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“Hotel Staff does make a difference!”

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TownePlace Suites Frederick
Ranked #6 of 22 Hotels in Frederick
Certificate of Excellence
New York
Level Contributor
92 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Hotel Staff does make a difference!”
5 of 5 bubbles Reviewed 27 August 2014 via mobile

I have stayed at dozens of Marriott branded hotels, because they are reliably clean and safe. The staff can clearly make one hotel experience superior to others, however. That is the case here!
We had 20+ cyclists there for the Tour de Frederick. Breakfast began at 7am but we had to leave earlier for the event. This hotel's staff made an adjustment for us, while our friends staying at the Fairfield Inn went hungry. The staff here is awesome! Customer service that makes Marriott look great.

Stayed August 2014, travelled with friends
Helpful?
1 Thank seehunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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103 reviews from our community

Traveller rating
    64
    30
    5
    2
    2
See reviews for
47
14
3
24
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
sc
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

This was a very upscale Towneplace Suite! The lobby was spacious, modern and very user friendly. A bank of computers with ergonomic chairs, and privacy along a back wall. Wafflemaker along with standard continental breakfast. The indoor pool, with a shower in the corner, was the perfect temperature, and pristine. The room was surprisingly large, and immaculate. As always the bed was comfortable, and the room was cheerful.
All the employees were very helpful.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank 2cocoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salem, Virginia
Level Contributor
297 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 bubbles Reviewed 19 July 2014 via mobile

Came here on points with another couple. I picked this hotel and everyone thought I did a great job as the hotel was well located, like new, accommodating, and a points bargain. Many kudos to the friendly staff and especially Kristine you suggested May's Restaurant for dinner.

Stayed July 2014
Helpful?
3 Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davidson, North Carolina
Level Contributor
239 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

Marriott has done a great job with this facility. I stayed here for 10,000 points and it is a best keep secret. Do no tell anyone. I could not believe the value here for points. It is easy on and off to interstate, Frederick and off the major roads. A small lobby, but a smart move by company. The location is clean and neat and offers great value to the customer.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
4 Thank allenriverford28036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgewater, New Jersey
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 30 May 2014

Excellent hotel and ammenities. Excellent for a large group. I love hotels that include a breakfast with your stay. The staff was very accomodating allowing our group to grill and hang out on the patio. I would recommend this hotel to anyone.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
4 Thank mcptjp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wiinks, General Manager at TownePlace Suites Frederick, responded to this review, 16 June 2014
Thank you for posting your review about our hotel. It is exciting to know you thought our hotel was "awesome". Everything we do is amimed at providing you with an excellent hotel experience. We look forward to hosting you again when visiting Frederick. Hurry back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pompton Plains, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

Excellent facilities at a very good price for a family. The staff took great care of us & were amazingly accomodating. Highly recommended! We loved the gas grills & outdoor patio. The kids enjoyed the pool table, too.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DT_714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
High Bridge, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

Arrived with group for Memorial Day Weekend Soccer tournament. Accomodations where great! Hotel and rooms clean, staff extremely friendly. Hotel had outside firepit and grills which made for a great time to relax after the games and enjoy time with friends. Across the street was shopping plaza with great food alternatives. I was having trouble with my AC and maintenance was there within 5 minutes walking me through how to operate the thermostat.

Overall pleasant experience at the Town Place Suites - Marriott in Frederick
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank J0hn_C126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Frederick

Property: TownePlace Suites Frederick
Address: 5050 Westview Dr, Frederick, MD 21703-8473
Region: United States > Maryland > Frederick
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #6 of 22 Hotels in Frederick
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — TownePlace Suites Frederick 2.5*
Number of rooms: 120
Reservation Options:
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