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“What's not to like???”

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Renaissance Atlanta Waverly Hotel & Convention Center
Ranked #30 of 173 Hotels in Atlanta
Certificate of Excellence
Bonn, Germany
Level 4 Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“What's not to like???”
Reviewed 7 September 2013 via mobile

My second time at this hotel reminded me why this is one of my all time favourite hotels in Atlanta. The staff are so friendly, always trying to go above and beyond to make you feel welcome and comfortable. The rooms are large and well equipped, the restaurants serving tasty food and the breakfast buffet is varied and plentiful.

I look forward to the next visit

Stayed September 2013, travelled on business
Helpful?
Thank MongerNick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph U, General Manager at Renaissance Atlanta Waverly Hotel & Convention Center, responded to this review, 9 September 2013
Thank you so much for the nice feedback. I am really glad this is one of your favorite hotels and hope we have the opportunity to have you back with us soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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775 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (170)
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English first
Mobile, Alabama
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 September 2013

My husband and I have stayed here several times over the last eight years. Always a great location for the seminar the Hubs attends next door. This year every detail was great. Available and free parking within steps of the door? Check. Greeted at the door? Check. Easy-peasy check in? Check. Spotless room? Check. Well lit and super clean bathroom? Check. Extra towels as requested? Check. Quiet and working A/C? Check. Comfy bed? Check. Sigh. Price was comparable to other close by properties. Service in the bar was great - martini, beer and pizza hit the spot. Close to decent shopping and the traffic was bearable between rush hours. Stayed two week nights. Did not see or hear any children. At all. The entire time. Ever.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Carron8898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph U, General Manager at Renaissance Atlanta Waverly Hotel & Convention Center, responded to this review, 6 September 2013
I am so glad you enjoyed your stay with us, please come back and visit again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salem, Oregon
Level 6 Contributor
134 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 September 2013

We were hosting an event at the Cobb Galleria and the Renaissance was the perfect place to stay. We could walk to our event without leaving the facility. The rooms were spacious and the beds comfortable. The Executive Lounge served and excellent breakfast and very good appetizers in the evening. Having to pay $10 for a glass of wine was ridiculous! The restaurant in the hotel was very good. The steaks excellent. We also ate dinner in the bar but the restaurant was more comfortable.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doninsalem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph U, General Manager at Renaissance Atlanta Waverly Hotel & Convention Center, responded to this review, 6 September 2013
Thank you for your feedback! I appreciate you taking the time to complete this critique.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2013

My family took a trip to Atlanta for our 11 year anniversary. We had planned out an exciting weekend with our 3 yr old and 5 yr old. My husband had called in advance and had requested an early check in and a room on a top floor. We were told no problem. We got to the hotel at noon as expected. When we tried to pull up to check in the valet was extremely rude and we were told to move 3 times in an uncrowded area. When we tried to check in we were told we would have to wait. So we walked over to the mall and had a long lunch at Maggiano's. We came back a couple of hours later and were told it would be over two more hours before we could get a room even though we were promised it would be fine ti check in at 11:00 AM and we had 2 young kids that needed naps. After letting our kids run wild basically in the lobby and frankly not caring if they were disruptive, we finally got a room. But, the room we received was not as requested and was promised. Plus, we had promised our kids a long swim in the pool before our dinner plans but because of the delay they were sorely disappointed. Completely ruined our anniversary for this exhausted mom.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arhuddleston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph U, General Manager at Renaissance Atlanta Waverly Hotel & Convention Center, responded to this review, 6 September 2013
I am very sorry to learn about your experience at my hotel, I assure you this is not typical. I would like to ask you to call me if you have some time so I may better understand the circumstances and address the issues with my team. We would love to have you back to the Waverly and show you just how relaxing a stay with us can be! My name is Joe Uhl and I can be reached at 770 303 3186.
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USA
2 reviews
Reviewed 29 August 2013

I stayed at the hotel in April. It was okay. There were restaurants and a mall in the area but it just seemed to lack personality. It is a functional hotel and the staff was cordial. However, if your trip is more for leisure this may not be best because it has a conference hotel feel.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank AccessTravelNotes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph U, General Manager at Renaissance Atlanta Waverly Hotel & Convention Center, responded to this review, 6 September 2013
Thank you for writing a critique of my hotel. I am sorry that you did not enjoy your stay more. Though we are a conference hotel, we also have great amenities to help you relax and have fun. The next time you come please check out our fitness area, Spa Waverly or ask one of our Navigators to tell you some of the great things to do in the area. I hope to have you back with us soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida, United States
1 review
Reviewed 22 August 2013

I booked this hotel for a weekend birthday trip. Upon arrival, my friend and I were greeted at the door. The front desk staff were very nice and personable. I was able to have an early check in as well.

Our hotel room was lovely. Very Clean, Comfortable and Modern. I was surprised that the staff remembered it was my birthday, they surprised me with a birthday card that included all of the staffs signatures and chocolate covered strawberries.

Overall my stay at The Renaissance was wonderful. Free Parking, Clean, Close to the highways and mall. Excellent staff and great rooms. The only thing I disliked was that guest had to pay for Wifi.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kay N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph U, General Manager at Renaissance Atlanta Waverly Hotel & Convention Center, responded to this review, 29 August 2013
Happy Birthday! Thank you for spending it with us, I am really glad you enjoyed my hotel and hope we have the opportunity t have you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia, United States
2 reviews
Reviewed 19 August 2013

Hey had a wonderful time at the hotel!! Staff was very helpful, I had one problem with a parking attendant he banged on the back of my car to move, I was waiting patiently for some kids to go by safely on the side walk.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph U, General Manager at Renaissance Atlanta Waverly Hotel & Convention Center, responded to this review, 20 August 2013
We are glad you had an awesome time with us! Please come back again the next time business or pleasure bring you to Atlanta. Thank you for the feedback on the Valet Attendant, I will follow up with my team to ensure we use a better approach!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Renaissance Atlanta Waverly Hotel & Convention Center

Property: Renaissance Atlanta Waverly Hotel & Convention Center
Address: 2450 Galleria Pkwy, Atlanta, GA 30339-3130
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Atlanta
#14 Luxury Hotel in Atlanta
#21 Family Hotel in Atlanta
#25 Business Hotel in Atlanta
#36 Romantic Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Renaissance Atlanta Waverly Hotel & Convention Center 4*
Number of rooms: 521
Reservation Options:
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Also Known As:
Renaissance Atlanta
Atlanta Renaissance

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