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“Excellent Stay”

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Omni Atlanta Hotel at CNN Center
Ranked #51 of 172 Hotels in Atlanta
Reviewed 5 May 2014

Stayed here for a week on a business trip. It's a great hotel to stay in, rooms are quite and spacious, hotel is very clean and very well designed especially with the CNN Centre which is part of the complex. Had diner, lunch and breakfast in the hotel and the food was great. People were really friendly and helpful. Would stay here again if I visit the city in the future.

  • Stayed: January 2014, travelled on business
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1  Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Manager_Omni, General Manager at Omni Atlanta Hotel at CNN Center, responded to this reviewResponded 8 May 2014

Dear Mark M,
Thank you for your compliments of our address. Our staff strives to provide memorable service for all of our guests and we are pleased to know you experienced exceptional service. It will be our pleasure to welcome you to our address again soon.

Sincerely,

Tom Hazay
Hotel Manager

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Reviews (5,751)
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4,199 - 4,205 of 5,755 reviews

Reviewed 3 May 2014

The Valet service need immediate revamping. It takes too long to wait for our car. The staff seems to be on automatic to collect parking stubs but it take too long for the attendants to bring a car from the North tower.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank Rudolph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this reviewResponded 9 May 2014

Please accept our sincere apology for the inconvenience you experienced with the valet company. We are looking forward to the next time you stay with us at the Omni Hotel at CNN Center so we can have the honor to serve you again.

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Reviewed 2 May 2014

They had apparently overbooked by 250 rooms. What a mess and a pain as we were shuffled from hotel to hotel. The room itself was nice when we FINALLY got to it, but not nice enough to make up for the earlier mess.

Stayed: April 2014, travelled on business
Thank Groo74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Manager_Omni, General Manager at Omni Atlanta Hotel at CNN Center, responded to this reviewResponded 6 May 2014

Dear Groo74,
Thank you for taking the time to provide us with your feedback. We are deeply regret for the inconvenience you have expereinced due to relocating to another property.
We are hopeful of another opportunity to demonstrate our commitment to an excellent experience all around.

Sincerely,

Tom Hazay
Hotel Manager

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Reviewed 2 May 2014

Great staff, friendly and accommodating. Quiet and clean rooms and facility overall. Very close to the convention center. Also close to lots of restaurants. Service in the hotel bar was a little slow, but it was super busy as well.

  • Stayed: April 2014, travelled on business
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1  Thank EZonMaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this reviewResponded 9 May 2014

Thank you for referring to our staff as great and accommodation. We really appreciate your kind words. If you return to Atlanta we hope you will choose to stay with us once more at the Omni Hotel at CNN Center.

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Reviewed 2 May 2014

The hotel is located across from the park and it really is a great location. The access to the CNN center is a bit dodgy, a maze really. The Convention Center is massive with three wings, all hosting different conferences. I would tell anyone visiting to make sure you do two things: wear comfortable walking shoes, no heals ladies you will regret it, and pack a lunch, as the food courts in the Convention Center were not open. If the staff at the OMNI knew this, they did not let anyone know. Other than that, a great venue, terrific service and wonderful food. I recommend the each restaurant in the OMNI, you can not go wrong.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Deborah E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this reviewResponded 9 May 2014

Thank you for your review. We apologize for the staff not making you aware of the hours of operation for the food court. We hope you will consider staying with us again.

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Reviewed 1 May 2014

This is a lovely hotel and the one closest to the Georgia World Congress Center, Phillips Arena, CNN and a host of other opportunities. The online check in was a mess! The online service stated that my room would be ready at 1 PM only for me to arrive at 1:25 PM and find that my room wasn't ready. Having already valet parked the car and got all my luggage out it was just a mess and I was late for the conference I was attending. The room was just okay. The price was very high for the accommodations but the location was prime and convenient.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank KACDavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Manager_Omni, General Manager at Omni Atlanta Hotel at CNN Center, responded to this reviewResponded 2 May 2014

Dear KACDavis,
Thank you for taking the time to review your stay on TripAdvisor. We regret to learn of the challenges you experienced during your recent visit. At The Omni Hotel at CNN Center, Atlanta we continuously strive to offer exceptional levels of service, and we have shared your feedback with our front desk team to review. We hope to welcome you back to the hotel again soon!

Sincerely,
Tom Hazay
Hotel Manager

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Reviewed 1 May 2014

The hotel staff were great!, very accommodating and friendly. Loved the staff. The hotel itself was so large it was difficult to figure out which way was which, where to go for elevators, restaurants. Signage could have been better. The taxi dropped me off at the garage so my initial impression of the hotel was not less than stellar.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Lily W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this reviewResponded 9 May 2014

Thank you so much for saying our staff is great! We loved the fact that you chose to stay with us. Please come back to the Omni Hotel at CNN Center the next time you visit Atlanta.

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Additional Information about Omni Atlanta Hotel at CNN Center

Address: 100 CNN Center, Atlanta, GA 30303-2762
Phone Number:
Region: United States > Georgia > Atlanta > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Atlanta
#21 Luxury Hotel in Atlanta
#24 Family Hotel in Atlanta
#26 Business Hotel in Atlanta
#27 Romantic Hotel in Atlanta
Price Range: £112 - £270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Atlanta Hotel at CNN Center 4*
Number of rooms: 1067
Reservation Options:
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Also Known As:
Omni Hotel At Cnn Atlanta
Omni Hotel Cnn Center
Omni Atlanta
Omni Hotel Atlanta

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