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“Clean, quiet and courteous”

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Hilton Garden Inn Frederick
Ranked #3 of 22 Hotels in Frederick
Certificate of Excellence
Reviewed 18 August 2014

I use this hotel when visiting family and it is always clean and never looks like it is extremely busy, even though this last visit was during a time they hosted a wedding. The staff are friendly and move things along well without seeming rushed. The rooms are well cleaned, as is expected. I was placed into a room near the elevator due to low availability, which is usually the last place I want to be. I could not hear the elevator run and only one loud group could be heard all night. They had to yell to be heard. I would not hesitate staying here again.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Jeffrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this reviewResponded 19 August 2014

Thank you so much for your valuable feedback, Jeffrey B! We are so glad you had such a great experience while a guest of ours. We appreciate your loyalty to our hotel when traveling in the Frederick area and promise to continue providing the same excellent experience during your future visits!

Kind regards,
Lara Howlett
General Manager

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451 - 457 of 742 reviews

Reviewed 13 August 2014

We enjoyed our 3 night stay. The staff was exceptional - willing to help in anyway possible.

Our room was clean and comfortable. We used and enjoyed the pool area. We enjoyed reading outside on the hotel grounds.

The only criticism was stained carpet in the room and worn carpet in the hallway. It would not be a deterrent for us to return.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
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    • Service
Thank Gene-o2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this reviewResponded 14 August 2014

Thanks for staying at the Hilton Garden Inn, Frederick and thanks so much for your feedback! We are so glad you enjoyed your stay and were able to use some of the amenities such as the indoor pool. I apologize that the carpet in your room was not up to our normal standards. We do have the carpets professionally steam cleaned several times each year and once a quarter in house, but occasionally there are stains that are stubborn. We do have a renovation scheduled this winter in which we will be replacing the carpet and updating all the rooms, so we definitely hope to welcome you back and show off our new look very soon!

Warmest regards,
Lara Howlett
General Manager

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Reviewed 13 August 2014

We booked several rooms for our staff during a function we had at the nearby fairgrounds. Ashley Miles assisted me with this and was very helpful. The hotel lobby and surrounding areas were lovely. We enjoyed drinks in the lobby bar and several of us had breakfast during our stay. The rooms and bathrooms were very nice. All the employees that I interacted with were very polite and professional.

  • Stayed: June 2014, travelled on business
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Thank TerriLynne431
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this reviewResponded 14 August 2014

Thank you for your review regarding your recent stay with us, TerriLynn431. We appreciate your feedback and are glad to know you enjoyed your stay. We are fortunate to have Ashley on our team and are glad she took such great care of your group. We look forward to helping you again with your future events!

Kind regards,
Lara Howlett
General Manager

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Reviewed 12 August 2014

Service was prompt and helpful from the time of arrival until departure. Facilities were clean, neat,comfortable and relaxing. They had indoor dining AND AN INDOOR HEATED POOL, unlike a nearby competitor. Decor of the entire hotel was calming and serene. I loved their checkout..easiest system ever!!staff were extremely good and helpful.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Janice F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this reviewResponded 13 August 2014

Thank you for staying at the Hilton Garden inn, Frederick and taking the time to share your experience during your stay. We are pleased you enjoyed your stay. I will be sure to pass along your kind words to the team. We look forward to welcoming you back the next time you are in our area!

Kind regards,
Lara Howlett
General Manager

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Reviewed 11 August 2014

Stayed at this hotel to attend a wedding. Requested a handicap accessible room to accommodate a wheel-chair. The room was huge, clean well decorated with two very comfortable queen size beds. The staff could not have been more accommodating. This was one of the best short stay travel hotels that we have stayed. The lobby was laid out very well. The dining area is located within the lobby. Breakfast was cooked to order and very good. Would definitely stay here again if in the Frederick, MD. area.

  • Stayed: August 2014, travelled with family
    • Value
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Thank 19,087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this reviewResponded 12 August 2014

Thanks so much for your valuable feedback regarding your recent stay. We are so glad you had a great stay and look forward to welcoming you back if ever in the Frederick area again!

Kind regards,
Lara Howlett
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

Excellent room, comfortable bed and great friendly staff at breakfast! The location was great, near the mall and lots or resturants, and the a movie theater along with Champs, a game hall! Tons of opportunities to do things.

  • Stayed: August 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Brandy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this reviewResponded 12 August 2014

Brandy, thank you for taking the time to leave feedback regarding your recent stay. We are so happy that you enjoyed your stay and appreciate that you recognized our staff for their friendliness. I will definitely be sharing your feedback with them so they get the recognition they deserve. Thanks again and we hope to see you the next time you travel through our area!

Lara Howlett
General Manager

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Reviewed 10 August 2014

Good Hotel.

To start, the staff always greeted us with a smile and were helpful.
This hotel had a comfortable bed and the room was quite large. We stayed for one night and were part of a wedding and had a great experience. The only negative was the fact that the elevators were slow.

Keep up the good work Hilton Garden Inn.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank andrew m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this reviewResponded 11 August 2014

Thank you for your feedback, Andrew M. We appreciate that you took the time to tell others of your experience. So glad that you enjoyed your stay and found the staff friendly and the beds comfortable. We hope you had a great time at the wedding and if ever in the Frederick area again we will get to see you!

Kindest regards,
Lara Howlett
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Frederick

Address: 7226 Corporate Ct, Frederick, MD 21703-8386
Phone Number:
Region: United States > Maryland > Frederick
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Frederick
#2 Family Hotel in Frederick
#2 Business Hotel in Frederick
Price Range: £71 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Frederick 3*
Number of rooms: 143
Official Description (provided by the hotel):
The Hilton Garden Inn Frederick is located in the historic area of Frederick, MD. Surrounded by historical and cultural attractions along with the Maryland’s wine country, there is no shortage of places to visit while in town. During your downtime, enjoy free, high-speed internet access, heated indoor pool and fitness center. Order room service or visit the Great American Grill for a cooked-to-order meal. In a rush? Grab a microwavable meal and cool beverage from the onsite Pavilion Pantry. ... more   less 
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Also Known As:
Hilton Garden Inn Frederick Hotel Frederick
Hilton Frederick

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