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Inn at the Peachtrees
Ranked #97 of 172 Hotels in Atlanta
GreenLeadersBronze level
Reviewed 13 March 2013

  • Stayed: March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank micoope
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
gdvelis, General Manager at Inn at the Peachtrees, responded to this reviewResponded 14 March 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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646 - 652 of 882 reviews

Reviewed 10 March 2013 via mobile

We were looking for a great location and value and good reviews. Well they were very nice to us during the whole stay and even accommodated us at checkout. We had a delima of wether to walk to the aquarium or take our vehicle loaded with all our stuff and try to find parking. They recommend leaving our vehicle in the garage for the day and then just come later and get it. That was a great help. Thank you! The breakfast was great! As others stated they are very helpful and accommodating. We would stay again if we had a chance. I hope this helps anyone.

  • Stayed: February 2013
    • Value
    • Location
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Thank reeflife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this reviewResponded 11 March 2013

So I read your review...and was taken aback ...in a good way... that Jamilla did great.

At the risk of my making a self serving comment about our location....
that will read as a commercial...
we are really...close to the attractions...actually and truthfully...
within walking distance. (two blocks)

I called Joelle my AGM...
and asked... if we had really told you...after you checked out...
to leave your car...for the day...and go enjoy the Aquarium.

Joelle told me...we always tell and offer our guests that as courtesy...
and to make their stay more enjoyable.

As much as I do know about my operation...
I still find...
that there are many things... I do not know...
this was one of them...and it was nice to read....thank you.


G

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2013

My girlfriend and I recently stayed at this hotel. We were both very impressed with how clean it was. The staff was also very professional and friendly. We felt like they genuinely cared that we had an enjoyable stay. Their attention to detail was impressive. We enjoyed having such a modern-looking hotel for such a great rate. I highly recommend this hotel.

  • Stayed: February 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this reviewResponded 4 March 2013

I am really glad...that you and your girlfriend chose us...and had a good stay.

That stated... while thrilled to get a 5... I did notice that the image used...
to the left...
was exactly the same as....John Y from Atlanta...in the review below...
a skier.

SO...I...did not know what to make of that... and my thrill diminished.

Joelle my Assistant was quick to point out...that while...an odd coincidence...
coincidence nonetheless it was...

and....since I still...resisted..."buying into that"...
she....
showed me...two other reviews we had...where...the image was of bulls.

one from... a Sandy N....from Griffin, GA............. 01/31/13
one from..... Josephine M...from Townville, PA.... 12/21/12

I never used to consider myself paranoid...or a conspiracy theorists...
but...
I take our reviews really seriously and want our guests to be satisfied...
so perhaps...
I can ....have to...admit being guilty of....being overly obsessive.

I will work on that...

in the meantime....thank you and hope your relationship...develops...
into something really good for both of you...

G

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2013

I arrived at 1:15am after a stressful travel in the rain.
The hotel had impeccable bedside manner...From check in to check out...The staff was just thorough.Professional..very warm and sincere...we felt like we were at grandmas...the lobby restroom had fresh cut flowers that brighten anyones day..the entire staff was very accomodating and offered umbrellas to keep us dry.Complimentary breakfast was scrumptious...tazo tea and honey for me.Good soap,lotion and conditioners, nice alarm clock,etc.etc.etc... all of these things worked for me..
Need I say more??I plan to return...

Room Tip: Allow the staff to suggest your room.
  • Stayed: February 2013, travelled with family
    • Value
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    • Sleep Quality
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Thank gigi w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this reviewResponded 2 March 2013

"We felt like we were at Grandmas".... grandmas house .... okay...we have a grandma.

Yvonne Jobson...is a grandma...and our Front Office Manager...
and yes...now that you point it out...to me...
she is the very essence of...the nuturing and love that you get at grandmas house.

She treats everyone...including me...like family...
but...
I...haven't always...responded to her as I should...
my excuse...reason...honestly is...
that I am always..."processing numbers"...
looking at financials...worried about stable / consistent cash flow...blah blah blah.

Yvonne...and Joelle my Assistant...are good people...
and...
good people...surround themselves with good people...
and take care of them.

Thank you for...making that grandma comment...I will do better...
in looking at what really matters... those surrounding me...

G

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2013

Stayed at this hotel for one night and would not have been able to stay another night. Our room was located outside on the main road. Should have asked for another room (even though the hotel was booked with many guests) but got in very late from traveling and thought we would be alright for one night. Upon arriving, we were not sure where to park at so we asked the front desk and were told we needed to pay for parking $15 for the night. The hotel room was very clean and small but made good use of the space. Since we had an outdoor room we were up all night due to the noise coming from people walking and loitering on the street outside our room. We had to get up twice to ask people to please be quiet. There was a full breakfast in the morning which was great and the staff was great as well. Great location for us visiting the aquarium since it was in walking distance.

Room Tip: Ask for an indoor room
  • Stayed: February 2013, travelled with friends
    • Value
    • Location
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Thank heatherNkyle0827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this reviewResponded 6 March 2013

You're absolutely right... ask for an inside room or the inside courtyard location.

