We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Customer Service....”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Doubletree Hotel Atlanta/North Druid Hills
Ranked #101 of 171 Hotels in Atlanta
middletown
Level 5 Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Good Customer Service....”
Reviewed 23 July 2014

The hotel customer service was good but the rooms need to be cleaned. The hotel states that the rooms are non smoking NOW but the air in the room smelled like old stale smoke, gross. The drapes look as if they have never been changed or washed and we were afraid to touch the light switchs in the bathroom, they were sticky! The toilet was stained with something that looks unremoveable and we brought our bathing suits but took one look at the very small slimy pool and thought better to not get in. In short the place needs a good cleaning and some renovation. Most people love the chocolate chip cookie, I find it insulting being I have a gluten allergy and it would make me very sick to consume it.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank pueho126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thaddeus H, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review, 25 July 2014
Dear pueho126

I would like to thank you for having chosen the Doubletree by Hilton Atlanta Emory Area for your recent stay.

We appreciate the time you took to find us on Trip Advisor and for you’re very positive response. I am very pleased to see that all our services were to your satisfaction and please be assured that your positive comments have already been shared with our team members.

I am looking forward to welcoming you back to the Doubletree by Hilton Atlanta-North Druid Hills on your next trip to the Atlanta area.

Thank you,


Thaddeus Hobson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

939 reviews from our community

Traveller rating
    268
    236
    173
    136
    126
See reviews for
272
135
89
368
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Atlanta, United States
1 review
Reviewed 22 July 2014

The elevators were terrible. i complained to front desk after waiting over 20min for an elevator. Tried to take the stairs but only one stairway had entry to lobby. Others were dead ends. This was not obvious and I felt somewhat trapped! Next day, firecrew had to be called to the hotel as people were stuck in the elevator. Then the last night of my stay the A/C went out at 1am!!!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Neil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thaddeus H, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review, 25 July 2014
Dear Neil C

Thank you for your comments and more importantly, for taking the time to find us on Trip Advisor in regards to your recent stay with us.

It always saddens me to hear such feedback as this is far from the image that we like to portray to guests like yourself. However, such feedback is also very important to us and I appreciate your comments.

I am sorry to hear that you about your elevator and A/C experience. I can assure you that this matter has been taken care of and has been shared with the correct departments.

I do apologize that The Doubletree by Hilton North Druid Hills did not meet your expectations and sincerely hope that we will have another occasion to rectify this for you.

I hope to be able to welcome you back with us again on a future trip to Atlanta. Upon that visit, please let me know beforehand so I can arrange upgraded services and make sure you will have a most pleasant stay.

If I can be of any assistance in the meantime, please do not hesitate to contact me.

Thank you,


Thaddeus Hobson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Atlanta hotels

Charlotte, North Carolina
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 July 2014

We were not there long. Landed there around 1:00 in the morning and left by 10:00. Did not really have a chance to check things out. Our room was small - not surprising, we were lucky to find one near uptown at 1:00AM on a Friday night. Trust me, we looked. Everything was clean, shower head was perfect. What impressed me most though was the friendly and helpful staff at the front desk. They were awesome. We were on the second floor. I heard people talking and yelling out front all night - I think they were out there smoking, maybe it was a nonstop stream of people checking in and leaving, I'm not sure. At some point I fell asleep, I guess from pure exhaustion. NOTE: The noise and the cost are the only factors bringing this rating down. Not sure I'd stay there again. The room simply was not worth the cost and the noise downstairs, out front made it hard to sleep. Customer service, appearance, and cleanliness were superb!

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank On_The_G0_1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thaddeus H, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review, 25 July 2014
Dear On_The_G0_1960

I would like to thank you for having chosen the Doubletree by Hilton Atlanta Emory Area for your recent stay.

We appreciate the time you took to find us on Trip Advisor and for you’re very positive response. I am very pleased to see that all our services were to your satisfaction and please be assured that your positive comments have already been shared with our team members.

I am looking forward to welcoming you back to the Doubletree by Hilton Atlanta-North Druid Hills on your next trip to the Atlanta area.

Thank you,


Thaddeus Hobson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Douglas, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2014

The people were great. Check-in was fast and easy. The chocolate chip cookie was good. I stayed on the second floor and my room needed to be cleaned better (carpet and underside of the toilet). Also, there was a broken tile that was loose in the bathroom. My overall opinion is that the hotel could use some renovation. I feel like we got what we paid for.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thaddeus H, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review, 17 July 2014
Dear Amanda S

I would like to thank you for having chosen the DoubleTree by Hilton Atlanta Emory Area for your recent stay.

We appreciate the time you took to find us on Trip Advisor and for you’re very positive response.

I am very pleased to see that all our services were to your satisfaction and please be assured that your positive comments have already been shared with our team members.

I am looking forward to welcoming you back to the DoubleTree by Hilton Atlanta-North Druid Hills on your next trip to the Atlanta area.

