We traveled 8 hrs by car to meet family in Atlanta who traveled 6 hours. After sitting in construction traffic for one hour, we try to check in and the employee at the front desk told me we only had one suite? I said no see look at my confirmation, very politely she said no you only have one room! I said what can I do? I booked through hotels.com she said that's the problem you need to call them! I called them and they called the front desk only to be told I don't have a room
Patricia was the one helping me so I ask her do you have a room I can purchase? She said nope and kept saying sorry! After one hour on the phone with hotels.com Patricia said I have a smaller room hidden on the reserve list you can have if you want? I said yes please, even though the room was not a suite we made it work. Patricia saved the weekend and was calm and helpful during whole ordeal! The property was under construction but was relatively clean and organized! Because of Patricia I would book here again!
- Official Description (provided by the hotel):
- Welcome to the Quality Suites Buckhead/Atlanta, nestled in the heart of the hottest business and entertainment district of Atlanta. We offer 88 exterior corridor apartment style suites featuring one- and two-bedroom spacious floor plans. At the Quality Suites Buckhead/Atlanta, each of our well appointed suites features a comfortable living room with a pull out sofa, a work desk with ergonomic chair, two line speaker phone and complimentary wired and wireless high-speed Internet access. Our guests love the convenience of our fully-equipped kitchens complete with: coffeemaker, microwave, full size refrigerator, stove with oven, dishwasher, and toaster. Guests love our complimentary breakfast buffet with 2 hot items daily to which we have just added fresh, hot waffles daily. The Quality Suites Buckhead/Atlanta also offers an on-site fitness center, a seasonal outdoor heated pool and whirlpool, a 24-hour on-site convenience store, complimentary guest laundry facilities, complimentary shuttle service within three miles of the hotel in the Buckhead area (including to MARTA), free parking and a full service business center. Ask us about our meeting space to accommodate up to 30 people. Catering available. Exterior corridor, elevator not available. A valid credit card is required upon check-in that will authorize for the full amount. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, getaroom.com, Ebookers, HotelQuickly, Evoline ltd, HotelsClick, 5viajes2012 S.L. and Cancelon so you can book your Quality Suites Buckhead Village reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Hotel And Suites Atlanta / Buckhead
- Holiday Inn Express Atlanta
- Holiday Inn Atlanta
- Atlanta Holiday Inn