I stayed at this hotel with a friend for a weekend at the end of August, we just wanted to chill and chat, nothing more. We arrived and nobody even greeted us, even if we passed by a couple of people who were clearly part of the staff; then we entered the reception and found a complete mess: untidy, dirty and just not right for a 4* place. The hotel simply looked closed: no personnel, apart from a pregnant lady who cleaned, served dinner, brought food to the pool, tried to tidy up here and there, and all this wearing the same clothes throughout the entire day!!!! The owners were just careless, as if we didn't exist, and were just uninterested in cleaning the place (including the dead bird by the pool). The pool area was ok, but the cleaning machine kept making noises and releasing dirt in the water; the spa was a joke, simply (apart from a lovely massage). The double bedroom was ridiculous if considering how much it cost per night: tiny, cheap and it felt like staying at a youth hostel. The experience was just awful: we felt uncomfortable, not welcome, as if we hadn't paid much more than what this was worth!!!! The only good thing was food, but again, served as if the staff was doing us a favor. When we left I had to argue about the bill, as the owners were also trying to charge us more than what we really had to pay. I'd never recommend this "hotel" to anybody, unless I wanted them to have a very bad time.
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- Also Known As:
- Urbisol Hotel Calders
- Hotel Urbisol Spain/Catalonia - Calders