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“If you're used to the Ritz... think Holiday Inn”

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The Ritz-Carlton, Buckhead
Ranked #7 of 172 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
Reviewed 5 January 2014

This hotel is desperately in need of updating. Booked a suite for business over the holiday. I was bummed the decor, the rooms, the service. The only thing that was Ritz-like was the price. And I LOVE the Ritz. Try the Ritz in Peachtree it's the real deal.

  • Stayed: January 2014, travelled on business
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Thank lisasamex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,098 - 1,104 of 1,676 reviews

Reviewed 4 January 2014

This was just a stop over on a trip home but would love to go back and stay longer. Everything was perfect from the room to the staff. Everything you imagine the Ritz to be. The staff couldn't do enough for us. When we picked up our car in the from valet in the morning, they had put cold water bottles for us in the cup holders.

  • Stayed: January 2014, travelled as a couple
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1  Thank jdwiggins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

For our 20th wedding anniv. we spent 2 nights @ the Rtiz-Carlton Buckhead. It was almost two different hotels. The first night--new year's eve--the hotel was at close to full occupancy and the difficulties the hotel experienced at a check in were erased the next day when the hotel was closer to 20% occupancy.

After making reservations on the phone and wanting to make sure the staff knew it was our 20th anniv--this was missed at check in--the staff made sure our actual day was memorable. They delivered complimentary champagne on the afternoon of Jan 1--our wedding day and then after we came back from dinner they had rose petals spread across the room. Beautiful.

On the 1st we also went to the spa and had two separate treatments. It was great. My wife and I each enjoyed.

We also stayed on the club level. An interesting choice and one that I found great value in. I enjoyed meeting new people at the club and was able to work through dedicated concierge's. Lucia was very helpful with dinner recommendations and reservations. Most items were available at user's discretion. Ample amounts of wine and champagne--it was New Year's eve--were available. For beer drinkers you do have to ask, but I found little difficulties in asking for and receiving your standard fare.

The staff was also very helpful in arranging a car to take us to dinner. A nice mall is across from the hotel. So in choosing this hotel over the downtown Ritz proved to be a good decision. Spa, plus nearby mall, plus ease of rapid transit to Georgia Dome for bowl game made everything worth while.

On the downside. I will say that the rooms are loud. Specifically the doors close loudly. With a slam and a powerful click. As you might imagine on new year's eve people were coming and going at all hours of the night and morning. It was surprising to me that the hotel doesn't have pressurized door components that help to soften the closing mechanism. It unfortunately reminded me of a college dorm. Not quite as bad, but you really shouldn't have even a portion of that feeling at the Ritz Carlton. Here's to hoping they address that issue soonest.

The workout facilities were wonderful with a great pool and plenty of workout machines. WiFi worked well and was painless to get hooked up and operational.

Room Tip: Club level is a nice touch. Doors close loudly.
  • Stayed: January 2014, travelled as a couple
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Thank JimFlint12_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2014

2 night convention in early December. Hotel was decked out in Christmas finery with Santa visiting the kids each afternoon. Lobby and public areas of this Ritz location are beautiful, especially during the holidays. The staff is over the top with pleasant greetings and exceptional service. The elevators were a bit slow and the rooms were fairly standard but the price was right. Great Buckhead location along with facility and staff make this a great choice.

Stayed: December 2013, travelled on business
Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2014

Very lovely business stay. Everything from the front desk to room service was very nice. The hotel was well maintained and clean.

I only stayed for one night, but found the staff to be very friendly and helpful, with everything from an umbrella in the rain to just general friendliness.

The room was well maintained and clean, very lovely environment! I would recommend it!

  • Stayed: December 2013, travelled on business
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Thank L F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2013

Stayed over a weekend before Christmas with my wife. They really do a nice job of bringing the season to life. Carolers, decorations, the works. Also you can't beat the convenience to Phipps Plaza and Lennox Mall. Rooms are very comfortable. Beds are fantastic. And as always, service is first rate.

First came here 20 some years ago and still enjoy a return visit.

Stayed: December 2013, travelled as a couple
Thank Jeff P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2013

We stayed here to celebrate a special occasion and appreciated the personalized service. We were given a beautiful suite on a high floor and enjoyed welcome amenities and a handwritten note from the concierge. Room service in the morning was excellent. Looking forward to returning!

  • Stayed: November 2013, travelled as a couple
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Thank LJSJ12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Buckhead

Address: 3434 Peachtree Rd NE, Atlanta, GA 30326-1172
Phone Number:
Region: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Atlanta
#4 Spa Hotel in Atlanta
#6 Family Hotel in Atlanta
#7 Green Hotel in Atlanta
#9 Romantic Hotel in Atlanta
#23 Business Hotel in Atlanta
Price Range: £248 - £543 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Buckhead 5*
Number of rooms: 517
Official Description (provided by the hotel):
Surround yourself with an irresistible combination of Southern hospitality and relevant sophistication at The Ritz-Carlton, Buckhead, GA, hotel. Ideally situated in the heart of Atlanta’s most celebrated neighborhood, The Ritz-Carlton, Buckhead offers guests effortless access to the city’s finest shopping, dining and entertainment. ... more   less 
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Also Known As:
The Ritz-Carlton, Buckhead Hotel Atlanta
Ritz Carlton Buckhead
Ritz Atlanta
Ritz-Carlton Atlanta
Atlanta Ritz-Carlton

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