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“Thank you Fairuza”

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Sheraton Atlanta Hotel
Ranked #46 of 173 Hotels in Atlanta
Certificate of Excellence
Reviewed 12 May 2014

Enjoyed my stay, Fairuza, the manager at the front desk, was amazing. So caring, helpful, and warm hearted.I would stay there again just based upon her great personality. Thank you! Staff is very accommodating to customers. Hotel is about 8-10 blocks from the Georgia Dome.

Room Tip: Get a corner room. More spacious and sunny.
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  • Stayed: May 2014, travelled on business
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Thank crystal r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 14 May 2014

Thank you for your review. We appreciate the spotlight on Fairuza. She is truly valued around here. We hope to see you back with us soon!

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1,919 - 1,925 of 3,191 reviews

Reviewed 12 May 2014

I called in to let them know I booked through Expedia and was suprising my newly engaged fiance with a trip to Atlanta because she loves the Braves. With out knowing they upgraded us to a king size bed, had strawberries, champagne and a cheese platter waiting on us when we got back from the game Friday night. From the time we got there we knew it was going to be a great experience thanks to Kiki who also set up a shuttle for us to and from the games and Jerome who took care of our luggage and made us feel like we owned the place. I will definitely recommend to all of my friends and family!
-Les

  • Stayed: May 2014
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1  Thank frdbrnc1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 14 May 2014

Congratulations on the engagement! Thank you for your glowing review. We are happy to hear we could provide you and your fiance with a truly memorable time during your stay. We appreciate your willingness to recommend us to your friends and family. It means the world to us. We look forward to having you back with us again soon!

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Reviewed 12 May 2014

We came to Atlanta to see the Braves game and choice the Sheraton downtown Atlanta as our hotel. We had a great stay and the staff at the hotel were awesome and very friendly! Jerome who was our porter remembered us by name and was very helpfully and even gave us a complimentary breakfast at the dining room on Sunday! I will come back to this hotel and recommend it to anyone that is visiting Atlanta.

Room Tip: The room we had had a queen and if you want more bed you such ask for the king. We enjoyed what we...
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  • Stayed: May 2014, travelled as a couple
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Thank sharonpt1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 14 May 2014

Thank you for your review and choosing to stay with us while attending the Braves game. We appreciate the thought of you referring us to your friends and family. That is the biggest compliment we can receive! We look forward to having you back soon!

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Reviewed 12 May 2014

We have stayed at this hotel a couple of times (Honeymoon, and Mother's Day) and we have had great stays. Of course issues arise but the staff is very accommodating and fixes any issue that may occur. The staff is so friendly and Ms. Shirley in the club lounge was so very sweet. Michael and Erica at the front desk were awesome! The pool and the Jacuzzi were the highlight to our stay, as well as the gym! The food in the restaurants and even the deli are tasty and reasonably priced. Great Location! We will be making a tradition to come here every mother's day!

  • Stayed: May 2014, travelled with family
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1  Thank Kristal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 14 May 2014

Happy Mother's Day. Thank you for choosing to stay with us and reviewing your experience. It gives us great joy to hear we could give you the Mother's Day you deserve! We appreciate you recognizing those Sheraton Atlanta team members who positively impacted your stay! We look forward to having you back with us next year, but hopefully sooner than that.

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Reviewed 11 May 2014

Really enjoyed staying here when we came for Emory's commencement. Easy to get to Emory from here along scenic streets, and our stay at the hotel was so comfortable. The staff are all very friendly, and twice we were helped when we had forgotten something (toothbrush). A bellman, Jerome Smith, helped us with our bags, and when we came to our room and realized we needed two beds instead of one, he got us the right room immediately, offering to get our replacement keys from the front desk for us. I will definitely stay here again next time I come to Atlanta.

  • Stayed: May 2014
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Thank TravelBugRevDoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 14 May 2014

Thank you for your glowing review and choosing us to celebrate the Emory Commencement! We are glad to hear everything about your stay was comfortable and convenient. Thank you for pointing out Jerome's service excellence. We love stories about our team! We look forward to having you back with us during your next trip to Atlanta.

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Reviewed 11 May 2014 via mobile

No frills really but clean, convenient, and inexpensive. Wish we had known about the round trip shuttle to the Braves game but it sells out early. Walls a little thin and heard some next door noise but other than that no complaints. Parking $22/day.

Stayed: May 2014, travelled as a couple
Thank ricefamily5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 14 May 2014

Thank you kindly for your review. We are happy to hear we met your needs. Hope to see you for the next Braves homestand!

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Reviewed 10 May 2014

Was at this hotel in February during the ice storm. Hotel went above and beyond to treat guests special considering we could not safely leave the property. Staff even had to sleep over because the roads would not allow them to go home.

Room was spacious and comfortable. Free wifi is required. They extended me an extra day because of cancelled flights.

If you are a conference planner, this is a great facility for medium sized meetings of 250-500 people.

Room Tip: Upgrade to the business level if you can...free breakfast there is worth any extra price for the roo...
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  • Stayed: February 2014, travelled on business
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1  Thank PRTitan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 19 May 2014

Thank you for your feedback. The ice storms in Atlanta earlier this year were crazy but we are happy to hear you were one of the many guests we were able to accommodate. We appreciate your patience during those few days. We sure hope you will find a more ideal reason to come stay with us soon!

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Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland St NE, Atlanta, GA 30303-1750
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Atlanta
#15 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#19 Luxury Hotel in Atlanta
Price Range: £85 - £266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Official Description (provided by the hotel):
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton

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