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“Near everything”

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Sheraton Atlanta Hotel
Ranked #44 of 173 Hotels in Atlanta
Certificate of Excellence
Reviewed 12 April 2014

Nice hotel, near everything, with boardwalks so we won't freeze. The room was very comfy, and always clean. Walking distance from the centennial park and world of coca cola. Had a great time at my stay.

  • Stayed: May 2013, travelled with family
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Thank CamilaLG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 14 April 2014

Thank you for your review. We appreciate the positive feedback from your stay. Come back and stay with us again soon!

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2,030 - 2,036 of 3,240 reviews

Reviewed 10 April 2014

Hubby and I stayed here on for his birthday and had a blast! We had a rough start, as the front service person was very rude although it was their error with a mix up with our room. However, once we spoke with a manager, everything was taken care of immediately and our room was upgraded and we received access to the club level. After that, everything was amazing! Service after that was fantastic, food was great, location is great. Had a wonderful time!

  • Stayed: August 2013, travelled as a couple
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1  Thank EThomas14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 14 April 2014

Thank you for you review. We are happy to hear your stay with us ended on a good note. It's important to us to give you the best service from check-in to check-out. We are glad we were able to correct the mix-up and accommodate you properly. Hope to see you back with us soon!

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Reviewed 8 April 2014

Decided to do an overnight "staycation" and got a great deal on Hotwire. The staff was very friendly and accommodating, and the pool(looked just like the pictures) was perfect for my daughter, who just wanted to go swimming (the weather was horrible outside). Except for the view, the room was clean and pleasant. My husband and I didn't sleep well at all. Don't know if it was the bed or the air circulation (the verdict is still out). Overall my one night was worth the trip.

  • Stayed: April 2014, travelled with family
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1  Thank Yvette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 14 April 2014

We are glad you chose us for your "staycation". Thank you for your review. We are happy to hear your daughter enjoyed the pool! Hope you choose us again for another short trip!

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Reviewed 7 April 2014 via mobile

Very comfortable bed!
Two towers so be sure if you are with a group you know where they are staying!
Older bathroom - but no issues!
AC worked great
Would stay here again!! Have stayed in marriott marquis, hilton and Hyatt regency! Easy to find!

Stayed: April 2014
Thank Paigevl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 9 April 2014

Thank you for your review. Glad to know we could pleasantly surprise you! Hopefully when you come back to Atlanta, you'll come back and stay with us so we can do it again!

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Reviewed 7 April 2014 via mobile

On arrival beautiful room but unfortunately next to electrical room. Four rooms later and exhausted settled for different you than we paid for But only for that night. Next morning met gillian hotel manager who is sorting everything out. So hopefully when we return we will have what we excepted last night . Will right a second review on this status.

Stayed: April 2014, travelled as a couple
Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 16 April 2014

Thank you for your review and we hope the follow up review is a positive one. We are glad Gillian was able to assist you. Hope the rest of your stay was enjoyable!

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Reviewed 7 April 2014

It may not look like much from the outside, but this hotel really works hard to provide an excellent experience for guests. Every staff member is very friendly and attentive. The hotel is clean with a great restaurant, coffee shop, large computer area and the banquet food is really well done. I don't know how it compares rate-wise with the many other hotels in the Peachtree center area, but I would stay here again based on the service. The concierge staff was very helpful - checked me in to my flight and printed my boarding pass and gave us great restaurant recommendations. Easy walk to the MARTA train, lots of restaurants, and Olympic Park. Starbucks coffee in the room is nice. One con would be the $14.95 per day internet charge.

  • Stayed: April 2014, travelled on business
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Thank ZenDogAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 9 April 2014

Thank you for your kind words describing our customer service! We truly appreciate you taking the time to review your stay and share your experience with us. It is our pleasure to provide you and every guest with superior levels of customer service while you stay with us. Hope to see you back with us soon!

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Reviewed 5 April 2014

My daughter was traveling on business & I was lucky enough to come along for the ride. The location of this hotel is wonderful for downtown attractions and its proximity to MARTA & restaurants. Kiki, the concierge, has an excellent perspective on the city. Her suggestions and directions were right on. Alexis & Raeshonna of the front desk crew made us feel comfortable & like we were among friends immediately. Khalid who took care of our departure was smiling, efficient and very helpful. The height of our satisfaction came from the lounge crew. Shirley, another gal in the AM whose name escapes me, and Eddie and Kalisha in the PM went out of their way to help us out. Because of my daughter's unique work hours, she would sometimes miss the breakfasts and just make the evening snacks. E
We had a corner suite with a wonderful view! Very unexpected. It could have used a few more drawers, but we were pleasantly surprised by a mini frig in the room! The pool and the spa were great and useable all the time because of the retractable roof. Yes, the carpet could be updated but we found everything clean and well taken care of. Just a wonderful experience for our first long visit to Atlanta. I would recommend this hotel to others.

  • Stayed: March 2014, travelled on business
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Thank Ruthann G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 7 April 2014

Thank you for sharing your experience with us! We are so glad to have accommodated you during your long stay in Atlanta. Thank you for taking the time to recognize individual Sheraton Atlanta team members who made your stay memorable. They are truly all valuable assets to our team! We look forward to you and your daughter staying with us again soon!

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Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland St NE, Atlanta, GA 30303-1750
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#18 Luxury Hotel in Atlanta
Price Range: £103 - £255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Official Description (provided by the hotel):
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton

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