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“The best hotel in downtown Atlanta”

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The Ritz-Carlton, Atlanta
Ranked #21 of 173 Hotels in Atlanta
Certificate of Excellence
Hong Kong, China
Level 6 Contributor
329 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
“The best hotel in downtown Atlanta”
Reviewed 11 February 2011

The Ritz Carlton hotels rarely disappoint. This one certainly doesn't. We were here for three nights and enjoyed a pay for 2 nights, get one free promotion. Along with it came free internet, local phone calls, free breakfast and free valet parking. For 269$ a night (or 179$/night if you average it out over three nights).

Incredible service. Great food. Beautiful atmosphere. Killer location.

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank fracmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Orlando, Florida
Level 5 Contributor
79 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 10 February 2011

This place is simply great, from the moment we dropped the car at the valet everyone was very friendly and helpful; Damien checked us in and very few times I can honestly say that I received a warm welcome to a Hotel and this was definitely one of those times, Damien really made our stay at this hotel memorable. We had a great suite very well appointed overlooking downtown Atlanta, I was able to see the CNN center and the aquarium from my room. If you are planning to stay here or any Ritz for that matter I will suggest you upgrade to the club level, they have food presentations through the day and complimentary cocktails, everyone was very nice an attentive at the club room and being there allowed me to be productive as I was able to get a great internet connection and receive faxes while having a scotch it was an overall amazing experience and next time I am in Atlanta I will definitely return!!!!!!

  • Stayed December 2010, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank favargas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elgin, Illinois
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 February 2011

I was at the Ritz Carlton in Atlanta over the last week in January for business. The hotel and its amenities were superb. But it was the staff that took it over the top. They were incredibly courteous, and very helpful. At any time you came across a staff person, they always struck up a friendly conversation, always making you very welcome in the hotel.

The room was very clean, sheets were turned down every night with a chocolate mint placed by you pillow. The location was very convenient in downtown, immediately adjacent to the Marta station at Peachtree Center.

The only downside, was that there was a charge ($9.95/day) for use of WiFi, which i believe should be complimentary in a hotel such as this. Also, the TV in the room was a flat screen, not High Definition.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarosh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA - New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 January 2011

Really, Ritz Carleton, an hour and a half for a room service sandwich? Five star hotel, ten greeters n the lobby, the shining star of the "opulent accomidations" and "unsurpassed service" and it takes an hour and a half to produce a BLT?

You are surprised that you have "unusually high volume" in Market week in Atlanta, that your hotel is full and a lot of people want to eat. Let me help you for next market, a lot of people are coming and they are going to want to eat. Perhaps you could figure out how to get them room service before 10pm in the intervening six months. Wouldn't it be nice if there were a chain of five star hotels that provided quality service?

I know it snowed four days ago, and you are helpless as a result, and it will be years before you completely recover. Great job, though.

Stayed January 2011, travelled on business
Helpful?
1 Thank Effron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lima, Ohio
Level 4 Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 January 2011

I know it seems weird but the elevators were awful. Sometimes you would have to wait over ten minutes. I thought the rooms were nice but they didn't seem to be anything special. Also there was not a lot of restaurants with in walking distance.

  • Stayed December 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Florida
Level 6 Contributor
148 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 27 December 2010

I recently stayed here with my family for one night. The staff, as you would expect, were quite good and knowledgeable. Any requests were tended to immediately without fail. The lobby is nice and well appointed. The room was a bit of a disappointment in that there was really nothing special about it. The beds were very comfortable and there was a flat screen TV, The bathroom was not large, but had a nice sink and nice bath products. The walls seemed rather soundproof. Staff brought a nice welcome tray of cookies and chocolate and later hung bags of fruit and cookies on the door. I don't know if this was because it was a holiday, but it was nice gesture. Room service was a bit of a disappointment as well as the breakfast was below average and the cost was quite exorbitant for what you received, even for a Ritz.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FTLAW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level 4 Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 December 2010

I stayed at the Ritz Carlton after deciding to extend my trip in Atlanta. I had been staying at the Ellis and the Hilton Atlanta prior to this. The Ritz Carlton had great service. Their staff were professional and attentive. Their onsite restaurant was also great. The rooms were a good size, very clean and very comfortable. Out of the three hotels I stayed at whilst in Atlanta, I rated this overall, as my preferred one. The location is great, right next to the Marta, which made getting around Atlanta a breeze.

  • Stayed October 2010, travelled solo
    • Value
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Helpful?
Thank Mandyfinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Atlanta

Property: The Ritz-Carlton, Atlanta
Address: 181 Peachtree St NE, Atlanta, GA 30303-1705
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Luxury Hotel in Atlanta
#13 Romantic Hotel in Atlanta
#19 Business Hotel in Atlanta
#26 Family Hotel in Atlanta
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Ritz-Carlton, Atlanta 5*
Number of rooms: 444
Official Description (provided by the hotel):
The Ritz-Carlton, Atlanta is downtown's premier business address and a luxurious oasis in the heart of the city. Awe-inspiring interiors create an unequaled environment for work and play. Surrounded by the state's centers of finance and government, and just minutes from the Georgia Aquarium and sports events, The Ritz-Carlton, Atlanta is ideally situated. ... more   less 
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Also Known As:
The Ritz-Carlton Atlanta Hotel Atlanta
Ritz Carlton Atlanta
Atlanta Ritz Carlton
Ritz Atlanta

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