Stayed here a few weeks ago with my fiancé when we arrived we weren't greeted and just went to the reception were an old man just stood and looked at us, we had to explain we were staying at these apartments and he finally sorted out our stuff and gave us the room key. When we got in to the room it was spotless and very tidy although the door was wide open which I didn't like, anyone could of gone into our room. We arrived in the early hours of the morning so all we wanted to do was to go to sleep but we were given no bed sheets and had to result in using our beach towels as we had already complained of having no toilet roll which took the man 30minutes to get us. When we complained about anything we didn't have they would come up to our room and look inside to see if we were lying which I found quite rude. The man said they were no bed sheets for us and we would have to ask the maids in the morning, they have us a bed sheet in the end but further to the second week of our stay all we had was a runner for the bottom of the bed to cover us which was impossible. Also we was often given no towels which I complained about and the lady on reception said she would send some up which didn't happen and the next day still no towels so I complained again and she said they are coming up only that she sent them to the wrong room!! Another down side to the hotel is that the pool can be used by anyone and with it being annoying enough with people putting their towels on sun lounges it was even more irritating when it was being done by people that werent even staying at the hotel. The maids were lovely and always let on to you and so was the woman behind reception helping us with our transfers. The bar next door friends, all the lads are lovely! They made our holiday and the bar makes up for the hotel! They were always having a laugh with you and helping you out whenever you needed it. Overall this hotel was nice from the outside but could do with some updating inside and a bit more common sense is needed. The location is great just a walk down the canal and your at the beach and it is in the centre of everything.
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