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“Great weekend getaway”

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W Atlanta - Buckhead
Ranked #66 of 171 Hotels in Atlanta
1 review
“Great weekend getaway”
Reviewed 25 May 2014

Stayed for the weekend while in Atlanta for a friend's wedding. Staff was amazing from the minute we arrived - greeted by the very friendly valet parking team and the front desk staff. The bartenders did a great job with drink recommendations and service (even on a busy Saturday night) was prompt. The housekeeping staff worked around our schedule and waited until after 5 pm to get to our room so that we weren't inconvenienced with getting ready for the wedding and reception. The hotel is within walking distance of large mall and numerous restaurants and coffee shops.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review, 30 May 2014
Eric P - I'm sure you had a great time at your friend's wedding and thanks for choosing to W Atlanta Buckhead for your weekend getaway. No matter what the occasion, we look forward to rolling out the red carpet and welcoming you in style!

Insider Tip - Join us each Friday for Rush Hour from 5pm-7pm to enjoy a few drinks and listen to the sounds of our featured DJ.

Stay cool,

Renford Parkes
Guest Experience Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (211)
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English first
Chicago, Illinois
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 May 2014

When I checked into the hotel, I was greeted by Luke, Neil and Thomas. They were friendly, charming and helpful in restaurant suggestions. They made sure my room keys were working prior to sending me to my room and just overall gave a great first impression of the hotel!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review, 28 May 2014
Erin H - Thanks for the stellar review. Anything you need, Whatever/Whenever, we've got you covered and in style! Until next time, stay cool.

Kind regards,

Renford Parkes
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 4 Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 May 2014 via mobile

Stayed for two weeks with business colleagues. Rooms are okay-ish. Fortunately my room with king size bed has adequate space but my colleage in a room with two single beds feels smaller. While the hotel staff are very warm and courteous, the housekeeping is not consistent with the service - such as the complimentary bottled water and towels. You would expect they would have a standard checklist to follow, but apparently not.

There were few surprises for me with the hotel but I am not sure if this is the practice in all hotels in Atlanta. Particularly on the breakfast, which is not complimentary and menu is very limited. Complimentary hotel supplies are not provided so you have to ask for these - dental kit, comb, cotton buds, slippers etc.
There is no good view at all in any of the rooms. You need to tell them to pick up your laundry in your room or better hand it to the reception on your way out. The room has an office desk but has no paper or stationery in the room. They will not replenish the pen if you take it and lose in on the first day. You can also hear the doors of of other rooms being opened and closed which is really bothersome since some of the guests were arriving very very very late. One lesson learned is that the hotel number is not on the guest key. I believe this is crucial that this is readily available for the guests.

On a good side, the hotel offers free shuttle to malls and restaurants within the area. The hotel and the room smells very nice. The location of the hotel is very ideal.

I wouldn't mind staying again knowing what I know now.

Stayed May 2014, travelled on business
Helpful?
Thank Pearlie_76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review, 22 May 2014
Pearlie_76 - Thanks for taking the time to share your recent experience on Trip Advisor. We offer some great rate packages for guests to book that include breakfast, VIP access to Whiskey Blue and Wheels. Check out website to explore our exclusive Insider rates. We realize that travelors have many options when deciding on what hotel to visit and we welcome everyone to stop in to experience our signature Whatever/Whenever service firsthand. We'll see you soon!

Inside Tip... Celebrating a special occassion? We want to know.

Renford Parkes
Guest Experience Manager
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Atlanta, Georgia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 May 2014

We had a great time this past weekend. I met up with some old friends to get away for the nigth and we loved it. Taz at the front desk was great and Maddie was very welcoming and helped us with planning our night. We had two rooms, both super clean and a lot bigger than I was expecting. We had cocktails at the pool and in the bar that night. Everyone was great!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joeyd1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review, 22 May 2014
Hey joeyd1964, thanks for making W Atlanta Buckhead your top choice to enjoy a well-deserved staycation. Whether you're looking to mix it up with a few friends or relax poolside and sip a few signature cocktails, our exclusive Buckhead address is the place to be!

Insider Tip - Join us for our next exclusive W Happening, Sounds of Summer, where you can bask poolside as the hottest DJ's across the South count down to the biggest toast to the Summer! #WSOSUMMER

Stay cool,

Renford Parkes
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dayton, Tennessee
Level 4 Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 May 2014

We stayed here for 1 night because it was an inexpensive option and now we understand why!

