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“Friendly staff” 5 of 5 bubbles
Review of Hyatt Regency Atlanta

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Hyatt Regency Atlanta
Ranked #35 of 172 Hotels in Atlanta
Certificate of Excellence
GreenLeadersPlatinum level
tucson
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Friendly staff”
5 of 5 bubbles Reviewed 2 July 2014

From the moment I walked into the hotel, I was given exceptional service. The woman who checked me in was gracious. My hotel room had a lovely view of the city and was in the International Tower, which was quiet and lovely. I ate dinner at the bar a few afternoons, watching the World Cup matches. The wait staff talked to me about the game, as well as the manager of the restaurant who checked in with me. On my third day, the food and beverage manager stopped me on my way in to talk about the World Cup, helped me with my boarding pass and checked to make sure my experience was a good one. The gentleman retrieving my luggage from a large ballroom (lots of us were checking out from a conference the same day) was skipping down the rows, laughing with all of us. Kudos to all the staff for a great job.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tonsoffun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattAtlanta, Public Relations Manager at Hyatt Regency Atlanta, responded to this review, 7 July 2014
Thanks for choosing Hyatt Regency Atlanta and we're happy to hear you enjoyed every aspect of your stay. From our Front Desk Agents and Bell Stand staff to the Housekeeping team and Banquet Serves, our staff is ready for anything --especially if that means friendly faces and good times. Our lobby bar, Twenty-Two Storys, is a fantastic place to have a bite, a pint and relax. With 17 HD televisions, plus local craft beers and a beer-forward menu, there is no doubt a great time ensures at Twenty-Two Storys. We appreciate your review and look forward to having you stay with us on your next trip to Atlanta. See you then!
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (591)
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English first
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

I was at an ISTE conference and stayed at this hotel. The rooms were very nice and every staff member I met was very nice. My daughter enjoyed the pool during the day. I was pleased with our stay I wish the parking wasn't so expensive!

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Anna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattAtlanta, Public Relations Manager at Hyatt Regency Atlanta, responded to this review, 2 July 2014
Thanks for staying with us and it's great to know you enjoyed all the amenities our hotel has to offer. Our outdoor pool is a great treat for the warmer months to cool off, splash around and relax. Glad you enjoyed your stay and we hope you and your daughter will visit again. Plus, there are many sights to see within walking distance: Imagine It! Children’s Museum, Georgia Aquarium, World of Coca-Cola and more. We look forward to seeing you again, soon!
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Burnsville, North Carolina
Level Contributor
142 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 29 June 2014 via mobile

Attended a conference at this hotel and the location couldn't be better. It is located in the center of downtown within easy walking distance to many restaurants and nightlife. In addition, the hotel is connected to the Peachtree Center mall which has a food court, several stores, sit-down restaurants and even a MARTA stop which connects directly to the airport. Perfect location!

The room is nicely appointed but like many big city downtown hotels, no refrigerator or free wifi in room. We discovered that for an extra fee, one can get a room with both of these features.

Biggest complaint is the difficulty of getting up to and down from our room on the 20th floor. There are 5 elevators in the main lobby, but one was reserved for special club members. With only 4 elevators and the crowds of people attending the conference, it often took 15 minutes or more to secure an elevator and reach the 20th floor with all the stops in between. This was a problem every day of the conference. I HIGHLY recommend requesting a room on a lower level.

Otherwise, a great stay.

Stayed June 2014, travelled on business
Helpful?
1 Thank Jeffs1126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattAtlanta, Public Relations Manager at Hyatt Regency Atlanta, responded to this review, 30 June 2014
Thanks for staying with and especially for recommending our property. Our location is a great asset to those visiting the city; many restaurants, bars, must-see sights, shops and attractions are within walking distance of the hotel. Our guestrooms are well-appointed and we offer various floor plans to ensure your stay and accommodations fit your needs. As you mentioned, we are connected to Peachtree Center mall which provides a handful of fast food restaurants, a CVS + pharmacy, MARTA transit station and shops. It truly is a great area to be. We hope you will continue to stay with us whenever you visit Atlanta, whether for business or pleasure.
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Helsinki, Finland
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 27 June 2014

We stayed there for a week for a conference with my husband. The location is great, within walking distance to many Atlanta attractions, like Coca Cola, CNN, and the Olympic park. The staff are helpful and friendly, and the service is good. There is a food court almost downstairs which gives you a variety of options to eat. There is also a 24 hour shop nearby which is awesome!
We didn't have the breakfast at the hotel which was 18 dollars per person, because we thought it was a bit expensive as there are much cheaper options around.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ati_Jav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattAtlanta, Public Relations Manager at Hyatt Regency Atlanta, responded to this review, 2 July 2014
Thanks for staying with us and we're glad you enjoyed your stay in our central location of Atlanta. There are many attractions, restaurants, sights within walking distance of the hotel: including Georgia Aquarium, World of Coca-Cola, Center for Civil and Human Rights and (soon!) the College Football Hall of Fame. Our hotel offers 4 various dining options, including a 24-hour Market for coffee, sodas, snacks, sandwiches, pizza and more. We are also adjacent to Peachtree Center Mall, which provides ample options of fast-food eateries. We are connected to this food court by a skybridge for quick, easy access. Come back and see us!
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Bucharest, Romania
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 27 June 2014

Been there for a conference. Everything was ok: big & clean room, situated in the center area, a few blocks distance to the Aquarium and the Coca Cola museum. Nice architecture also. Elevator ride is funny.

