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“Parking a half block away-walk in rain!!”

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Inn at the Peachtrees
Ranked #96 of 173 Hotels in Atlanta
GreenLeadersBronze level
1 review
“Parking a half block away-walk in rain!!”
Reviewed 20 July 2014

We had to block in the parking garage for another business $12.00 fee that was block away- It was poring down rain- Next morning had to go get car in the rain and "FIND" someone in the business building to unlock parking garage doors so we could get our car! Sheets on the bed had "wear balls" and it was like sleeping on rocks- Would not recommend the hotel

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank ellenc909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this review, 23 July 2014
As you know...when I read your comments on our... internal brand survey...
I responded immediately....and granted your request for a full refund...
on Monday at 10 am....

I did that...without any hesitation...and without an expectation of anything.

Then I read your review here on Trip Advisor...
on Monday after 6pm....

I must share that my wife Virginia and I... regret the experiences you had.
I must share...that personally... I do not feel that you were fair...
in allowing me to make things right...before posting on the survey and TA.
but...
since I don't allow myself.... to ever criticize our reviewers...
I will share with you this comment...made by Taylor Swift...

"You have losses that you'd never thought you would experience.
you have rejection... and you have to learn how to deal with that....
and how to get up the next day... and go on with it"...and we will.

Wish that you....had had... a good time here...and come to know us.

G
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Columbia, South Carolina, United States
Level 3 Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 July 2014

The hotel was ok. I just did not know that the room door opened outside which turned out ok because we were able to go to the top floor to see the 4th July fireworks. The entire hotel needs updating. It was sooooo small. I had a van, so "UNFORTUNATELY", I had to take up 2 parking spaces due to the size of vehicle. It is located at a very good place. The breakfast was delicious. I know I gained 3-5 pounds in those 3 days. The cable did not work well. Could never get the local channels, but did not complain to desk because we spent alot of our time out of the room. However, I chose this hotel because it had free WIFI (but it kept going on and off). Refrigerator took long time to get cold, so I kept all of our things in the cooler.

Room Tip: I always take my own cleaning supplies, but I did not have to use them. Housekeeping did a good job...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Deetripad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this review, 21 July 2014
THREE things...most every General Manager in Downtown Atlanta "WANTS"...
are...

1...BIGGER rooms...or bathrooms...or...BOTH
2...Parking lots that they own... and are inside their own building property.
3...Newer buildings...unless... they are considered historical.

Reality though is that of that...16 of the 22 major hotels...exist...
with these circumstances...and we all hear / read about it in reviews.

Our building built in 1958 has 37 rooms facing the main downtown street...
are smaller than the other 72.

Anyway...as for your not getting the local channels... this was...
due to our failure.. to program the new TV... "channel list" correctly...
and as for the free wireless...
we DID...further investigation into that...(we thought it was a reset issue)...
and we discovered a connection issue that has been fixed now.

Our wireless...is the FASTEST available in the city of Atlanta.

I enjoyed reading your...OTHER reviews... and know that you are...
a person who has had some rather good experiences...
and I was moved...
by your review of the Center for Civil and Human Rights...
it most certainly ...IS... "a heart wrenching and important learning experience".

I understand you will not be staying with us ...
WHEN.. you return to Atlanta... SO...inquire as to the SIZE of the rooms...
for the hotels you do consider.... and thank you for the breakfast comment !!

G
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
US
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 July 2014

Nice, clean hotel, friendly staff, conveniently located to downtown and Americas Mart. Feel very safe with gated parking garage. My business partners and I have been staying at this hotel for 15+ years and wouldn't stay anywhere else.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank KMShirer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this review, 21 July 2014
"I'm easily excited...thrilled.... scared... and shocked.... I'm 23 now"...
but I never stop jumping...up and down...
when something wonderful happens."

"My biggest fear is getting bad news. Or letting someone down".
I really love showing people what I meant when I wrote a song"

THAT was written by... Taylor Swift.... and those words...
express ... how it is ...I feel.... when we succeed in pleasing our guests ...
and how I feel when... I fail... even today...at 65.

Thanks for your gracious words... and 15 years of return visits.

G
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wisconsin Dells
Level 5 Contributor
54 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 July 2014 via mobile

Great place to stay close to Centennial park, Aquarium and Coca-cola museum. Clean and updated rooms. Great continental breakfast, cute courtyard to sit and enjoy Atlanta. Cedric at the front desk and the manager Kenny were gracious and extremely helpful! No where else to stay, Bestwestern Plus at Peachtree.