We typically stay at the Intercontinental Buckhead but have stayed at all of the surrounding hotels around the W, the Westin, Grand Hyatt, and Marriott. We stayed at the W because they were running a special. I had read reviews that it was noisy and so I requested a very quiet room away from the action, as we were there to rest before a big event. However, I was up the entire night to people yelling, laughing, screaming, and cars revving their engines. It was madness!!! There is a noise maker in ALL of the rooms which should be a sign that a LOT of people complain, but also the bathroom is open to the whole room which means that the toilet is alfresco...there is a small retractable door for the bathroom, but when you closed it, it was so small in there it made me crazy. We will not stay here again. It is cool and the rooftop bar is nice, but this is no 4 star hotel and is not comparable to surrounding properties.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bamberl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review, 22 May 2014
bamberl - Thanks for stopping by. We're currently undergoing a few enhancements to our unique bathroom design that I'm sure our visitors will find accommodating. We always appreciate guest feedback and utilize this information as a tool to continually improve our operation and the level of service exhibited to each guest. Until next time...stay cool!

Insider Tip - Join us for our next exclusive W Happening, Sounds of Summer, where you can bask poolside as the hottest DJ's across the South count down to the biggest toast to the Summer! #WSOSUMMER

Kind regards,

Renford Parkes
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mount Pleasant, South Carolina
Level 6 Contributor
756 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
Reviewed 13 May 2014 via mobile

I have been staying at the W Buckhead for years and have never been disappointed, including this visit. Clean, bright and edgy, always a great stay.
I want to acknowledge the concierge, David Michael for his continued professionalism. He consistently and amazingly goes beyond the call of duty and that is why I am presenting him with my second of two per year, TripAdvisor Excellent Service pins. David Michael always has a warm smile and focuses on every detail. If you visit the W, do yourself a favor and ask for him. He will make your day - and W Buckhead will make your stay.

Stayed May 2014
Helpful?
Thank RMGTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review, 14 May 2014
RMGTravel - WOW, words can't express how excited David-Michael was when you presented him with a Trip Advisor Excellent Service Pin. Our talent take great pride on being "warm and welcoming" for our guests. We sincerely appreciate your continued patronage to W Atlanta Buckhead and thank you for your loyalty.

Stay cool,

Renford Parkes
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 6 Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 May 2014

the hotel is conveniently located across the street from the Marta station if you plan to take the train from the airport. It is also right behind Lennox mall. Very close to really good restaurants. The lobby is clean and smells good and the staff very friendly. the rooms are boutique style... not bad... but not exactly awesome. the shower and toilet are only separated from the room by a sliding door. I had the view of the parking deck even from the 11th floor. AC worked and i was able to sleep pretty good. There is a rooftop bar (i didnt get to check it out). It was a bit pricey, but the other hotels in the area were sold out. I enjoyed my stay and would stay again. the room charges/gratuities/etc on room service make it pointless... i ordered a $16 breakfast that wound up being 34 dollars... next day i walked downstairs and got free coffee and a croissant for $5.40.

Room Tip: didnt have a good view... didnt get to see anyones room who did.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nat1227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review, 14 May 2014
nat1227 - We pride ourselves on being the perfect host and invite travelors from across the globe to stop by W Atlanta Buckhead for an extraordinary hospitality experience. Our ideal location is perfect for the visitor looking to dine at the best restaurants, enjoy a few cocktails in a pulsating atmosphere and indulge in some of the best shopping in Atlanta. Stop in and make yourself at home. We'll see you soon!

Regards,

Renford Parkes
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about W Atlanta - Buckhead

Property: W Atlanta - Buckhead
Address: 3377 Peachtree Rd NE, Atlanta, GA 30326-1009
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Luxury Hotel in Atlanta
#37 Business Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — W Atlanta - Buckhead 4*
Number of rooms: 291
Official Description (provided by the hotel):
Conveniently located in the heart of Atlanta's entertainment and fashion capital is W Atlanta - Buckhead, where southern hospitality rules 24/7. W Atlanta - Buckhead combines modern luxury and Southern charm into its chic design and welcoming atmosphere, in a neighborhood that puts you in the center of all Atlanta has to offer. ... more   less 
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Also Known As:
w Atlanta - Buckhead Hotel Atlanta
w Hotels Atlanta

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