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“Great location and hotel”

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Renaissance Atlanta Waverly Hotel & Convention Center
Ranked #31 of 171 Hotels in Atlanta
Certificate of Excellence
Miami Beach, Florida
Level 4 Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great location and hotel”
Reviewed 4 August 2014

Stayed here one night for business travel and this is a very nice hotel. Very conveniently located near the Cumberland Mall!! Was going to Smyrna the next day and was one exit away. Huge hotel with bar and restaurant. Starbucks coffee!! Valet parking or free self parking. Rooms are nice and clean. Nice size bathroom with a small counter top right outside bathroom. Would definitely stay here again.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank shavett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph U, General Manager at Renaissance Atlanta Waverly Hotel & Convention Center, responded to this review, 5 August 2014
Thank you for staying with us! We look forward to the opportunity to have you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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785 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (171)
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English first
West Palm Beach, Florida
Level 6 Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 31 July 2014

I attended a conference at this hotel, although I was not able to check into my room until after 5pm because the hotel was sold out, they held my bags for me. Although, I had a view of the roof the room was clean. I was supposed to have breakfast included in my stay, but I was still charged when I went to the restaurant. I asked the waiter and was told it was only certain foods. Make sure you ask if you are told breakfast is included. I was shocked to find out that valet ends at 11pm. I needed to go run an errand and it took me going to the front desk 3 times and 20 minutes later to get a bellman to bring my car around. (REALLY!!) for what they charge for valet you would think its available 24hrs.This was on a weekend and the hotel was sold out for several conferences.

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank SmileyQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph U, General Manager at Renaissance Atlanta Waverly Hotel & Convention Center, responded to this review, 5 August 2014
Thank you for the feedback! I am sorry you had difficulty with our valet service, we do have ambassadors here to serve you 24 hours a day but clearly did not execute the way we should. I am very sorry and hope to see you back with us soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
2 reviews
Reviewed 30 July 2014

The Renaissance was absolutely gorgeous! Very clean, neat, and upscale! Perfect for a business person. Not a hotel for a big family. The room we stayed in didn't have a fridge unfortunately but I'm pretty sure all the rooms aren't the same. The beds were very comfy. The location of the Renaissance is perfect for a little shopping a new city. I loved it! It was great!

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank 446Lex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph U, General Manager at Renaissance Atlanta Waverly Hotel & Convention Center, responded to this review, 5 August 2014
I am so glad you enjoyed yourself while at the Waverly! We loved having you here and hope to see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tennessee
Level 4 Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 July 2014

We stayed at Renaissance Atlanta Waverly over the July 4 weekend. We had a very pleasant stay. The room was spacious, the bathroom was modern and well lit.
The staff was very helpful and friendly.
There was a convention at the hotel, which resulted in a line at the registration desk.

One of staff mentioned that the hotel was one of the first on the north side of Atlanta, built in the 80's. Seems it has been well maintained.

  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank gopcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph U, General Manager at Renaissance Atlanta Waverly Hotel & Convention Center, responded to this review, 25 July 2014
Thank you for staying with us, we hope to have you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Savannah, Georgia
Level 5 Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 19 July 2014 via mobile

I attended a conference at the Renaissance Waverly and was not in my room much but here are a few of my thoughts. First, check in was quick, easy and friendly. I was told that the internet was included in the room fee but when I went to log in, it asked if I wanted $12 or $16 internet based on speed. After a call to the front desk I was told the $12 was included. The room was clean and had a good view.

The room was very warm at night, even with the thermostat set at the lowest setting 65 degrees. For a high end hotel the tv was HD but the signal was worse than my old rabbit ear tube tv. Even on the eleventh floor, I could hear the lobby commotion including the music. This is due to the design of the hotel. The pools are pathetic, dirty, smelly, and the outside one is ridiculous to get to. The changing rooms were amazing though.

Overall, they charge for everything and include nothing. I paid for the convenience of staying at the conference but I would never choose this hotel for pleasure.

Stayed July 2014, travelled on business
Helpful?
1 Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph U, General Manager at Renaissance Atlanta Waverly Hotel & Convention Center, responded to this review, 25 July 2014
Thank you for the feedback on your recent stay. Your experience in our pool area was not typical and I will address this with my staff. I am also surprised to learn about the temerature and TV issues you had while here and will address that with my team as well. I hope we have a chance to have you back and change your perception.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antioch, Tennessee, United States
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 July 2014

This place gives you a great feel from the moment you enter the doors. The lobby is very large and is furnished with modern furniture and lighting fixtures. The front desk staff was very friendly. The hotel has a gift shop, a coffee stand, a bar, and a restaurant. There is also a full spa, steam room, sauna, racquetball courts, fitness center indoor and outdoor pools, whirlpool, and full men and women's locker rooms. The hotel is also connected to the Cobb Galleria Convention Center as well as a walkway that takes you across the street to the Cumberland Mall. The hotel rooms have been recently renovated so all of the carpeting and furniture in the rooms are brand new. Everything at this hotel is absolutely spotless. If you are looking for a relaxing stay in a full service hotel, this is definitely the place. I can not understand why the rating for this hotel is on 79% because it is really a great place. I will definitely be staying here every time that I visit Atlanta.

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Larry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph U, General Manager at Renaissance Atlanta Waverly Hotel & Convention Center, responded to this review, 25 July 2014
Thank you for the feedback on your recent visit! I am really glad this will be your hotel of choice in Atlanta and look forward to seeing you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Watkinsville, Georgia, Usa
2 reviews
Reviewed 17 July 2014 via mobile

My experience was great! Fernanda made the check-in experience an ease and the room was comfortable and clean. Meals were great in Medici. The food was superb and Melvin made it a great experience all around. Patricia, in the lounge, was wonderful! Great hotel and great experience!!

Stayed July 2014
Helpful?
Thank Allen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph U, General Manager at Renaissance Atlanta Waverly Hotel & Convention Center, responded to this review, 25 July 2014
I am so glad you enjoyed your stay with us! Please come back and visit soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Renaissance Atlanta Waverly Hotel & Convention Center

Property: Renaissance Atlanta Waverly Hotel & Convention Center
Address: 2450 Galleria Pkwy, Atlanta, GA 30339-3130
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Atlanta
#15 Luxury Hotel in Atlanta
#21 Family Hotel in Atlanta
#25 Business Hotel in Atlanta
#36 Romantic Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Renaissance Atlanta Waverly Hotel & Convention Center 4*
Number of rooms: 521
Reservation Options:
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Also Known As:
Renaissance Atlanta
Atlanta Renaissance

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