Thank you,


Thaddeus Hobson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greensboro
Level 6 Contributor
140 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 16 July 2014 via mobile

I had another nice stay at this hotel. The staff is very friendly and service oriented. The breakfast is good southern fare. The rooms are roomy and clean. There are plenty of dining and shopping options in walking distance. The hotel is right off I85 and only a few miles from downtown Atlanta.

Stayed June 2014
Helpful?
Thank mel88hrman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thaddeus H, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review, 17 July 2014
Dear Mel88hram

I would like to thank you for having chosen the DoubleTree by Hilton Atlanta Emory Area for your recent stay.

We appreciate the time you took to find us on Trip Advisor and for you’re very positive response.

I am very pleased to see that all our services were to your satisfaction and please be assured that your positive comments have already been shared with our team members.

I am looking forward to welcoming you back to the DoubleTree by Hilton Atlanta-North Druid Hills on your next trip to the Atlanta area.

Thank you,


Thaddeus Hobson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baxter, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 July 2014

Hotel old in need of renovation. Food cold, air not working on main floor. Loud construction going on in the room next door until 10:00pm on a Friday night. Elevator not working on Saturday, had to walk down flight of stairs with luggage. Front desk nice and friendly, very busy and overwhelmed.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Marlene J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thaddeus H, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review, 17 July 2014
Dear Marlene J

Thank you for your comments and more importantly, for taking the time to find us on Trip Advisor in regards to your recent stay with us.

It always saddens me to hear such feedback as this is far from the image that we like to portray to guests like yourself. However, such feedback is also very important to us and I appreciate your comments.

I do apologize that The DoubleTree by Hilton North Druid Hills did not meet your expectations and sincerely hope that we will have another occasion to rectify this for you.

I hope to be able to welcome you back with us again on a future trip to Atlanta. Upon that visit, please let me know beforehand so I can arrange upgraded services and make sure you will have a most pleasant stay.

If I can be of any assistance in the meantime, please do not hesitate to contact me.

Thank you,


Thaddeus Hobson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 14 July 2014

Chose this hotel due to proximity of Emory Univ for a campus tour. After a long drive we arrived at 8:45 pm and we were assigned to room 810 but the shower knobs were hard to turn on and off, they moved us to room 526, but the room had left over food and looks like someone has been on the bed, so moved again to room 218, finally a room we can sleep in. Next day we checked out and found on our bill, a charge of $34.03 for food which we did not order, we saw the receipt and had my name printed and signed with room 810 crushed out and replace with room 218 (really suspicious), bill was checked out 9:14pm (remember we arrived 8:45pm). Lesson learned here is pls check your bill when you check out. BTW all 3 rooms we went in, the lamp by the TV never worked! all 3 rooms. This is the first time that this happened to me and my family and we always stay at Hilton hotels, they are usually good but this Doubletree hotel is DOUBLE TROUBLE.......Stay away!!!

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Herbert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thaddeus H, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review, 17 July 2014
Dear Herbert H

Thank you for your comments and more importantly, for taking the time to find us on Trip Advisor in regards to your recent stay with us.

I am sorry to hear that you were unable to enjoy your lodging experience. You also noted the lamps by the televisions did not work in any of the rooms you were assigned to, I can assure you that this matter has been taken care of and has been shared with the correct departments.

It always saddens me to hear such feedback as this is far from the image that we like to portray to guests like yourself. However, such feedback is also very important to us and I appreciate your comments.

I do apologize that The DoubleTree by Hilton North Druid Hills did not meet your expectations and sincerely hope that we will have another occasion to rectify this for you.

I hope to be able to welcome you back with us again on a future trip to Atlanta. Upon that visit, please let me know beforehand so I can arrange upgraded services and make sure you will have a most pleasant stay.

If I can be of any assistance in the meantime, please do not hesitate to contact me.

Thank you,


Thaddeus Hobson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Atlanta
0.2 mi away
Hampton Inn Atlanta - North Druid Hills
0.2 mi away
Courtyard Atlanta Executive Park/Emory
2.0 mi away
Atlanta Marriott Century Center/Emory Area
Show Prices
Show Prices
Show Prices
0.2 mi away
Red Roof Plus+ Atlanta - Buckhead
0.9 mi away
La Quinta Inn Atlanta Midtown/Buckhead
5.2 mi away
DoubleTree by Hilton Hotel Atlanta - Northlake
Show Prices
Show Prices
Show Prices

Been to Doubletree Hotel Atlanta/North Druid Hills? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree Hotel Atlanta/North Druid Hills

Property: Doubletree Hotel Atlanta/North Druid Hills
Address: 2061 N Druid Hills Rd NE, Atlanta, GA 30329-1808
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #101 of 171 Hotels in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Doubletree Hotel Atlanta/North Druid Hills 3*
Number of rooms: 208
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Ebookers, Odigeo, Expedia, TripOnline SA, Hotels.com, HotelQuickly, getaroom.com, Cancelon and Evoline ltd so you can book your Doubletree Hotel Atlanta/North Druid Hills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Atlanta
Doubletree Atlanta
Atlanta Doubletree

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing