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“Better than expected.”

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Residence Inn Atlanta Buckhead
Ranked #112 of 173 Hotels in Atlanta
Beltsville,Md
Level 5 Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Better than expected.”
Reviewed 3 July 2014

Hotel was close to all the tourist activities in Atlanta and Buck Head. Hotel was clean, pool was very clean and had plenty of tables, chairs, umbrellas and towels. Room was very clean and seemed to be recently renovated, everything in kitchen and bathrooms was new. Staff was very friendly and accommodating. Plenty of parking.

Room Tip: Room had a loft with queen bed, the only warning would be if you have kids to watch them close while...
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dfb281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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235 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Ponte Vedra Beach, Florida
Level 6 Contributor
152 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 29 June 2014 via mobile

We have stayed at this property at least five times and it seems that it is slowly going downhill. We have a dog, which is why we stay here, and try and stay near the very convenient dog walk area. This is truly a great benefit, but the entire area was covered with dog poop! While I realize that people should pick up after their pets, a walk through by the staff is needed. Also, and unfortunately, an off-duty police officer was there each night of our stay. While I appreciate the extra security this was the first time we have seen the need for a patrolling officer. There were some thug-looking guys walking around (pants drooping, etc), which we had not experienced before. We will stay elsewhere next time. Again, the staff was great and very accommodating; maybe this is a training ground to see if they can take it?

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Lowpro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMallCY, General Manager at Residence Inn Atlanta Buckhead, responded to this review, 1 July 2014
Thank you for sharing your recent experience at the Residence Inn Atlanta Buckhead. I am disappointed to hear of the condition of the dog walk area and have taken immediate action to address your concern. We do provide additional security on the weekends to ensure that all of our guests have a pleasant and safe experience while at our property.

We take great pride in our service and I am glad that your experience reflected that. Please reach out to me if you are in the area in the future as I would love the opporutunity to provide you with an excellent stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Atlanta hotels

Tampa, Florida
Level 5 Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 26 June 2014

My wife, daughter and I were passing through the Atlanta area and needed a driving break so stopped at the RI Buckhead. The GM was kind enough to provide us with a bi-level accommodation as our daughter is in her teens and this afforded her some privacy.
I can't rate much else as we didn't use the properties facilities but did want to make special note of the great customer service we received.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DiscriminateTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMallCY, General Manager at Residence Inn Atlanta Buckhead, responded to this review, 1 July 2014
Thank you so much for your nice comments. I am glad that the room worked out well and provided a little more comfort and privacy for your family. Please let me know if you will be in the Atlanta area in the future.
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Jacksonville, Florida
Level 6 Contributor
128 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 24 June 2014 via mobile

Older Residence Inn with the exterior entrance rooms. Well maintained property though and the suites were very modern. Good breakfast even had a waffle maker! Front desk staff was excellent and helpful. The shuttle service was excellent and made trips to both the mall and the Marta stop which is 0.8 miles away. A friend booked this hotel and it's a hidden gem - definitely a solid alternative to the downtown hotels.

Stayed June 2014, travelled with friends
Helpful?
Thank JohnroFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMallCY, General Manager at Residence Inn Atlanta Buckhead, responded to this review, 1 July 2014
Thank you for taking the time to review your experience at the Residence Inn Atlanta Buckhead. I appreciate your feedback regarding the property and staff and will certainly share with the team. I look forward to welcoming you the next time your travels bring you to the Atlanta area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pooler, Georgia
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 June 2014

My girlfriend and I stayed here for a weekend shopping trip. We did not have transportation, so we planned to get around by taxi. The staff was so accommodating, we never needed one taxi. Their shuttle took us to the Marta station and picked us up, they gave us perfect directions to all of the attractions we wanted to visit. It really made our trip so much more relaxing, and they were so friendly! Anything we asked for help with was given fast attention and always with a smile and a courteous attitude.

The rooms was very clean and had everything we needed. An added bonus was the complimentary hot breakfast and light dinner with wine. Now the food was just average, but since it was included with the room price we figured why not try it? I have definitely had worse. Great for families traveling on a budget.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tallahassee, Florida
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 June 2014

I was looking forward to staying here but unfortunately checked out after only night. As a woman that travels alone frequently for business, the sense of safety I have at a property is one of the most important components of a hotel for me. This hotel just did not have that secure feeling I was looking for.

It probably started upon checking in - the hotel is located on busy Piedmont Road but is located further away from the nicer areas of Buckhead. Upon arriving, there's a nondescript door that leads to the check in desk. Plastered all over the windows are multiple printed-out signs notifying that the door is locked after dark. I stayed in building 1, which is right in the front of the complex. Unfortunately, this didn't make me feel any more secure as there is lots of vegetation in front of the buildings concealing the sidewalks and walkways and limited lighting.

When I entered my room, I thought it was nicely appointed but immediately noticed that the sliding glass door was left unlocked. Luckily I had checked it, but it seems that should be verified by housekeeping staff. I did also have someone try to gain entry to my room (all doors lead to the outside, so anyone really could walk up to the room), but it was securely locked.

The next morning, I went to load my car while it was still dark and noticed someone loitering in their car. It was about 6am, still dark, and the person didn't look as if they were waiting for anyone or going to a room (I had to take multiple trips, they watched me the entire time).

I'm usually not overly sensitive about stuff like this, but it seems hotel staff could do a lot to make the grounds appear more safe. Things like improving lighting and cutting back vegetation would help. The property also just seems kind of run down from the outside, so that doesn't help the impression I had upon arriving.

As far as the room goes, it's definitely nice and had obviously been redone recently. The full kitchen is great. The bathroom, especially the shower, is small and outdated. I did have a wasp in my room, but was lucky that he flew out the door as I hid in terror.

Also - be careful when booking. I actually meant to stay at the Residence Inn Buckhead/Lenox Park. Didn't know there were two!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnnelinP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMallCY, General Manager at Residence Inn Atlanta Buckhead, responded to this review, 4 June 2014
Thank you for sharing your experience at the Residence Inn Atlanta Buckhead. I am disappointed that you did not have a feeling of safety while staying at your property. The safety and security of our guests is our primary concern. We are one of the original Residence Inn properties and continually invest in projects to improve the guest experience. We are currently scheduling multiple projects so the extrerior experience matches the beautifully appointed guest rooms.

It is a standard to ensure that all doors and window are locked securely prior to the guests arrivals. I apologize that this was missed for your room. Please be assured that I will be taking immediate corrective steps to avoid such problems in the future.

We value your business, please contact me if you would like to discuss this in more detail.
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Houston, Texas
Level 6 Contributor
174 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 24 May 2014 via mobile

As long as they have rooms available I will always stay here.

My room was beautiful. The televisions was on the wall. All rooms was clean not so much as an string of hair on the bed.

They really know how to treat their platinum members.

I love it. THANK YOU RESIDENCE INN ATLANTA BUCKHEAD!

Stayed May 2014, travelled solo
Helpful?
Thank Angel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMallCY, General Manager at Residence Inn Atlanta Buckhead, responded to this review, 4 June 2014
Thank you so much for your wonderful review! I will be sharing your comments with the enitre team. We love our Marriott Rewards Platinum Members! We appreciate your loyalty to the Residence Inn Atlanta Buckhead and Marriott brands.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Atlanta Buckhead

Property: Residence Inn Atlanta Buckhead
Address: 2960 Piedmont Rd NE, Atlanta, GA 30305-2747
Region: United States > Georgia > Atlanta > Buckhead
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #112 of 173 Hotels in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Atlanta Buckhead 3*
Number of rooms: 136
Official Description (provided by the hotel):
Located in Atlanta's most vibrant neighborhood, the Residence Inn Atlanta Buckhead hotel is the perfect choice for an extended stay in Atlanta, GA. We know exactly what you need for stays of one night or several weeks. Whether you're planning a short or longer visit, this Atlanta extended stay hotel provides great service, friendly staff and many amenities. Our Buckhead suites feature full kitchens, separate living room with sleeper sofa, work space and wireless high-speed Internet. Our extended stay hotel in Atlanta is just minutes from Buckhead's gracious homes, elegant shops, fine restaurants and exciting night life. Enjoy a complimentary breakfast buffet and a 24-hour self-serve marketplace. Stay fit while traveling at our fitness center. Take advantage of our grocery shopping and dry cleaning services, which are available on-site. For small gatherings or off-site meetings, Residence Inn hotel in Atlanta is the perfect choice, with a meeting room that accommodates 35. Start planning your stay today! ... more   less 
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Also Known As:
Residence Inn Atlanta Buckhead Hotel Atlanta
Atlanta Residence Inn

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