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Inn at the Peachtrees
Ranked #93 of 173 Hotels in Atlanta
GreenLeadersBronze level
Atlanta, United States
2 reviews
“Stay here”
Reviewed 9 August 2014

The entire staff was professional, courteous and friendly! Especially Kimberly who raelly goes above and beyond to make your stay a delight.! The place is clean and A/C works. breakfast was very good.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this review, 12 August 2014
I cannot guarantee that our staff... will always be spot on... with everything...
and..
yes ... it seems that "things in general" in life....are more difficult...
than they... or it.... used to be... or so it seems...to me...
and it can take it's toll... on anyone... including our staff.

I digress ... so back on point...

BUT....our employees are really good people...who want to please...
and so are...
the employees that make up the staffs at every downtown Atlanta hotel...

Please know that... I appreciate your kind words...and about Kimberly...
and that every hotel... loves to get comments like yours about our teams.

G
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863 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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San Diego
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 August 2014

This hotel is essentially just across the street and down a block from larger conference hotels in the Peachtree area. The price and breakfast amenities are far superior to the conference center offerings. They provide a FULL breakfast with comfortable, adequate seating - coffee, juice, milk, pancakes, waffles, cereal, scrambled eggs, home fries, sausage, grits etc etc. Internet service was good and free. The registration desk is directly by the front door so that friendly, competent staff greet you promptly AND watch for security issues. There are some street people in the area but security personnel are on staff in the street and in the hotel. I was traveling alone but felt quite safe with the ordinary, common sense precautions. The hotel is in walking distance of the Georgia Aquarium, Coke Museum and other destinations.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Louella M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this review, 12 August 2014
WELL... I seems... that my prayer to my personal "higher entity"... was answered.

After receiving... three awful reviews... I prayed for some relief...
and then..... right away... came... the PREVIOUS review..."Love this Place"
and then .....YOURS....
and then..... FIVE others one of which you cannot see as it was a foreign review...
and which....does not appear on your screen here in the USA.

I know..... many people don't believe in a higher entity...
and yes....it could be argued... that perhaps... it was just plain luck.

I don't know which it was... but...regardless...
it just goes to show... that when any of us ... gets "kicked" ... deservedly or not...
that... life has a way... of handing you... a hope... that all is still well.

G

PS... yes...I prefer to believe it was a "higher entity".
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Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2014

This was my first time staying in downtown Atlanta. I changed my hotel location many times before deciding on this one. Upon arrival I was greeted by friendly staff. My room was ready right at 3:00. The first thing I noticed about the room was that it was clean. Everything about the room was perfect. The bed was great, the bathroom was clean and everything worked. I was staying with my significant other so it was good for two people. The breakfast was incredible. I expected some bagels and cereal. There was everything and then some. Overall I would say that the location was nice and safe, I didn't have to worry about my car because they have a parking garage that has a gate to it. I will definitely stay here again whenever I am in Atlanta again.

Room Tip: higher floors have more A/C unit noise
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Paris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this review, 7 August 2014
I was praying.... to my personal "higher entity"... to help us... me...
after getting three awful reviews... and then came... you and your review.

OKAY... so one should not have to pray for a good review...
but.... okay... I admit it ... I always do.

YES... IF.... if everything we did and offered... was perfect...every time..
then... there would be no needs for "prayers".

Reality is that... we are not perfect... we do miss at times...
and it makes us feel bad... and we make things right with our guest...
SO...
thanks for highlighting the things you did...
and we .... LOVE YOU BACK.

G
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Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 August 2014 via mobile

The hotel had mold in the bathroom, stains on the carpet, and best of all the sheets were dirty. I had to call housekeeping when I was ready to go to bed for them to come and give me new sheets. The housekeeping crew was not available so they sent me their maintenance man to put new sheets on for us. He confessed he doesn't know how to do it, so I helped him make the beds. Not my ideal way of ending an otherwise nice day in the city. The hotel waived the $15 parking fee. But not enough for me Read more

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leah V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this review, 7 August 2014
It was dumb of us not to clean properly dumber not to inspect... dumbest to offer $15.

Can you recall.... that moment...that situation...in your life experiences..
where you personally... were broadsided... and you just stood there.

That's how I felt... feel now... as I respond to your findings.
ALL true... correct findings...
and all befuddling to me.. as to how / why...this could possibly be....
and yes... I know... the previous review too shared this cleanliness issue.

Bottom line here is... I don't have an answer...
but I can make things right...so...first obviously.. will chat with staff and fix...
and... second... refund you your stay....
and... apologize for ending your nice day in Atlanta on a bad note.


