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“Omni CNN center!”

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Omni Atlanta Hotel at CNN Center
Ranked #49 of 173 Hotels in Atlanta
Ithaca, New York
Level Contributor
3 reviews
“Omni CNN center!”
Reviewed 7 March 2014

From the front door, everyone was amazingly courteous. Every staff person I encountered was friendly and made me feel welcome. The view from my room was the CNN newsroom... amazing to watch the activity over there. Really nice bathroom. Very comfortable bed. Nice Place!!

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank elizabetha640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotTraveler1, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, 10 March 2014
Dear

It is a joy to read your recent review of the Omni Hotel at CNN Center. Our staff strives to provide exceptional service to all of our guests and I am pleased to learn that you experienced this first hand. We look forward to welcoming you again in the future.

Regards,

Tom Hazay
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5,414 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (664)
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English first
Kansas City, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 March 2014

If you need to be downtown Atlanta, this Omni has the best location. Connected to the CNN building and the Georgia World Congress Convention Center, you cannot beat the location. My room had a very old bed. Mattress was all broken down and needed to be replaced badly. However, I doubt that is the case throughout the hotel.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Bryan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotTraveler1, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, 10 March 2014
Dear Bryan W ,

Thank you for taking the time to share your feedback. I would like to sincerely apologize that you had an unpleasant experience during your visit with our bed. I have passed your comments along to our Director of Housekeeping and I would appreciate the opportunity to discuss this with you further so we can replace the mattress in the room.
We look forward welcoming you back in the near future.

Regards,
Tom Hazay
Hotel Manager
tom.hazay@omnihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saverne, France
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 March 2014

The hotel is located inside CNN building. This is the ideal hotel when you plan to visit CNN. Extremely nice check in staff, very good value for price. Nice and clean rooms, excellent bed. The Coca Cola museum is also very close, 5 minutes walking distance.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank Pierre M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotTraveler1, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, 7 March 2014
Dear Pierre M,

Thank you for your rave review! I am pleased to learn that you enjoyed our property throughout and that our team provided an exceptional experience. It would be my pleasure to welcome you again in the future for another outstanding experience.

Regards,

Tom Hazay
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DUBLIN, United States
1 review
Reviewed 6 March 2014

The Omni is conveniently located near all major venues in Atlanta...Phillips Arena, The Dome, Georgia Conference Center, plus more...you can park and never enter your vehicle until the end of your stay.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Tammy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotTraveler1, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, 7 March 2014
Dear Tammy S,

We extend our appreciation for your compliments of our location and service. It will be our pleasure to welcome you again very soon to the Omni CNN Center.

Regards,

Tom Hazay
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ocoee, United States
1 review
Reviewed 6 March 2014

Great hotel, staff, food and location. The location is very central, convenient to all events and shops. Will definitely stay again in the future. The valet fee was a little high. The dinner at the restaurant was wonderful.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Hsiao S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotTraveler1, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, 7 March 2014
Dear Hsiao S,

Thank you for your recent review. We appreciate your recognition of our service and attention to detail. It will be our pleasure to welcome you again soon.
Sincerely,

Tom Hazay
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
1 review
Reviewed 5 March 2014

The Good:
-Location is very convenient to the CNN Center and Philips Arena.

The Bad:
-I stayed in a room facing the city on the 8th floor (not an interior one facing the atrium) and it was extremely loud after a sports game. Front desk did not have any earplugs on hand and there is no convenient place to get these downtown after business hours.
-Very little insulation between rooms. I could hear everything that my neighbors said or did.
-The room was a bit dirty. The fridge, which was broken, had a forgotten piece of cheese it in it, and there were pieces of pretzel by the nightstand that housekeeping had forgotten.
-The shower is very dark, and seemed stained, but it was unclear due to the darkness.
-I had to turn off the fan because it was extremely loud.

My take:
My colleagues seemed to have a much better time at the W, a last minute travel change for them because the Omni cancelled their reservations.

Room Tip: Stay at the W.
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gywilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotTraveler1, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, 6 March 2014
Dear gywilliams,

I appreciate you taking the time to share your feedback and I apologize that your experience was negatively impacted by noise. I would be happy to discuss your stay with you further, feel free to contact me.

Tom Hazay
Hotel Manager
tom.hazay@omnihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 March 2014

We stay here for all concerts and came back for a little get away. Taco Mac is right downstairs along with all kinds of eating places. Once you check in you don't have to get in the car or take a taxi anywhere. Everything's in walking distance. Very quiet. Views are beautiful.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Camille C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotTraveler1, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, 6 March 2014
Dear Camille C,

Thank you for taking the time to share your rave review! We appreciate your kind words in regards to our service and we are pleased to hear that you enjoyed the great offerings around our hotel. We hope to welcome you again in the future for another exceptional experience.

Regards,

Tom Hazay
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni Atlanta Hotel at CNN Center

Property: Omni Atlanta Hotel at CNN Center
Address: 100 CNN Center, Atlanta, GA 30303-2762
Phone Number:
Region: United States > Georgia > Atlanta > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Atlanta
#21 Luxury Hotel in Atlanta
#24 Family Hotel in Atlanta
#26 Business Hotel in Atlanta
#27 Romantic Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Atlanta Hotel at CNN Center 4*
Number of rooms: 1067
Reservation Options:
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Also Known As:
Omni Hotel At Cnn Atlanta
Omni Hotel Cnn Center
Omni Atlanta
Omni Hotel Atlanta

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