Room Tip: The hotel's restaurant is expensive. There's a tunnel from the lobby level straight to a sho...
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  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank D P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattAtlanta, Public Relations Manager at Hyatt Regency Atlanta, responded to this review, 2 July 2014
Glad you enjoyed your stay! Our hotel is located in the heart of downtown Atlanta within walking distance to many attractions, restaurants and must see sights. The hotel was built in 1967 and continues to shine with its stunning architecture and original glass elevators. Come back on your next trip to Atlanta!
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Portland, Oregon
Level Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 27 June 2014

Beautiful hotel in downtown Atlanta. I arrived just as the Regency Club attendant was locking up to go home for the night, but she was very nice and gave me a couple bottles of water. Front desk staff was friendly, as well. I'm used to sleeping on Hyatt beds, which are excellent, but this one seemed especially wonderful. I seriously just wanted to take the mattress home with me! Breakfast in the RC was more than sufficient, and the attendant kept it well stocked. I look forward to returning to this hotel next time I'm in Atlanta.

  • Stayed February 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattAtlanta, Public Relations Manager at Hyatt Regency Atlanta, responded to this review, 2 July 2014
Thanks for staying with us and it's great to hear that our staff made your stay relaxing and memorable. Our Regency Club is a great amenity offered to guests. Located on the 22nd floor with restricted access, this lounge provides complimentary wi-fi, food and drinks. Attending by a friendly staff member, we are positive you are always catered to. And we agree about our Hyatt Grand Bed™. You can actually purchase Hyatt products through our Hyatt @ Home program. From beds, towels, products and more -you can bring a little Hyatt to your home. We, too, are looking forward to your return. See you then!
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Florida, USA
Level Contributor
109 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

Our visit was a 3-night business trip for a conference being held in the Hyatt. We had asked for a quiet room, away from elevators and vending and on a high floor. This we got! Our room was in the International Tower of the hotel, on the 23rd floor. The room was very quiet and comfortable. The room was fairly spacious, with a work area and desk. The basic wifi plan (complimentary with our conference, but $19.95 a day otherwise) was adequate--but just, kind of slow. From check-in to conference support to meals in the Sway Restaurant and the 22 Storys bar (yes, this is how it's spelled) to check-out, all interactions with hotel staff was very positive--always helpful, engaging & friendly.

The huge positive of our visit was how the hotel's Engineering Department handled our request for a parking space where we could charge our electric car. Everyone from the department head down made sure that our arrival and plugging up our car went smoothly. By the time we were ready to leave, our car was fully charged and ready to roll. As I understand it, ongoing renovations will include one or more EV charging stations, which should make for faster charging. We hope that this forward-thinking attitude becomes the rule, rather than the exception.

We did have a plumbing issue in our room (an unusual, random matter), which Guest Services, Engineering, and management all worked hard to resolve. We were offered an upgrade room change, but declined because we were already very unpacked. But the sincerity of the staff's concern about the matter came through in all interactions.

We absolutely would not hesitate to stay at the Hyatt Regency Atlanta when we visit in the future.

Room Tip: Room 2343 was very quiet, with a nice view down Peachtree Street.
See more room tips
Green Features: The Hyatt Regency Atlanta is including EV charging station(s) in a current renovation.
  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 2Tuscans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattAtlanta, Public Relations Manager at Hyatt Regency Atlanta, responded to this review, 2 July 2014
WOW! It's wonderful to hear your stay was comforting, productive, memorable and recommendable. We appreciate you staying with us and allowing us to cater to you. The hotel has three towers, each featuring various room types. Our Front Desk agents and reservation team do everything they can to meet requests, and we're glad you enjoyed your room accommodations. Every aspect of the hotel has a fully-committed, well-trained staff to run the show. They are all great at what they do! Thank you for the shout out to our Engineering Department. This team works diligently every day, with every group to ensure your meeting/event/stay is flawless. The hotel continues to have a very large green footprint in the city, as well as, within the hospitality community of Atlanta. We are leaders with our green initiatives and search for more efficient ways to make your stay better (and greener!). We look forward to having you with us upon your return. See you then!
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Additional Information about Hyatt Regency Atlanta

Property: Hyatt Regency Atlanta
Address: 265 Peachtree Street NE, Atlanta, GA 30303-1294
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Atlanta
#15 Luxury Hotel in Atlanta
#18 Business Hotel in Atlanta
#31 Romantic Hotel in Atlanta
#34 Family Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hyatt Regency Atlanta 4*
Number of rooms: 1260
Official Description (provided by the hotel):
Located on the legendary Peachtree Street and the heart of downtown Atlanta, Hyatt Regency Atlanta is the premier meeting and convention hotel. The 22-story atrium is an architectural "first" that revolutionize hotel design worldwide! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, Agoda, Odigeo, Hyatt Hotels Corporation and TravelUp so you can book your Hyatt Regency Atlanta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Atlanta Hotel Atlanta
Atlanta Hyatt Regency
Hyatt Atlanta

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