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Holiday Inn Express & Suites Barstow-Outlet Center
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Reviews (355)
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183 - 188 of 355 reviews
Reviewed 10 March 2014 via mobile

Despite being in the middle of nowhere this hotel was very refreshing. The staff is friendly and will take care of your every need. Nicole and Tiffany at the front desk, Joanne in housekeeping and Peter the manager are all friendly and professional. They offer a good variety of breakfast foods and cook dinner on certain nights. The pool was clean and inviting. Thank you for making our 2 week stay in the desert enjoyable.

Stayed: March 2014, travelled on business
Thank Jeff F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2014

On the road to Las Vegas we stopped at this hotel. Friendly staff. The room smelled like a 90 year old chain smoker. The clothes that was not left in the bag smelled like that too. Not very pleasant...

Room Tip: Smell the room first.
  • Stayed: February 2014, travelled with friends
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Thank VikingsEnjoyingLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Barstow-Outlet Center, responded to this reviewResponded 19 March 2014

Dear VikingsEnjoyingLife,

Thank you for your valuable feedback about your recent stay. We are pleased to know that you found our staff to be friendly. However, it is regrettable that the room you were given was a disappointment. We will work on improving this and appreciate your comments as this is our best means of doing so.

Again, thank you for your time in writing us a review and our sincerest apologies for the shortcomings experienced.

Sincerely,

Pam G
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2014

This hotel was wonderful. I found myself on the road while the sun was going down, which as an elderly female who travels alone is not something that usually happens. The staff, service, cleanliness of the rooms was such a welcome treat! After being so anxious about finding a safe hotel for the night, I slept really well. If I am ever in this area again, this is where I will be staying. They also have an excellent assortment for breakfast.

Room Tip: I asked for a room close to the office where I always like to stay when I travel solo and they were very accommodating.
  • Stayed: February 2014, travelled solo
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Thank Diana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2014

Great staff, rooms, clean, friendly, priced fair, will always stay at Holiday Inn Express after this visit, had never stayed with you before, thank you! We had a family exergency and ever staff member went out of their way to help us out.

  • Stayed: February 2014, travelled with family
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Thank D P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2014 via mobile

Very clean rooms, great breakfast selection , very friendy and efficient hote staff! Love my stay - no problems! Staff were very accomodating and helpful. Breakfast items are varied and there are lots of different selections to choose from. I will definitely stay here again!

  • Stayed: February 2014
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Thank fajotan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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