We usually stay at the Intercontinental, the Ritz or the Westin in Buckhead, depending who has better deals at the time. This weekend, the W had the best deal and we figured we would give it a try (I've stayed at the W in NY...I was not all that impressed, but it would not be fair to judge a hotel chain based on just one hotel in the city.)
At the Buckhead W we had a bit of a problem during check-in which took way longer to resolve than it should have, but eventually, the manager did all the right things and the rest of the staff was very professional and true to the "service 1st" W motto.
Here is the problem, however.
The rooms are tiny (similar to the typical rooms in Europe, not USA.) The bathrooms are a joke. The one sink had no room for my toiletry bag or even make-up (which makes the "make-up mirror useless). The shower is tiny and leaks all over the floor as they did not splurge for a glass door. We got 1 robe...yes 1... in a King-size-bed hotel room (thankfully my husband was a gentleman ;)
Whatever the first 3 categories of rooms are (fantastic, fabulous...whatever) none seem to have bathtubs, just tiny stand-in showers and a set of old and new towels.
The room has cool trendy decor and a very comfortable bed, but no coffee maker (I mean really, in this day and age?) and the most LAMO of all: there are water bottles all over the room with big tags attached to them saying something like "free and clear" and "DRINK UP"...and a $5 price tag. Either they should have those in one place (on the bar) or if they are going to place them in 3 different places in the room "inviting people to drink" then just charge me that extra $5 and make the darn things free.
We did very much enjoy the rooftop bar and the cool downstairs restaurant
- Official Description (provided by the hotel):
- Conveniently located in the heart of Atlanta's entertainment and fashion capital is W Atlanta - Buckhead, where southern hospitality rules 24/7. W Atlanta - Buckhead combines modern luxury and Southern charm into its chic design and welcoming atmosphere, in a neighborhood that puts you in the center of all Atlanta has to offer. ... more less
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- Also Known As:
- w Atlanta - Buckhead Hotel Atlanta
- w Hotels Atlanta