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“Once again Wonderful! ”

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Sheraton Atlanta Hotel
Ranked #41 of 172 Hotels in Atlanta
Certificate of Excellence
Reviewed 22 June 2014 via mobile

We love the Sheraton Atlanta for too many reasons to count! Comfy bed, sweet staff, Awesome management team and well cleaned rooms. Club lounge access to snacks and drinks and as always Fandangles Restaurant. The service is what I would expect from a 5 diamond 5 star Hotel like the St. Regis but we found sadly lacking from there! What bother when you can be treated like a star here! We have lost our hearts to this hotel and we will continue to come here! <3

Stayed: June 2014, travelled as a couple
1  Thank megandmike1003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 27 June 2014

Thank you kindly for your review. We greatly appreciate the warming words about our team here. We are thrilled to know we have your continued and loyal business. That is the greatest reward in this business. We look forward to having you back with us!

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1,771 - 1,777 of 3,119 reviews

Reviewed 21 June 2014

The staff at the hotel were some of the best that we have ever experienced. They were very friendly and extremely helpful in every way possible. This was our first stay at this location. We were here for a conference and the hotel handled every detail with care and professionalism We were also very impressed with the waitstaff at Fandangles Restaurant. From the hostess, Kamoni to our exceptional server, Tony. It was a wonderful experience and the food was outstanding.

  • Stayed: June 2014, travelled on business
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Thank ShawnieR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 27 June 2014

Thank you for your review. It gives us great joy to know we exceeded your expectations with your very first stay with us. We are happy to know all aspects of your stay and conference went smoothly. We hope to have you back with us soon!

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Reviewed 20 June 2014 via mobile

I stay for 5 days and I really did not like downtown Atlanta really much but the Hotel I love. It is close to the Cocacola place and the aquarium so that was great. The best part the treatment I got there it was like I was a very important person. Very clean love that hotel.

  • Stayed: July 2013
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Thank Josean22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 27 June 2014

Thank you for your review. We are glad we were able to make your stay in Downtown Atlanta enjoyable. We are happy to know you enjoyed our staff and service. We look forward to having you back with us.

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Reviewed 19 June 2014

I want to give thanks for the hospitality of every staff member and manager of the Sheraton Hotel in my home state of Georgia. My stay was highly exceptional and the Sheraton experience was one to remember, however I would like to give a special acknowledgement to Matthew who was the bellman who made us really feel at home with his customer service and care for our family as we checked in...He was very genuine with his approach in making sure that we enjoyed our stay (which we did). Thanks again.

  • Stayed: June 2014, travelled on business
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Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 27 June 2014

Thank you for your review. We are happy to hear your enjoyed your stay with us! We appreciate the recognition of our bellmen as they always try to go the extra mile for guests. We hope to have you back with us again.

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Reviewed 19 June 2014

Enjoyed staying here during the convention, it was with walking distance to many downtown sites. Friendly and attentive staff from check-in to check-out, especially Andre and Jerome. They were very accommodating when my flight was cancelled and I had to stay an extra day.

Room Tip: I slept very well in my quiet room.
  • Stayed: June 2014, travelled on business
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Thank Ellen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 26 June 2014

Thank you for your review. We are glad we were able to accommodate your after your flight was cancelled. We hate when that happens. We hope to have you back with us. Safe Travels!

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Reviewed 18 June 2014

Stayed at this hotel for a conference and was very satisfied with everything, from the rooms to the helpfulness of every staff member to the check-in/out processes. Efficient and super friendly staff; the valet service was especially prompt and easy to talk to (lots of smiles and laughs). I would recommend this hotel to everyone. Centrally located too, 15 minutes from anything you want and walking distance to some great sushi at Benihana!! Jerome is a pleasure to meet and interact with too!! :)

Room Tip: If there's a conference, I don't recommend staying on the 1st floor (that's what I heard...
  • Stayed: June 2014, travelled on business
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Thank Cope C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 26 June 2014

Thank you for your review. We are happy to hear we further extended your Southern Pride! It gives us great pleasure to know all aspects of your stay were enjoyed. We look forward to having you back with us again soon!

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Reviewed 17 June 2014

Liked the hotel, however their "make a green choice" is misleading. "Enjoy a $5 voucher at participating food & beverage venues for each night you decline housekeeping". I did this but they would not honor this for beverages although there was no mention of this exclusion on the offer in the room! Be up front with exclusions!
8

  • Stayed: June 2014, travelled on business
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Thank alacontessa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 26 June 2014

We appreciate your feedback. However, on the vouchers at the bottom it clearly states the voucher is not valid on beverages. We apologize for the inconvenience but applaud your participation.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland St NE, Atlanta, GA 30303-1750
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Atlanta
#15 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#18 Luxury Hotel in Atlanta
Price Range: £96 - £251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Official Description (provided by the hotel):
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton

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