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“Roomy but could use better cleaning”
Review of MainStay Suites

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MainStay Suites
Ranked #17 of 22 Hotels in Frederick
Conklin, New York
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Roomy but could use better cleaning”
Reviewed 31 January 2010

The staff was very helpful.
It was nice having a separate bedroom from the living room, which included a sleeper sofa.
There were little ants in the bathroom. The pool had not been recently cleaned. There was a dead fly and a bandaid in it.
The continental breakfast offered a very limited selection.

  • Stayed January 2010, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bkplus3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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82 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
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English first
naperville
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 January 2010

Toilet water plashed everywhere with each flush. The manager said he had no one to fix it. The dishes in the Kitchenette had brown streaks all over them. I could go one but you get the idea.

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anneNaperville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Frederick hotels

Fort Collins
Level Contributor
3 reviews
Reviewed 16 September 2009

We enjoyed our stay, it was convenient for travel around the area. We signed up for a suite for a two couple stay and found the sofa bed hard and lumpy. We ended up signing up for a second room, which was not in our budget-. The staff obviously knew that sofa was unacceptable as a bed, as they were discouraging when I registered on our arrival. This information would have been nice to known when making reservations that indicate the use of a sofa bed.
Betty from Fort Collins, Colorado

  • Stayed September 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BettyFortCollins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 June 2009

This was our first stay in over a year after 5 or more visits with this hotel in the past. We were not disappointed. The suite was immaculate, the decor calming and restful and there was no distractions from our rest by noise above or around us. Lots of cable channels to choose from. The pool and pool area, as usual, was clean with towels and lounge chairs available. My 4 Grandchildren always love the pool and the jacuzzi. An outdoor area with tables, chairs and a large grill made for good reading and a little of the sun's warmth. The staff were professional and our room well maintained during our three night stay. Since our last visit, new tables and chairs had been added to the breakfast area and they now have a desk with internet access in the lobby and USA Today Newspapers for the guests. Thank you Frederick MainStay Suites! We will be back.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zanesgma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Md
2 reviews
Reviewed 26 May 2009

I recently stayed here for a conference and picked this hotel because it had it's own kitchette and the price was reasonable. While the room was very clean, I was told that I would get a non-smoking room and I could smell smoke as soon as I opened the door
to the room. It was especially bad in the bathroom. Perhaps when the hotel staff lists a room as non-smoking they mean that nobody has smoked in it for the last hour.

  • Stayed May 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sabra8487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beaver falls, pa
1 review
Reviewed 13 September 2008

Room was very small. Expedia screwed up my reservation and someone got stuck sleeping on the sleeper sofa. They said it was comfortable. But they lied. A man was in the lobby drinking beer. We used the hot tub and swimming pool to relax but that was a mistake. The next morning when our suits were dry they stunk. It didn't smell like chlorine more like a dirty diaper (very gross). Also, it was noisey throughout the night. We only stayed there because it was pet friendly but I would not stay again.

  • Liked — pet friendly
  • Disliked — noise, smelly pool, small room
  • Stayed September 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank benjidog04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
Reviewed 12 May 2008

Do not STAY HERE .... there is a drug addict woman with 3 kids and gerbils that roams the hallways telling everyone she sees that the maintenance man stole all her prescription meds, including her morphine. He was arrested, fired, and she is a NUSANCE. The daytime staff apologized on her behalf, why they haven't evicted her yet, I have no clue. Many power plant people stay here (it's full) and EVERYONE complains about this drug addict. The evening and overnight staff are young, always on their cell phones and hanging out with other kids in the office. You don't get wake up calls, so don't even bother scheduling them. The 3rd shift guy is always sleeping at 5:45, ALWAYS a problem when we check out and use different credit cards to charge room too. Call the main number and it doesn't even RING. I am calling corporate to COMPLAIN TODAY, and see if our company will get a better rate at a better hotel. This is a DUMP. The resident drug addict is so annoying, you can't even get a cup of coffee without her hanging on you, asking questions thru her slurred speech while her eyes roll back in her head. One day she was at the entrance crying because she was in WITH DRAWALS. CAN YOU BELIEVE THIS ???????????? God help this place. We are OUTTA HERE. Please, folks, don't stay here..... great location, but not worth it at all.

Stayed May 2008
Helpful?
Thank GypsyLyfeGina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about MainStay Suites

Property: MainStay Suites
Address: 7310 Executive Way, Frederick, MD 21704-8353
Phone Number:
Region: United States > Maryland > Frederick
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 22 Hotels in Frederick
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Mainstay Hotel Frederick
Mainstay Suites Frederick
Mainstay Frederick

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