We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Better of the two spg properties near airport” 4 of 5 bubbles
Review of The Westin Atlanta Airport

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Westin Atlanta Airport
Ranked #93 of 172 Hotels in Atlanta
Pittsburgh, Pennsylvania
Level Contributor
85 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Better of the two spg properties near airport”
4 of 5 bubbles Reviewed 1 May 2014 via mobile

Pros: quality, cleanliness, location, food quality and selection.

Con: no club lounge

Caution: check desk power outlets. Mine were not working and my phone batt died overnight as a result. Other than that, this is my Atlanta Airport property.

Stayed April 2014, travelled on business
Helpful?
1 Thank Mark E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review, 2 May 2014
Good day Mark E,

Thank you for choosing to stay with us and for sharing your feedback on Trip Advisor. We are delighted we are your hotel of choice when staying in the Atlanta airport area. Thank you for your loyalty. We look forward to welcoming you again soon.

Be well,

Bill Henderson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,133 reviews from our community

Traveller rating
    291
    398
    257
    91
    96
See reviews for
220
211
108
446
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (186)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ohio
Level Contributor
98 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 25 April 2014

My husband and I stayed here for 4 days due to meetings located at the motel. The rooms are comfortable and the staff does everything to make your stay the best it can be. My baggage was checked in at the hotel and taken for departure ahead of time. They also printed my boarding passes for me. That was really nice not to have to deal with checking in my bag at the airport. My only complaint is 16.00 a day for parking for guests. That , I believe, is way too high. Otherwise, this stay was great, The food at the restaurant inside the hotel is fantastic!

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank takoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review, 28 April 2014
Good day,

Thank you for choosing to stay at our hotel and for taking some of your valuable time to share your comments with us.

We are delighted that you had such a pleasant stay and that our staff took great care of you. We hope to have an opportunity to welcome you again soon.

Be well,

Bill Henderson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arkansas
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 15 April 2014

Stayed at this hotel on April 7-10, 2014 while traveling for business. Nice, clean hotel. I did notice an unusual odor in my room upon checking in. As it turns out, the floor was wet beneath the window following a hard rain. I notified the front desk. They offered a new room, but not of the same type (king suite). Engineering was very responsive and took care of the problem. Shuttle to airport and area restaurants was prompt and attentive. Check-in process was a bit slow, but not intolerable. VERY quiet to be located so close to the Atlanta airport. Nice stay - thanks!

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank viloniacubfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review, 17 April 2014
Good day viloniacubfan,

We appreciate you taking some of your valuable time to share your comments with us. We are happy that you found our staff so accommodating and were able to enjoy a relaxing stay.

Regarding your comments about the water leak, we are sorry that some water leaked through the window following the hard rain we had. We are glad that Engineering responded quickly to make the necessary repair.

We hope we have the opportunity to welcome you again soon!

Be well,
Bill Henderson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 15 April 2014

The room charge was fine and even room service which is always expensive in nice hotels was acceptable and food was good. My complaint is that they charged me $16 a day to park even though I was staying there. I'm from Atlanta but have never stayed downtown. In talking to other people at the event it appears this is common practice in Atlanta. I've traveled quite a bit and have NEVER paid for parking so didn't think to ask. Next time I'll find one that doesn't charge for parking even if it's not a high stat hotel.

  • Stayed April 2014, travelled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Cindy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review, 17 April 2014
Good day Cindy W,

Thank you for choosing to stay with us and for sharing your review on Trip Advisor. We are glad that you had a relaxing stay.

Regarding our parking charges, we do currently charge $16 for self-parking but work very hard to keep our pricing as competitive with other full-service hotels in the industry who also charge for parking. We will continue to develop our services so our guests leave feeling renewed and refreshed.

We look forward to welcoming you again in the future.

Be well,

Bill Henderson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lafayette, California
Level Contributor
274 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 13 April 2014 via mobile

The property is nice and new but they have some service issues. I waited in line for 15 minutes to check in, it was hard to get a drink in the lobby bar and it took forever to get my car from the valet. Not sure they're ready to handle being full. It is very close to ATL Airport. The room was functional and comfortable and high tech.

Stayed April 2014, travelled on business
Helpful?
Thank SJDTravel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review, 17 April 2014
Good day,

We appreciate that you chose to stay with us on your recent visit to Atlanta. We are disappointed that you check-in took longer than normal. We have reviewed your comments with our Director of Operations and action has been taken to insure we are adequately staffed and your experience is not repeated.

We hope you will allow us a future opportunity to welcome you should your travels bring you back to Atlanta.

Be Inspired!
Bill Henderson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aiken, South Carolina
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 9 April 2014

I loved the hotel. It was near to hotel. A little hard to find without GPS. However, once you go one time the location will make sense. The service was great. The check in process was quick and the service was above and beyond. The room was spacious and extremely comfortable. I did not want to leave. I ate at the resturant downstairs the food was phenomenal as was the service.

Room Tip: Join the rewards club and you will get the best room.
See more room tips
  • Stayed April 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank thedivapreacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review, 17 April 2014
Good day,

Thank you for sharing your comments on your recent stay at our hotel. We are happy we exceeded your expectations. We are happy that our staff was attentive to your needs and we hope we have an opportunity to welcome you again soon for another renewing stay!

Be Inspired!
Bill Henderson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenville, Alabama
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 31 March 2014 via mobile

Not what I expect being a Silver Preferred Guest. They don't even give you lotion. :(

I called the front desk and asked for additional wash cloths, took 96 minutes. They weren't even busy.

The only good thing is that they are close to the airport.

Stayed April 2014, travelled as a couple
Helpful?
Thank Afind2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review, 3 April 2014
Good day,

Thank you for sharing your comments on Trip Advisor. We are disappointed that we failed to provide you with exceptional service during your stay.

Regarding your comments about the time it took to receive the washcloths, we are very sorry. We have reviewed your experience with our Director of Operations to insure of staff is retrained and your experience is not repeated.

Also, there should have been lotion provided as one of the amenities in the bathroom. We will insure this is corrected and these items are being included in all of the rooms.

We hope to have an opportunity to welcome you again soon and restore your faith in our hotel.

Be well,

Bill Henderson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Atlanta
0.2 mi away
Courtyard Atlanta Airport South/Sullivan Road
0.5 mi away
Sheraton Atlanta Airport Hotel
3.0 mi away
Hilton Atlanta Airport
Hilton Atlanta Airport
#79 of 172 in Atlanta
4.0 of 5 bubbles 1,515 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Atlanta Airport Marriott
Atlanta Airport Marriott
#4 of 26 in College Park
4.0 of 5 bubbles 772 reviews
0.3 mi away
Hyatt Place Atlanta Airport - South
1.3 mi away
Atlanta Airport Marriott Gateway
Show Prices
Show Prices
Show Prices

Been to The Westin Atlanta Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Atlanta Airport

Property: The Westin Atlanta Airport
Address: 4736 Best Road, Atlanta, GA 30337
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#28 Luxury Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Atlanta Airport 4*
Number of rooms: 500
Official Description (provided by the hotel):
A short complimentary shuttle ride from Hartsfield International Airport, The Westin Atlanta Airport is adjacent to major interstates I-85 and I-285 and just down the road from Georgia International. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ebookers, Expedia, Travel Republic (UK), Starwood, Hotels.com and Odigeo so you can book your The Westin Atlanta Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Atlanta Airport Hotel Atlanta
Atlanta Westin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing