June 2014, travelled on business
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Thank CTZoom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattAtlanta, Public Relations Manager at Hyatt Regency Atlanta, responded to this reviewResponded 2 July 2014

We're so happy to hear you enjoyed your stay and that our hotel was able to provide you with utmost comfort during your time at the convention. We are within walking distance to many great restaurants and bars, plus our own options including the new, spinning restaurant Polaris. Our lobby bar, Twenty-Two Storys is a great way to try local, craft beer without having to leave the hotel. The hotel's staff is very friendly and available to meet your needs the best they can. We hope you will keep us in mind for your next trip to Atlanta. See you then!

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Reviewed 25 June 2014

We recently spent a night at the Hyatt to celebrate a friends birthday. The room was comfortable and well decorated. The zen garden leading to the pool area is a nice addition. The pool isn't anything special, but it's big enough, the seating area is comfortable and it's all you need. The outdoor seating area at the restaurant downstairs is like taking a trip far away from Atlanta. We even stayed and finished our breakfast while it rained on us!

  • Stayed: June 2014, travelled as a couple
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Thank Christina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattAtlanta, Public Relations Manager at Hyatt Regency Atlanta, responded to this reviewResponded 2 July 2014

Thanks for choosing Hyatt for your staycation. Glad the hotel could make your stay memorable. We hope you will continue to think of Hyatt for more getaways throughout the year. See you then!

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Reviewed 24 June 2014

I am a Hyatt Diamond member and this is my hotel of choice to stay at when I need to be downtown first thing the next morning. This hotel has recently upgraded the Conciere service in their room on the 22nd flor, and offer alternatives to the standard raw Salmon and hard boiled eggs at the rest of the Hyatt upper end chain. They usually have coroissant egg ham and cheese sandwiches and cold cuts with the Salmon and eggs for breakfast. For evening they have a salad assortment and a hot appetizer and soup. Enough to put that expense money back in your pocket, as finidn a decent eating place downtown is impossible, since they do not exist. The downside is the parking - they charge you $18 at a parking garage a block away for self parking. Service is great and the rooms are too. I go there to be close to work and eat free to save money.

Room Tip: Ask for the continental tower - the rooms in the main part of the building open up and there can be...
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  • Stayed: June 2014, travelled on business
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1  Thank jqgoode
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattAtlanta, Public Relations Manager at Hyatt Regency Atlanta, responded to this reviewResponded 27 June 2014

Thanks for staying with us and it's wonderful to have loyal guests who return time and time again. Our Gold Passport Program is a great rewards program allowing your stay to be even more relaxing, luxurious and memorable. One of the great amenities our property offers if the Regency Club. This club is located on the top floor and offers complimentary wi-fi, free drinks and bites plus excess room to lounge, finish up business or watch the big screen tv. Always manned with an attendant, the Regency Club has many perks and is a great value to add to your stay. If you are looking for restaurants within walking distance, there are plenty in every direction of the hotel. Our Concierge team is ready to give their recommendations! We also provide valet parking for our guests, though there are nearby parking garages. We love having you and look forward to your visits. Be sure to check out our newly opened restaurant Polaris! See you soon!

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Reviewed 24 June 2014

The Hyatt Atlanta was absolutely beautiful and in the perfect location that we needed to be in for the event we were attending. The Views are immaculate especially at night and the Rooms are very lovely with comfortable beds and nice living space. As an added bonus I loved the way they cater to their guest and lovely welcome message I had on the television upon my arrival! (Kudos to you all) I like the room set up, its different in most hotels because the Bed is facing the window which makes it perfect to watch the panoramic views! The bed was lovely and they gave us plenty of pillows!!! FINALLY a hotel with the correct amount of pillows for a KING BED!!!

The Bathroom was very clean however much smaller than I expected for a hotel of this caliber but it was okay and not enough to prevent me from returning.

At night we opened up the doors and all of atlanta was whisked into our room, I loved it, sooooooooooooo romantic and just SIMPLY breathtaking between the view, the lights, and the lovely breeze. (try and get as high up as possible).

The Hotel is in a great location, you can get to Peachtree center without going outside as it is connected to the hotel! Great food options!The valet was great, the service was wonderful from start to finish everyone from the bellhop to the concierge attendee. I did not go into the fitness center, but it appeared to be nice. Check in and out was a breeze and I would not hesitate to stay here again. By far one of my favorite Hyatts! WE will be back

Tips: ask for a higher up room with a nice view

Pros
Service
Quality sleep
Views are amazing
Over all experience
Location

Cons
Bathroom Size
Valet/Parking was on the PRICEY side

Room Tip: I do not know which way I was facing, I apologize just ask for a room facing the juncture the views...
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  • Stayed: June 2014, travelled as a couple
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1  Thank AttorneyDay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattAtlanta, Public Relations Manager at Hyatt Regency Atlanta, responded to this reviewResponded 27 June 2014

Thanks for staying with us and it's wonderful to hear that you enjoyed so many aspects of your stay with us. From the friendly staff and service to the amenities and room accommodations, it seems like everything was perfect! And to hear we are one of your favorite Hyatt hotels, it's always wonderful to know we're surprising and delighting our guests. We do have a wonderful location in the heart of downtown Atlanta. We are connected to Peachtree Center's food court and MARTA transit station, plus within walking distance of many restaurants, bars and must-see attractions: Georgia Aquarium, World of Coca-Cola, Center for Civil and Human Rights, College Football Hall of Fame and more. Thanks for your review and we look forward to seeing you on your next visit to Atlanta. See you then!

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Reviewed 22 June 2014 via mobile

This was a GREAT experience for us. After staying a night at the Hilton downtown, which was practically right next door , we enjoyed the Hyatt even more. From the second we pulled in to valet the staff was WONDERFUL! !! pool an gym were awesome. Rooms were beautiful an clean . On site resturants are also wonderful. NEVER STRAY AWAY FROM HYATT !! Hilton was sickening. What a shame .

Stayed: June 2014, travelled as a couple
Thank VOLFANN98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattAtlanta, Public Relations Manager at Hyatt Regency Atlanta, responded to this reviewResponded 23 June 2014

Thanks for staying with us during your time in Atlanta, and we're pleased to hear your stay was perfect from the valet to check-out. Our staff is available to ensure your time with us is convenient, comfortable and memorable. As this was a weekend getaway for you and your loved one, we're glad we could be part of a magical weekend. We hope you will continue to turn to Hyatt hotels for your hospitality needs. Looking forward to seeing you again, soon!

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Additional Information about Hyatt Regency Atlanta

Address: 265 Peachtree St NE, Atlanta, GA 30303-1294
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Atlanta
#15 Luxury Hotel in Atlanta
#18 Business Hotel in Atlanta
#31 Romantic Hotel in Atlanta
#33 Family Hotel in Atlanta
Price Range: £93 - £272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Atlanta 4*
Number of rooms: 1260
Official Description (provided by the hotel):
Located on the legendary Peachtree Street and the heart of downtown Atlanta, Hyatt Regency Atlanta is the premier meeting and convention hotel. The 22-story atrium is an architectural "first" that revolutionize hotel design worldwide! ... more   less 
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Also Known As:
Hyatt Regency Atlanta Hotel Atlanta
Atlanta Hyatt Regency
Hyatt Atlanta

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