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“Watch paying by credit card”
Review of Hotel Hanoi

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Hotel Hanoi
Ranked #4 of 7 Begur B&B and Inns
Certificate of Excellence
Reviewed 25 August 2009

We ate in the Restaurant Recer del la Mar in Sa Riera which has the same owner. Took our money three times on our credit card and we finally had to pay in cash saying that the machine was not working! Now referred the matter to our Credit Card Company.

Recommend to BE AWARE OF PAYING BY CREDIT CARD
bearing in mind a fellow reviewers comments.

Stayed: July 2009, travelled with family
6  Thank Monica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 17 of 52 reviews

Reviewed 19 December 2008

By mistake my credit card was over charged and I informed Patrick, the owner, immediately. He repeatedly promised to send me the money, first by check, later by money transfer, but he never did!!! I must have called him more than 25 times!
I am very disappoitned by this behavior, and can only recommend to all other travellers to AVOID this hotel!

  • Stayed: August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
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    • Service
2  Thank orange1312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2008

This hotel is great as long as you are not given room number 9! My husband and I had stayed several times at this hotel and loved the experience, rooms are very well decorated and make you feel like you are staying at a guest house. This summer we were given room number 9. I don't think that the hotel officially has a room number 9 and I can understand why!! This time we felt like staying at the ERASMUS flat of a teenager... the room was not decorated but filed with old furniture that did not match, the room included an open kitchen (you could even see all the pans, plates, oil and other...). Finally, the bed... the bed was a mattress (oh sorry, a futon according to the owner) on the floor and to reach it you had to literally climb several steps to an upper floor where you could not stand up (i.e. un altillo)...
The worst thing is that we were not informed that we were to be given a room much worse than the rest and were charged the equivalent of normal room... no comments!! Instead of staying a full weekend we left the first morning at 8 a.m. after not being able to sleep...

  • Stayed: August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
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3  Thank Guest10Barcelona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2005

Stayed here for just one night and really wish it could have been more. A lovely hotel with a warm friendly atmosphere. An oasis of calm - lots of credit due the owner Patrik. If you're ever in Begur stay here!!

  • Stayed: September 2005
    • Rooms
1  Thank JSTAPLES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
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  • Stayed: December 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Joan Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2017 via mobile
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Stayed: October 2017, travelled as a couple
Thank Judit F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElPetitConventH, Depart. recepción-Hotel Hanoi at Hotel Hanoi, responded to this reviewResponded 22 October 2017
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Reviewed 24 September 2017
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Jose P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElPetitConventH, Depart. recepció Hotel Hanoi at Hotel Hanoi, responded to this reviewResponded 25 September 2017
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Additional Information about Hotel Hanoi

Address: Calle Santa Reparada 26, 17255 Begur, Spain
Region: Spain > Catalonia > Province of Girona > Costa Brava > Begur
Amenities:
Hotel Style:
Ranked #4 of 7 B&Bs / Inns in Begur
Price Range: £55 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Hotel Hanoi 1*
Number of rooms: 8
Official Description (provided by the hotel):
Hotel Hanoi's recent change of ownership and management has revived the original spirit of the hotel's former owners and founders. This eighteenth-century colonial-style building, located just a minute's walk from the heart of the medieval town of Begur, is an oasis of cosy, tastefully decorated rooms. The new owners strived to preserve the founders' original spirit to provide a charming, peaceful and private getaway. The Hanoi Hotel is a mere 10 minute walk from the Castle of Begur and 1.5 km from the stunning Sa Riera bay and beach. The Sa Tuna and Fornells coves are a less than 10 minute drive away and Girona airport and city can be reached in an hour. ... more   less 
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Also Known As:
Hotel Hanoi Begur, Spain - Costa Brava

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