We visited then Aqua two years ago and found it so perfect in every way that we just had to return. Had a good holiday, but hotel has definitely gone down a bit from last visit. e.g. Towels on sunbeds at 6.30am and just left with no-one attending to them even tho' there is an notice telling people not to do this. Consequently after breakfast when guests go down to the pool, no beds are available as all have towels on! The management now lets other people use their sun beds on the beach and hire them out - again, few are left for their own guests after breakfast.Dining room staff excellent but don't seem to have time to turn around - some things missing from tables, children running riot at meal times, with no-one checking them. People coming in to dinner in hats shorts and flip flops - even tho' again the notice outside tells them no to do this.No-one around to advise them to change. The 24 hour bar is not necessary - most people have had enough by midnight and some guests complained to us that they there were told not to make a noise - only talking - on account of people being in bed. Above the lounge is a large glass roof with no rooms there so they thought that the management just didn't want them to drink too much....wet seats in the bar/lounge in the evening when we came down to have a pre dinner drink, so our clothes got wet. We spoke to other people who had been before and they too noticed the difference. It appears they now take more other nationalities and some people from these other countries are spoiling it for the majority by their ill manners. There was even a little girl of around 7 years running naked in the lounge and dining room on a regular basis. These things did not happen two years ago. We were there in June and it was very hot - the heat on the landings and lounge were unbearable with no air conditioning. Guests were complaining at reception but nothing was done, also in the lifts, hot air was blowing in!
The staff there are all more than good! However, there is a limit what they can do and this was apparent on a few occasions. The owners advertise a 5 star hotel, with 5 star prices, so they must provide 5 star facilities!.
- Official Description (provided by the hotel):
- The five star Hotel Aqua is nicely situated on the South Western tip of Turkey, where the Mediterranean and Aegean seas meet. Hotel Aqua is located only 7 kilometers from Marmaris City Center and 110 kilometers from Dalaman Airport. This unbeatable beachfront location provides proximity to shopping, night life, restaurant and bars as well as fantastic excursions which Icmeler generously offers. Comfortable rooms, exquisite culinary experiences, luxurious Spa and Wellness centre, combined with spectacular views and unparalleled service, will guarantee a perfect stay and unforgettable memories. ... more less
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- Also Known As:
- Aqua Hotel Icmeler Turkey