We have just returned from Icmeler,.. it's a long story, so I will spare you the boring details... in short, we were moved here last min.. literally 12 hours before we flew.
When we arrived the driver didn't know where olyum garden hotel was, forunately I'd google mapped it prior to leaving home and we eventually made ourselves understood and found the hotel.
They weren't expecting us. Someone then went and brought a lady to the reception, who I later discovered was Rose, ( wearing a Mr Grumpy T.shirt, little did we realise this was some kind of anti metaphor).. and basically it went downhill from there.. .. she really didn't care that we had been travelling all night, with 2 very tired teenagers, and that we were meant to be in an all inclusive hotel.. " not my problem" was her reply... . which is odd seeing as she had been paid by our holiday provider for all inclusive.. still, we didn't let this spoil our holiday, we simply spent all our money elsewhere... and. on the last day, about 2mins before we checked out, I discovered I'd had ten pound taken from my purse, which was locked in the safe ALL week.. I didn't even bother to tell her.. When we checked out she was dealing with a new check in and she grabbed my air con remotes from me and simply carried on talking to the new check in.. she didn't even look at us..with regard to the stolen money.. I always make a rule of keeping £50 sterling emergency money in my purse, for the last day, the airport or whatever, and I had checked it 2 days before we left. On the last day, we were all having breaksfast together
( which we never had done all week, and I suspect this was when it was taken)
Nico and jimmi at the bar are great, they made us so welcome. No one else did..
We were made to feel like an inconvenience... and I often found Rose scowling at the staff, and my 2 girls said she made them feel very uncomfotable when she was around, they even said she was talking about them as they lay by the pool.
If I had booked this hotel, and Rose wasn't there I reckon it's an OK hotel..
We never had our bedding changed, our girls never had loo paper ( i bought some for them) and we had clean towels once ( after I'd dumped all our dirty ones in the shower)
The maid works very very hard and always has a smile...
There is always a selection of family members arriving and sitting up in the shaded area by the pool.. one day an eldery lady ( turkish) vomitted several times by the entrance to the hotel ewwwww.. and the dog drank from the pool ewwwww...
I know lots of people will disagree with me,.. but I'm simply telling you what happened to us.. would I stay here again.. not even if THEY paid me.. I'm back in Icmeler next month, and I have been to the hotel and checked our bookings ( I used a provider I'd never used before for a last min deal.. never again) and they were great...
i must also say that our hol provider did try to move us to another hotel, but they only had room for 3 nights.. then a gap and then 1 night.. the manager there couldn't do enough for us, he rang several hotels to try and help us, he offered us drinks and food ( he could see we were upset ) and he was fantastic... and we weren't even in his hotel!!!
Icmlere is a lovely place, we love it, we love the people, we have many friends there..
Oh before I forget, we had 2 attic rooms.. which wasn't a problem for us as we are all 5ft nowt.. my hubby is 5ft 7in and constantly smacked his head off the ceilings, having said that, there we guest staying in the basement rooms.. they are below ground level and have a glass door covering the area which would be a balcony.. very odd.. so our attic rooms seemed roomy incomparison......
Sorry to be so negative.. but it's all true.....
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- Also Known As:
- Oylum Garden Icmeler