Stayed July 2014, travelled as a couple
Helpful?
Thank Susan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this review, 21 July 2014
You just became a Trip Advisor reviewer in May 2014 congratulations and thank you.

I read all of the other reviews of our reviewers... to know...
if the reviewer can be trusted.

11 postings... and so far... all your experiences have been positive...
and your attitude...is just so...well...."positive" and.... joyful.

What criteria determines that trust for me... is rather simple...
if the reviewer is balanced in their comments....
sharing both positives... and negatives...

and...IF...they regretfully... only had negatives..
recognizing...that others...may have a different experience....
even on the same day they stayed.

STAY positive... and remember...
every hotel / restaurant / attraction...
wants very much to please it's guests...

G
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarasota, Florida
Level 5 Contributor
75 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 16 July 2014 via mobile

Can't recommend this old motel in need of big upgrade. Parking sold out for booked room and forced to use public non-secure parking across street. Door to room opens directly onto busy, loud street. Old sheets, carpet, bathroom. Just old and tired. Much better options very close-by.

Stayed July 2014
Helpful?
Thank HouseMother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this review, 23 July 2014
I always overthink ...everything...and then desperately try to think on what to say.

Why the befuddlement...well ...while we like to hope...
and hope is always a good thing...
to please everyone ...every time...every guest has a different perception.

Some will share with readers of Trip Advisor...
that... our little Inn...
is ........."modern...clean and up to date and no where else... to stay".....
others..."just old and tired" and ..."don't stay here".
and...
these comments are made on the same day those guests stayed.

YES... we are indeed an OLD building...being built in 1958.
most of the buildings and hotels in Atlanta are..."old".
BUT... we opened up in June 2011...with all NEW everything.

YES.... a turnoff for some travelers is that we have exterior corridors.
BUT.... a positive for some travelers is that those corridors...
face a beautiful courtyard...which for some is a good thing.

YES....Parking is an issue...for us...and every...downtown hotel.
BUT....we do have parking on site...and others offsite...like the others.

YES....We have pleased around.... 180,000 guests these past 37 months.
BUT....it makes no difference...has no relevancy...
to the fact...the reality...the truth...that your experience was not good.

SO......if you would...contact me...directly at...
gdvelis@innatthepeachtrees.com
I have a thought... a proposal if you will...to chat about with you.

G
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Atlanta hotels

Northampton, United Kingdom
Level 6 Contributor
1,476 reviews
173 hotel reviews
common_n_hotel_reviews_1bd8 954 helpful votes
Reviewed 15 July 2014

I stayed here for one night when on a business trip to Atlanta and I was not disappointed.
The hotel is conveniently located in central downtown and has it's own underground parking garage. The lobby area is modern looking and there are several areas to sit and 'chill out' if you want. The breakfast area is also nice with some good photo's of Atlanta landmarks on the wall.

I stayed in room #154 in the courtyard which was handy for the lobby and the car park and it was very comfortable and nicely laid out. The shower was awesome (if you like a nice powerful shower head).

the only issue was the internet in my room kept crashing every 10 minutes and so I had to keep reconnecting and logging in to stay online... Very frustrating especially when I was doing things like checking into my flight and booking a rental car and it would crash half way through the process and I'd have to start over! So please management get the Wifi connectivity sorted please.

The buffet breakfast was good with a selection of options from cereals to egg's and sausage.
I would certainly stay here again if on another trip to Atlanta.

Room Tip: Room #154 in the courtyard was fine.
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  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Roberts69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this review, 16 July 2014
335,806 miles travelled...38 Countries... 331 Cities...and 27% of the planet visited.

I must share that... I am somewhat intimidated...by the sheer magnitude...
of your travels to among.... such Countries as...
Viet Nam...Singapore...Taiwan...Sri Lanka...Slovakia...Croatia...
and the "more traditional"... China...Portugal...Egypt...Turkey...Greece.

I read that you spend 35% of your life traveling the globe.

And your commentaries in your other reviews...
and while I usually read every one of our reviewers other reviews
I must state that I was not able to read all 300 of yours.

I enjoyed reading about 60 and these two I particularly enjoyed...

