This is a wretched property well past it's prime. The revolving door at the entrance will either simply stop or spin so fast you have to run to escape it's grasp. The elevators are very slow and they vibrate intensely when going down; there are only 3 for a 14 floor property. When you book they fail to tell you it will cost you $8.00 a day to park there and they also fail to mention the WiFi runs $9.95 per day. I have had to pay for WiFi in a few hotels before but at least it worked. In this property the WiFi drops quite often but when you call to complain they make it out to be your fault or they want to send an engineer to you room "to fix it". I know what the problem with the WiFi is; for you techies the DHCP server reassigns your IP Address at random times and it fails to provide a Default Gateway IP, For you non techies it's $9.95 down the drain. My room smells horrible; they have sprayed it with something to mask the odor but it doesn't help. The property is being prepared for an update "in January" from what the staff says so if you stay here be warned that construction workers are in and out from around dawn to dusk along with construction noise. In January who knows what it will sound like. On my floor the fire hose is missing; I don't know if that is against code but I would suspect it is. The TV Channel line up is basically "guess the channel"; the room guide lists some of the available networks but not what channel they are on. Not that I watch much TV but there are a couple of shows I like to catch after a long day at the customer site. Another thing; if you decide to stay here you MUST enter driving southbound on Cobb Parkway from I-285 or a point further north. The property does connect to Cumberland Mall but for some reason you can't get here from there.
- Official Description (provided by the hotel):
- Sheraton Suites Galleria Atlanta is adjacent to Cumberland Mall, Cobb Galleria Convention Centre, and Cobb Energy Centre. Our hotel has 4,000 sq ft of meeting space, accommodating up to 200 guests. ... more less
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- Also Known As:
- Sheraton Suites Galleria Atlanta Hotel Atlanta
- Sheraton Hotel Galleria Atlanta
- Sheraton Atlanta
- Atlanta Sheraton