Having spent a great 2 weeks in June this year 2011 our party of 4 decided to return for an 11 night holiday on 14th Oct, i feel a little sad that i have had to put a negative review about this hotel as i did write a very good review in June about the same hotel.
The main points of complaints are the resteraunt service was very poor on a number of occasions we had to clear a table to sit down for our evening meal we then had to choose which chicken stew/chicken hotpot/chicken chinese style/ beef stew/beef caserole after the 4th night we turned to the soup and salad menue, it seemed the best option as the hot meals never seemed to change, after our meal we decided to spend most of the time in the main hotel lounge unfortunatly trying to get a table and 4 chairs was just as bad as trying to get a table for your evening meal. One other dissapointment was the generator used by the hotel which was directly below our bedroom this was a nightmare no A/C and the noise which was horrendous, it was used from 06.30am for a number of days and the fact that the local electric board had previously agreed with the hotel to undertake pre arranged repaires was a bitter pill to swallow they should have given us the opportunity to move rooms unfortunatley this fell on deaf hears when asked to be moved, however i did note that there was a German card tournement in progress at the Hotel this may or may not explain some of the points raised. We will not consider returning again in Oct to this hotel as we feel that the standard dropped considerably from the June stay. In my oppinion it would appear that the staff work so hard throughout the season that come near end of the season they just want to rest and recharge the battery for next year unfortunatly when you are the client and you pay that bit more for a 4/5star Hotel you should get the same service from start of the season untill the last day of the season.
- Official Description (provided by the hotel):
- The five star Hotel Aqua is nicely situated on the South Western tip of Turkey, where the Mediterranean and Aegean seas meet. Hotel Aqua is located only 7 kilometers from Marmaris City Center and 110 kilometers from Dalaman Airport. This unbeatable beachfront location provides proximity to shopping, night life, restaurant and bars as well as fantastic excursions which Icmeler generously offers. Comfortable rooms, exquisite culinary experiences, luxurious Spa and Wellness centre, combined with spectacular views and unparalleled service, will guarantee a perfect stay and unforgettable memories. ... more less
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- Also Known As:
- Aqua Hotel Icmeler Turkey