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Hotel Aqua
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Reviews (2,503)
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Reviewed 9 November 2013

We stayed from 21st Oct to 31st it was our first time in Turkey and the Aqua Hotel. Lovely staff lovely food , cakes to die for . I have never done all inclusive before but will always from now on. By my third day I felt I couldn't eat any more ! I miss the lovely lady cooking the omelettes with her lovely friendly smile and the pleasant waiters who looked after us very well. I would of liked to of seen more fish and shell fish . Our 13 year old daughter ate very well and didn't moan once about food .

Our room was spotless , we did move to a suite after 4 days purely by chance as the hotel was emptying we asked if a suite was free . We asked for top floor and got top floor for both rooms. The view was amazing.

We had a Turkish bath in the health spa with a massage and treatment the day we arrived which was wonderful. Staff were great and we started our holiday totally relaxed. We visited the gym every day so my 13 year old could do her conditioning as she is a gymnast and dancer . We used the indoor pool afterwards because the outside one is too cold . We did go outside twice and I have never been in such cold water but it wasn't a problem.

I felt secure and appreciated and we had a fantastic time. The weather was good with only one hazy day. The beach was lovely and the chap on the beach gave our daughter a LILO every day and was most pleasant and often chatted. The scenery is outstanding and the water clear and the boat taxis and trips are reasonable. Highly recommend .

We are planning to return next year in Oct again.

Wireless was brilliant our daughter face timed and face booked the whole time . Our other daughter who was in England joined us for dinner in the A la carte restaurant via face time and joined in our conversation with our waiter . We chose the Turkish menu which was really good and so many dishes served.

The entertainment is most definitely the weakest area although the Greek guy was brilliant and I enjoyed the national dancing . I also think the lights should be dimmed for the entertainment for a better atmosphere.

We were able to join in the 90th year celebrations with the staff which was pleasant with champagne and cake .

On the whole we had a great time in a great hotel and we will return next October

Joanne , Ian and Maisie

  • Stayed: October 2013, travelled with family
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1  Thank joannecox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaManager, Manager at Hotel Aqua, responded to this reviewResponded 12 November 2013

Dear Reviewer, Many thanks for your positive feedback following your recent stay at Hotel Aqua .We are always delighted to hear our guests have enjoyed their stay and our staff have helped to meet their needs. Thank you for staying with us and we hope to see you in October 2014. Kind Regards Hotel Management

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Reviewed 9 November 2013

I have just returned from a holiday to the Hotel Aqua, with my sister, where I celebrated a special birthday (75th). We chose the Seafood Restaurant for the actual celebration, where we had a memorable meal, complete with birthday cake and singing waiters. Cheesy I know, but great fun!

The Hotel Aqua fully lived up to its write up on Trip Advisor. One slight disappointment was the young entertainment team who lacked professionalism; I put this down to their age. However, there was one act that stood out for me and the rest of the audience, judging by their applause. The act was Manoulis - a singer/comedian, who sometimes appeared with his wife. They travelled over from Rhodes and were outstanding. This man is the Greek 'Michael McIntyre' and should be booked for 2014 now!.

This hotel is made by the staff, from the welcome on arrival by Tolga Sahiner, to the waiters in the restaurant and the Snack Bar.

My sister and I are really looking forward to returning in 2014!

Room Tip: A room on a higher level floor gives great views
  • Stayed: October 2013, travelled with family
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Thank Jackie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaManager, Manager at Hotel Aqua, responded to this reviewResponded 12 November 2013

Dear Reviewer, Thank you for your positive review. We are pleased to hear you had a nice stay with us. We pride ourselves on our high quality standards of accommodation and efficient guest service and especially thank you for bringing the matter to our attention.We hope to see you again in the future. Kind regards, Hotel Management.

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Reviewed 8 November 2013

Just visited the Hotel Aqua for our 3rd visit normally we visit in May or June but went for 2 weeks from the 7th oct and it had improved again gone were the carpets in the bedroom replaced with wood flooring, also the baths replaced with walk in showers. All the waiters are fantastic and book a meal at the fish restaurant. The massage at the health spar was very relaxing, the only down side was the animation team it's not a good reflection on the hotel when the sit arguing in the public pool bar area in front of customers, take the huff with customers when challenged and also pointing a loaded air rifle at customers when told not to. This was reported to the reception team by more than on customer. Apart from that a fantastic hotel with fantastic staff.

Phil & Susan Newcastle

  • Stayed: October 2013, travelled as a couple
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1  Thank Phil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaManager, Manager at Hotel Aqua, responded to this reviewResponded 12 November 2013

Dear Reviewer
Thank you for your comments following your recent stay at the Hotel Aqua. We appreciate the time you have taken to share your experiences on this site. We are glad to read that you enjoyed your time with your family on your recent stay here and happy with all changes have been made in Guest rooms. Especially thank you for bringing the matter to our attention, we sincerely apologize for any inconvenience we have caused you.
We hope you visit us again soon. Kind regards, Hotel Management

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Reviewed 8 November 2013

We stayed at the Aqua at the end of September/ early October. Overall the hotel was good but I have 2 areas where they let themselves down:
1. The choice of main course in the main restaurant in the evening was very repetitive and not what I would class as 5 star standard. Why not have cooking stations with some fresh fish / meats?.
2. The day and evening entertainment was the worst we have had the misfortune to experience. They had no idea on how to engage their customers or how to organise an evening show. Good job that the hotel was All-Inclusive as I am sure it would have been empty but for the"free" drinks.

Room Tip: High floor for views of the bay
  • Stayed: September 2013, travelled as a couple
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1  Thank ToonTraveller9003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaManager, Manager at Hotel Aqua, responded to this reviewResponded 12 November 2013

Dear reviewer,
Thank you for your feedback that you have taken the time to describe your impressions. we are sorry that our food and entertainment services have not matched with your expectations.We at Hotel Aqua appreciate the unique opportunity to see ourselves through the eyes of our guests and are eager to gather ideas on what we can do better.We value your opinions, and would like to address your concerns . We hope to have the pleasure of serving you again in the future. Kind Regards Hotel Management

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Reviewed 8 November 2013

You do wonder about reading reviews which are all outstanding.This hotel certainly deserves them.Many guests are repeat visitors and after our visit in Oct we would join them.Great location,excellent rooms,food,facilities and service.Really hope to go again.Lots to do in the area but equally great for a total chill out.

  • Stayed: October 2013, travelled as a couple
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Thank Jacquie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaManager, Manager at Hotel Aqua, responded to this reviewResponded 11 November 2013

Dear Reviewer
Thank you for your comments following your recent stay at the Hotel Aqua. We appreciate the time you have taken to share your experiences on this site.
We strive to provide our guests with memorable experiences in the hope that they will return time and time again. We are very happy to read this and look forward to welcoming you back.Kind Regards
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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