Cookhouse Joe in London.. were you stated...
"it deserves to be in the TA Leader board and be in the Top 10 eating places.
(I did check and it is currently ranked # 79 out of 16,922 restaurants. WOW.)
and
Cuckoo Brow Inn in Sawrey, England... which has a sign that states..
"Muddy boots, wet dogs and children welcome"...
and which actually ...IS what they do allow and welcome !

All of your reviews were so informative... in both the good points...
and the bad... but regardless... of what you experienced...
you always were so fair in rating.

Out of 300 postings you show only two...with a two.
One back in 2013...and one way back in 2010.
And yes I saw that three for "terrible"...in 2011 ...you gave in Washington DC.
quite generous...
which...
made me rethink... my initial... of feeling intimidated...
to come to know... and appreciate... you very much.

I really wish... you would let me know...
how it is... that you come to travel the world...but if not.. then safe travels.

G

PS...
1... We fixed that internet "thing"... it was solved by a RESET...go figure.
2....AUSTRALIA... ...Oceana...you have not ventured into yet ?
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
2 reviews
Reviewed 9 July 2014

My son and I stayed at this hotel for a conference. The hotel is centrally located—a 15-minute walk from every major venue. Close to some terrific restaurants. Breakfast at the hotel had various options to suit varied tastes and the Wi-Fi was very fast and reliable—these were included in the price of the room so it was definitely an added value. Bathroom was spotless and the rain shower head was great. AC / room temperature was excellent. The cleaning staff are meticulous. Hardy Ivy Park—nearby—is perhaps the only area where we felt we had to be alert at night…daytime was fine. When we did encounter an issue during our stay, the manager was accessible, obliging and diplomatic; his desire to ensure customer satisfaction was impressive.

Room Tip: The west side of the building is away from busy streets. Reserve rooms on upper floors.
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  • Stayed June 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this review, 10 July 2014
In the movie Jerry Maguire...Dorothy says to Jerry..... "you had me at hello".

It has been said...( I don't know who said it )
show me a person who has never made a mistake...
and I'll show you someone who has never achieved.

You see...
the real judge of someone's character...
is not in if they have made a mistake...
but....in how they responded to it.

OKAY... yes...melodramatic... perhaps overly melodramatic.

You called ME...and had me at ...."hello... I have an issue"...
and you were gracious to allow me to make "things" right.

AND SO IT IS... with ...ALL the General Managers...all my colleagues
here in downtown Atlanta... we all want our guests to be happy...
but when...
we make a mistake or one of our guests is not satisfied...
we all want a chance to make it right

Thank you for giving me that chance.

G
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Inn at the Peachtrees

Property: Inn at the Peachtrees
Address: 330 West Peachtree St NW, Atlanta, GA 30308-3517 (Formerly BEST WESTERN PLUS Inn at the Peachtrees)
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#20 Green Hotel in Atlanta
#69 Business Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Inn at the Peachtrees 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
When visiting Atlanta, it helps to find a hotel that puts you at the center of the city but remains affordable. And while there are many choices in cheap hotels in the area, you’re always looking for the best hotel deals for your lodging needs. When you book your hotel rooms with Inn at the Peachtrees, you’re choosing one of the best hotels located in the heart of downtown Atlanta. You’ll find that are accommodations are convenient, comfortable, and most importantly, affordable. We always offer our guests the lowest pricing possible on all of our rooms, giving you the peace of mind that you’ve found one of the premier places to stay without paying more than you have to. Our recently renovated rooms are spacious, clean, and well-lit. We offer many on-site amenities, making your stay as close to perfect as we can. With parking exclusive only to our hotel guests, free daily hot breakfast, 24-hour fitness facility, and more great offerings on property, we have everything you need to make your trip a success. Because we’re located in the middle of the downtown district of Atlanta, we see many business travelers, as well as guests and families on vacation. We strive to offer plenty of specialized items to assist any guest, no matter what their reason for visiting may be. That’s why with each room booking we include complimentary high-speed internet, in-room work area and desk, as well as a business center and meeting room in the lobby area. Why choose a cheaper hotel and receive less for your money when you could have scenic views of the city skyline and a free hot meal each morning? No matter what you’re looking for in your next hotel stay, you’ll find it here with us each time for less. ... more   less 
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Also Known As:
Best Western Plus Inn At The Peachtrees Hotel Atlanta
Hotel At The Peachtrees
At The Peachtrees Atlanta
Best Western Atlanta
Atlanta Best Western

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