Regretfully... the night you stayed... it would have made no difference.

We had a city wide convention in Atlanta... and while the participants...
were all really good natured, happy people...they were noisy / gabby.

That stated...you were not part of that event...

and while you had an overall good stay.... visiting the Aquarium...
your sleep was interrupted.

That makes me feel bad...
so...contact me at.... gdvelis@innatthepeachtrees.com

I will make "things" right....and make it up to you.

Thanks for mentioning the great staff.....

G

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2013

One of the Atlanta Ambassadors directed me to this terrific hotel as I emerged from the MARTA station at Peachtree Center. It's convenient, affordable, and staffed with friendly employees. My room was completely modernized with really cool decorator touches (i.e. bedside lamps that both lit the area and had a flexible reading light). Even the bathroom was totally modern complete with granite counters, new fixtures, and was super clean (no trace of any stains/mold/dirt). I'm glad that the Ambassador told me about Best Western Plus here in downtown Atlanta and I will be sure to stay here on my subsequent visits.

Room Tip: All rooms have exterior doors despite an interior front entrance. Even facing the main street, ther...
  • Stayed: February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank John Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this reviewResponded 1 March 2013

First....thank you for the five "star" review. Fours and fives really help our ranking.

That stated...I must confess...
that your posting...which became "visible" at ...9:58pm last night...
sent all of us here into "scramble mode"...for an hour....
when...Joelle my AGM...
texted me to inform me....we got a five review.

Why?....well...(forgive me here)...it didn't read like a real review.

The words chosen...were so descriptive...so "forensic".

SO...I had her go onto our operating system...
to "find you" on our records..and....she did.
She also called the agents who checked you in and out...
that...perhaps...was...excessive on my part...but they remembered you.

As mentioned at the begining...
all GM's....pray for 5's and 4's....
yes...a GM should not have to" pray"...if we "earn it"...no prayers should be needed.
but...that's the way....it is.

As for your comment about the Atlanta Ambassadors...
yes....those representatives of the city...
who...walk the downtown area....wearing those white pith helmets...
are....really great at...helping...directing...visitors...to all of the attractions and restaurants.

Glad they suggested us....glad you had a nice stay....

G

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2013

This hotel has indoor and outdoor rooms, stay inside. The place had great customer service in all forms. From the front desk to housekeeping, I was welcomed and accommodated immensely! The place was clean, and in a great location of the downtown/midtown area which allowed me to get around Atlanta quickly. The people who I interacted with who had amazing customer service were Jamila, Donnell, Yvonne, Greta (that I remember by name). However, literally, EVERYONE was pleasant and helpful! The only thing that was not great quality was the tub floor. I was in 2 separate rooms, and the tub floors were not as new as the shower head, which was AMAZING!!

Room Tip: Stay in the inside rooms. The outdoor rooms make it feel very motel like. It feels like a totally di...
  • Stayed: February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ivadevaughn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this reviewResponded 28 February 2013

Thanks for this review....it made for a really nice way to end the day. Happy.

As for those tub floors...really sorry about that.

We have been experiencing a problem...
with....some tubs... "peeling"...

and....thankfully the company that did the work...
had....guaranteed it...and true to their word..they are being redone.

G

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Inn at the Peachtrees

Address: 330 West Peachtree St NW, Atlanta, GA 30308-3517 (Formerly BEST WESTERN PLUS Inn at the Peachtrees)
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#20 Green Hotel in Atlanta
#68 Business Hotel in Atlanta
Price Range: £88 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Inn at the Peachtrees 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
When visiting Atlanta, it helps to find a hotel that puts you at the center of the city but remains affordable. And while there are many choices in cheap hotels in the area, you’re always looking for the best hotel deals for your lodging needs. When you book your hotel rooms with Inn at the Peachtrees, you’re choosing one of the best hotels located in the heart of downtown Atlanta. You’ll find that are accommodations are convenient, comfortable, and most importantly, affordable. We always offer our guests the lowest pricing possible on all of our rooms, giving you the peace of mind that you’ve found one of the premier places to stay without paying more than you have to. Our recently renovated rooms are spacious, clean, and well-lit. We offer many on-site amenities, making your stay as close to perfect as we can. With parking exclusive only to our hotel guests, free daily hot breakfast, 24-hour fitness facility, and more great offerings on property, we have everything you need to make your trip a success. Because we’re located in the middle of the downtown district of Atlanta, we see many business travelers, as well as guests and families on vacation. We strive to offer plenty of specialized items to assist any guest, no matter what their reason for visiting may be. That’s why with each room booking we include complimentary high-speed internet, in-room work area and desk, as well as a business center and meeting room in the lobby area. Why choose a cheaper hotel and receive less for your money when you could have scenic views of the city skyline and a free hot meal each morning? No matter what you’re looking for in your next hotel stay, you’ll find it here with us each time for less. ... more   less 
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Also Known As:
Best Western Plus Inn At The Peachtrees Hotel Atlanta
Hotel At The Peachtrees
At The Peachtrees Atlanta
Best Western Atlanta
Atlanta Best Western

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