After reading a really bad review from Wunderlust Chester we were really scared about the unit that we had booked through our RCI timeshare exchange. I will agree that it was very hard to communicate with them and tough to find the office, but once we finally reached our unit We were pleasantly suprised. The unit was spotlessly clean with a beautiful marble bathroom. We were very pleased. For our first European Trip we were very pleased with El Retiro. Beware, on the RCI reciept it says that it is in Alicante Spain, it is actually in Denia Spain which is over 100 km from Alicante - that was a bit longer and more expensive taxi ride than we were expecting.