G
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Atlanta hotels

BILOXI, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2014

First off let me say CEDRICK & THE BREAKFAST LADY ROCKS!!!! A++ BREAKFAST!! I had such high expectations for this hotel, only to be let down. I made my reservations at the beginning of the year(Jan/Feb sometime) & wanted my rooms close due to having 2 little ones but when I first arrived they were 6 doors down from each other but we waited for the room next door to be cleaned. I made my reservations at the beginning of the year & wanted my rooms close due to having 2 little ones but when I first arrived they were 6 doors down from each other but we waited for the room next door to be cleaned. Being a inspector for a Best Western so the first thing I do when I step into any room is inspect. Stain on the sheets so I got another set & changed one of the beds. Dust on top of the light fixtures, bed & my pet peeve the AC being dusty. Next is the bathroom,blonde hair in the tub & the floor and yes I have pictures. GREAT LOCATION but after walking all day you just want to get in the tub & soak your feet well good luck I swear the tub was made for a midget maybe you should mention this on the web site.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Sabrina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this review, 7 August 2014
FOR the Trip Advisor reader... the guest was correct... and we have made things right.

G
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 August 2014

I have stayed at this hotel several times. I love the courtyard in the center of the hotel! The rooms are super nice and comfortable. I have never encountered an amazing staff like this hotel has! The hotel is so close to everything downtown. Not much more to say, Great place, comfortable stay, great location!

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank BF61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this review, 7 August 2014
WOW... you certainly have proved... that you are a LOYAL Best Western fan.

Not only by coming back and back and back to us...(thank you)
but...
by using Best Westerns almost exclusively these past three years.

I read all of your other reviews... saw that you chose 7 others..
that became your regular too...
and was impressed by your... acceptance... and understanding...
that "THINGS" sometimes go wrong...

but MOST impressed by how... humble and forgiving you are/ were ...
as you demonstrated with the Best Western TLC...in Waltham, MA

You have stayed there three times... two times were great...
and the third time was not good...with cleanliness an issue...
and you said...
"once they get housekeeping straight it will be a great place".

I did not notice until...I went back to your home page...
that you have traveled...157,860 miles.... 165 Cities....24 Countries.
and..
then I understood... why and how it is ...you became... a kind person.


G
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Level Contributor
94 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 August 2014

Hotel location was fine. I was given the only bad room in this hotel ????(from reading other reviews..) or I dreamt it, but I found this for the price the worst hotel I have stayed in in the last 10 years. The photos look so good (reason I booked it along with reviews) but it's just not true. The building I was in (old part??) , via a crap dilapidated lift, looked that all it's fittings were over 15 years old, no TV!! (or stolen?) and there was an enormous safety lock on the door. Awful old bathroom. What was surreal was that is was clean and the bed was OK. And the breakfast, sorry I didn't eat it, the cheapest crappiest ingredients possible-that was truly terrible. I'd honestly like my money back. One thing I want to say though is that the staff were friendly (not their fault that the hotel is so crap).

  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Greg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdvelis, General Manager at Inn at the Peachtrees, responded to this review, 12 August 2014
I read all of our reviewers...OTHER reviews to see if they can be trusted.

I must share that ... I wanted desperately to find "something"...anything...
to prove...confirm... that you could not be.

Your reviews.... all 43 of them ... I found to be credible.

SO... while I do think ...that THIS review... your use of the harsh word...
was not your shining moment... neither was it our shining moment either.

SO... in response to your comment... "honestly I would like my money back"
Virginia and I... both... believe that the customer is always to be satisfied.

SO... please contact my Operations representative... Shannon Davis...
at...... sdavis@innatthepeachtrees.com...
and....she will make arrangements to process that transaction.

G

PS - I believe that had you tried the breakfast...you might have actually liked it.
.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Inn at the Peachtrees

Property: Inn at the Peachtrees
Address: 330 West Peachtree St NW, Atlanta, GA 30308-3517 (Formerly BEST WESTERN PLUS Inn at the Peachtrees)
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#18 Green Hotel in Atlanta
#69 Business Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Inn at the Peachtrees 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
When visiting Atlanta, it helps to find a hotel that puts you at the center of the city but remains affordable. And while there are many choices in cheap hotels in the area, you’re always looking for the best hotel deals for your lodging needs. When you book your hotel rooms with Inn at the Peachtrees, you’re choosing one of the best hotels located in the heart of downtown Atlanta. You’ll find that are accommodations are convenient, comfortable, and most importantly, affordable. We always offer our guests the lowest pricing possible on all of our rooms, giving you the peace of mind that you’ve found one of the premier places to stay without paying more than you have to. Our recently renovated rooms are spacious, clean, and well-lit. We offer many on-site amenities, making your stay as close to perfect as we can. With parking exclusive only to our hotel guests, free daily hot breakfast, 24-hour fitness facility, and more great offerings on property, we have everything you need to make your trip a success. Because we’re located in the middle of the downtown district of Atlanta, we see many business travelers, as well as guests and families on vacation. We strive to offer plenty of specialized items to assist any guest, no matter what their reason for visiting may be. That’s why with each room booking we include complimentary high-speed internet, in-room work area and desk, as well as a business center and meeting room in the lobby area. Why choose a cheaper hotel and receive less for your money when you could have scenic views of the city skyline and a free hot meal each morning? No matter what you’re looking for in your next hotel stay, you’ll find it here with us each time for less. ... more   less 
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Also Known As:
Best Western Plus Inn At The Peachtrees Hotel Atlanta
Hotel At The Peachtrees
At The Peachtrees Atlanta
Best Western Atlanta
Atlanta Best Western

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