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“Location EXCELLENT”

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Omni Atlanta Hotel at CNN Center
Ranked #51 of 173 Hotels in Atlanta
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Location EXCELLENT”
Reviewed 31 August 2014

Granted there is a lot of traffic at this hotel, the condition of the rooms were ok (it was VERY cold in the room, lighting poor, carpet stained & low water pressure) but being able to walk to the Phillips Arena made all those issues minor. It was clean & the staff we VERY nice. It is a bit overpriced but will gladly pay again just for the location. We found there was little to do in the area outside of the hotel other than eating at Ray's Restaurant.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank 701judic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Nashville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2014

If your relaxed before you check in, you will not be after you valet your car and check in. Staff rude and very unorganized, partly because the valet staff is not part of the hotel and as a result, do not understand hospitality. If you are going to an event at the GA Dome, drive 10 miles and stay at the Ritz in Buckhead or walk six more blocks and stay at the Four Seasons.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester, Hampshire
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 August 2014 via mobile

A bit money grabbing. Tried charging for wifi even though we were Omni members. I just cannot understand why a high end chain like this feel they have to charge an extra $10 a day, per person, for a service that is taken for granted elsewhere. Pool was a pathetic afterthought. So cloudy I refused to get in. Ok, when problems were notified they were rectified, eventually. Our room was not serviced two days in a row. Not what you expect for the money you pay. I would look elsewhere on my next visit to Atlanta.

Stayed August 2014, travelled with family
Helpful?
1 Thank DavidNM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 6 Contributor
439 reviews
225 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed 30 August 2014

Great location and staff. The room was nice in size, great bed and clean large bathroom. The location is walking distance to the various attractions and restaurants in the area. I highly recommend staying at this hotel

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank CNDTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 August 2014

Omni Hotel, Short ride from airport, excellent on all levels e.g. close to other restaurants ease of meeting friends, no tea bags in room my only complaint, makingcoffee is challenging. The closeness to CNN offers both an interesting visit but also a food court making it easy for families with children.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Gene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olive Branch, Mississippi
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 August 2014

In April, we reserved 2 corner rooms for 2 nights for the Chick-fil-a Ole Miss ballgame in August. At check-in we were told that only one corner room was available. We sucked it up, but then the corner room stunk of cigarettes and had to change rooms to non-corner. At check-out, were still charged corner room rate. Just very disappointed and don't understand what good it does to make a reservation ahead of time if it's not held for you. Hotel is nice and staff friendly.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank keith6635
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management100, Manager at Omni Atlanta Hotel at CNN Center, responded to this review, 2 September 2014
Dear Keith6635,

Thank you so very much for taking the time to share your feedback regarding your recent stay at the Omni Hotel at CNN Center. I would like to extend my genuine apologies for the incovenience with your room reservation. I assure you that instances such as this are rare for Omni and your comments have been shared with both Front Office and Housekeeping department leadership to make sure that this situation is not repeated. If you should wish to discuss this further, please feel free to reach out to me directly. We hope to have the chance to welcome you back and demonstrate our signature hospitality.

Sincerely,
Tom Hazay
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Panama
Level 6 Contributor
176 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 30 August 2014

Great spot to be at you can walk to so munch such as the Georgia World Congress Center, CNN, Philips Arena, Centennial Olympic Park, Georgia Dome, College Hall of Fame, etc.. Service there was good overall. Some Cons would be you have to valet park which is not my favorite thing. We had to wait 15-20 minutes for our car which I could have for it faster. Another night we had to wait about 10-15 minutes to find out the first guy could not drive a manual. The room overall was good the cons where the bathrooms the shower and the toilet had mildew/mold so needs a deeper cleaning.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Tim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Atlanta Hotel at CNN Center

Property: Omni Atlanta Hotel at CNN Center
Address: 100 CNN Center, Atlanta, GA 30303-2762
Phone Number:
Region: United States > Georgia > Atlanta > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Atlanta
#21 Luxury Hotel in Atlanta
#24 Family Hotel in Atlanta
#26 Business Hotel in Atlanta
#27 Romantic Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Atlanta Hotel at CNN Center 4*
Number of rooms: 1067
Reservation Options:
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Also Known As:
Omni Hotel At Cnn Atlanta
Omni Hotel Cnn Center
Omni Atlanta
Omni Hotel Atlanta

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