I am very sad to write this review especially when I read the very positive reviews on this site. None reflect my experience.
The staff are without exception, lovely. The restaurant is superb. The place is clean and well kept. It looks like everything you would expect on the website.
The first downside is the internet. Les Rotes is an area of Denia notorious for poor internet performance. Not the Hotel's fault but do expect issues. However my laptop constantly showed a site security issue message when trying to connect to the hotel's website and in the end would not connect at all. In the end neither would my ipad. Both machines connect happily all over the world and in spite of what the hotel said blaming my machines, they are wrong. I had no issues at another hotel. Accessing the Hotel site is a difficult obscure and frustrating process. If internet is important to you, do not stay at this hotel.
But worse was to come. My first room had a connecting door, the noise from the room next door was so bad, I asked to move. I could hear every word of the phone conversation next door and the TV being on far into the night as well as some loud snoring that kept me awake. The hotel did respond to this and moved me. I asked for a quiet room. At first it seemed Ok. The Hotel was light on guests, but then some guests arrived. They were not especially noisy in their own right, but it revealed the Hotels worst feature. It has very little acoustic insulation, the walls might as well not be there and you might as well be staying in an open plan dormitory. You will hear, gentle or rumbustious snoring, you will hear bodily functions from the neighbours bathroom, you will hear phone conversations, you will hear general conversation, you will hear electrical appliances being plugged in, and you will hear people all around you having sex. I could hear that going on above me and to either side. You will hear TVs not just next door but from rooms further away. You will hear the clattering of footsteps above and outside in the corridors. I could even hear people carousing until 4.00 am in the bar downstairs. Furthermore, when toilets flushed upstairs it sounded like my bathroom had flooded. It had not of course, but you will hear every type of plumbing in this hotel from showers to running water. It was quite the noisiest hotel I have stayed in for some time.
I am not an especially light sleeper but this is not a Hotel I could even get to sleep in without being woken constantly, until everyone else had gone to sleep.
The Hotel did respond well to my checking out early and refunded me my money. That shows the staff are decent people.
Would I recommend this Hotel? Absolutely not. I am surprised it has so many positive reviews too.
- Official Description (provided by the hotel):
- Les Rotes Hotel is located between the natural park of "Montgo" and the marine reserve of “Cabo San Antonio", a quiet place to relax in nature, few meters from the sea.Just a short walk away is the "Punta Negra," a creek of crystal clear water of a large marine wealth. Alongside this there is a natural creek that runs along the sea promenade of the "Torre del Gerro" (watch tower dating back to Arabic) to the center of Denia. It is 5 km to relax to enjoy a privileged landscape and unique views. ... more less
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- Also Known As:
- Mr Les Rotes Denia