Words can't express how dirty and disgusting this hotel is. We stayed in a ground floor room that backs on to the parking lot (as opposed to the pool view.)
The room had two double beds and even though we were 2 adults and two children, there were only 3 bath towels, 3 hand towels and ONE washcloth!! There were only two disposable cups and the ice bucket was missing.
The room smelled strongly like cleaning solution and there were disgusting stains on the floor and stains on the sheets.
Beyond the lack of basic cleanliness, the service is also very poor at this hotel. We ordered room service the night before we wanted it, as instructed on the guest services guide and room service menu in the room.
The breakfast did not arrive at the time we had ordered it and in fact, we had to call room service 30 minutes after it should have been there. They then sent the breakfast.
When checking out, the breakfast was billed twice and it took 3 front desk employees and finally a manager to correct the error.
To my surprise, I checked my card statement a few days later and discovered an additional charge of almost $300 that was separate to and in addition to the $130 bill for our one night's stay. Again, after very successful dealings from an inept manager, the bank canceled the erroneous charge.
Do not go to this Holiday Inn.
- Official Description (provided by the hotel):
- Motel 6 Frederick - Ft Detrick is located near restaurants, the Frederick County Fairgrounds and Frederick Community College. Wi-Fi is available in all of our modern rooms for a small fee. Amenities also include a conference room and seasonal pool. ... more less
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- Also Known As:
- Motel 6 Frederick Hotel Frederick
- Frederick Quality Inn
- Holiday Inn Frederick
- Frederick Holiday Inn