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“Average Hotel”

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Inn at the Peachtrees
Ranked #99 of 173 Hotels in Atlanta
GreenLeadersBronze level
Reviewed 30 July 2014

Almost didn't get to stay since they overbooked the hotel. Booked a room with a courtyard view and ended up in a room overlooking the street. Upon arrival, we were told that we cancelled our reservation. Will not return to this hotel.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this reviewResponded 31 July 2014

Average...actually is what we "hope" for...not...that that... is what we strive for.

Reality is we are a pretty good Inn in downtown Atlanta ...dead center...
and have a lot of good things to provide our guests...
BUT we have ...do have our...
good days... great days...bad days...awful days...

BUT...
we have been blessed to have had... many more good days than bad....
so... for that we thankful.

Anyway... I DID... respond to your ...more complete commentary...
that you wrote and you shared on our ...hotel brand...web survey...

And... I trust... hope... and hope is always a good thing...
that....we made things right with you...and will see you return soon....

G

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448 - 454 of 905 reviews

Reviewed 30 July 2014

I thoroughly enjoyed my stay at this Best Western location. Professional staff, clean room, and great service overall. I read all of the posts about the noise level and the locations of some of the rooms. This was not a problem for me during my stay. I will frequent this location again if I am ever in the downtown Atlanta area.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Erica D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this reviewResponded 31 July 2014

WOW... another spirited high praise commentary... really happy you were happy.

Hope you do come back to us... but if not... every hotel downtown will please you.

G

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Reviewed 28 July 2014

We have stayed at this hotel many times in the past and were thrilled with the updates that have been made since our last stay. Parking is limited and the hotel cannot accomodate SUVs or vans on site. There is gated parking that they recommend that is a block away. There is also parking across the street that is very costly. The rooms are small for a family of 4 (including 2 teenage boys) but all we did was sleep and shower there so it was not a big deal for us. Breakfast was outstanding for a continental breakfast. Tons of food!! If you leave hungry it is your own fault! Convenient downtown location.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Natalie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this reviewResponded 31 July 2014

Okay so... first thanks for the spirited praise...and contact me...you know how...
on your next visit...

And let me handle your accommodations personally....
all downtown hotels have various size rooms....including us...
and I will you a large room... most likely... Room 142.



G

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Reviewed 28 July 2014

good position, just a few minutes walking distance from CNN and Coca Cola, room is tied and clean, breakfast is tipical american, there is a parking lot for cars and several restaurants in the nearby for dinner

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Lavinia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this reviewResponded 30 July 2014

GLAD to read your kind words about our little Inn here in downtown Atlanta.

Verona, Italy... your home town... wow I wish I could visit that beautiful city...
and only... 30 miles from Venice... two great cities with such history.

Our Director of Sales...went to Verona in March of this year...
to participate in an Travel Industry event there......

AND...she is always so focused on her "mission"...when on assignment..
she refused to take the train to Venice to...SEE IT.

I applaud her dedication and zeal... but wow... she should have gone...
and also...being IN Verona...should have explored Verona.

Anyway... most of our hotel guests are from overseas...
I had not known... Best Western is regarded / viewed as a sold 3 star...
in most continents...
and highly respected by foreigners....so... thank you for choosing us.

G

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Reviewed 27 July 2014 via mobile

Stayed for three nights and found it mostly positive. The room was pretty small but that doesn't matter to me. Breakfast was good and was constantly re-filled. Nice with a room facing a yard rather than street, although there are those rooms too. Walking distance to an awesome restaurant/brewery called Max Lager's that have great food and beer! Only negative thing (which for us unfortunately became a big thing) was the parking situation. No in-house parking available, so we were directed to the garage at 30 Allen Plaza and told to tell the staff there that we wanted overnight parking. So far, everything was fine. We payed the 12 dollars, got a receipt and parked the car. The next day when we were supposed to get it out to go on a day trip we found the garage was closed on Sundays so our last day in Atlanta was spent doing, well....nothing actually....

Stayed: July 2014
1  Thank Zacke Ö
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this reviewResponded 31 July 2014

THAT is so sad... your car was "stuck"...and you could not enjoy the day.

Not sure exactly what caused that dilemma... as I have not experienced...
that circumstance... with our lease of that garage... on the next block.

Regardless... you had a boring / wasted day in Atlanta on Sunday...
SO...let's offer you... a DO OVER stay... as our guest... on me and Virginia.

Contact me... at.... gdvelis@innatthepeachtrees.com ...

G

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Reviewed 26 July 2014

stayed here with extended family. could not get TV reception and took three calls to desk staff to be taken seriously. Phone would ring randomly when no one was there and wake us up. Carpet was dirty. An extra amount was deducted from our card and took 6 days to be returned. Parking is not adequate. In all fairness, beds were very comfortable and breakfast was very good.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Micheal D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this reviewResponded 30 July 2014

We DESERVED to get only two stars ... for the awful circumstances during your stay.

By way of ...a different.. method of communication ..directly to you...
my wife Virginia and I...
have done what must be done...the right thing...to make this up to you...
please read that commentary.


G

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Reviewed 22 July 2014

I must say they have the best complimentary breakfast I've ever received from a hotel. The rooms were nice with updated decor but they were kind of small. The hotel is right downtown so there are plenty of things in walking distance. My only complaint is the parking issue. You have to pay an additional amount and its a few blocks from the hotel.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank lindsrb715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this reviewResponded 29 July 2014

I LIKE... your attitude... you accentuate the positive and eliminate the negatives.

I read your other reviews... and well they read ..as a"happy" in life person.
even with "things" are not perfect

You wrote about the....

Ramada Plaza Marco Polo Beach...
"Overall I would say it's a good hotel...my only complaint was the room keys".

Nautilus Inn Daytona Beach...
"This hotel was very lovely for many reasons"...

And then ...our hotel...
"best complimentary breakfast...I have ever received"....
my only complaint is the parking issue.

It's true...parking as I have mentioned in pretty much every review"..
is a CURSE... all hotels downtown suffer with and get "dinged on".
We all have to charge and hand over those fees to third party owners.

Anyway... stay happy... and know ...most every hotel downtown..
would be thrilled to have you stay with them.

G

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Inn at the Peachtrees

Address: 330 West Peachtree St NW, Atlanta, GA 30308-3517 (Formerly BEST WESTERN PLUS Inn at the Peachtrees)
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#20 Green Hotel in Atlanta
#68 Business Hotel in Atlanta
Price Range: £77 - £191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Inn at the Peachtrees 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
When visiting Atlanta, there are many choices in hotels in the area, but we know you are looking for the best hotel deal for your lodging needs. When you book your hotel room with Inn at the Peachtrees, you’re choosing one of the best hotels located in the heart of Atlanta. You’ll find that accommodations are convenient, comfortable, and most importantly, affordable. Our recently renovated rooms are spacious, clean, and well-lit. We offer many on-site amenities, making your stay as close to perfect as we can. With paid parking exclusive only to our hotel guests, free daily hot breakfast, fitness facility, and more great offerings on property, we have everything you need to make your trip a success. That’s why with each room booking we include complimentary high-speed internet, in-room work area and desk, as well as a business center and meeting room in the lobby area. No matter what you’re looking for in your next hotel stay, you’ll find it here with us each time for less. ... more   less 
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Also Known As:
Best Western Plus Inn At The Peachtrees Hotel Atlanta
Hotel At The Peachtrees
At The Peachtrees Atlanta
Best Western Atlanta
Atlanta Best Western

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