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“Relaxing”
Review of Hotel Aqua

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Hotel Aqua
Ranked #1 of 78 Hotels in Icmeler
Certificate of Excellence
Bristol, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Relaxing”
Reviewed 26 August 2014

Good food. Good views staff excellent can't wait to go back would recommend to anyone.beach safe good water sports plenty of shops in walking distance. The greenhouse is well worth a visit . Good bars all in walking distance no need to go far you have everything you need in the resort .

Room Tip: Left hand side looks at hillside right hand side buildings
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank sean k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaManager, Manager at Hotel Aqua, responded to this review, 3 September 2014
Dear Reviewer,
Many thanks for your comments, we always appreciate feedback from our guests. We are delighted that you enjoyed your stay here and found our services tastefully appointed. Thank you for staying with us, we are looking forward to welcome you back to Hotel Aqua.
Kind Regards
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,213 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (645)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Aberdeenshire, United Kingdom
Level Contributor
3 reviews
Reviewed 26 August 2014

Just returned from Hotel Aqua after two weeks holidays.

As expected wife and I had a great time.

However please note the following comments.

1 Reception counter badly needs upgrade.
2 Wife asked at reception bar for some milk for her tea and was told that the bar had no milk. 5 star!!
3 I asked for a cup of milky coffee at the pool bar and was served with one and no saucer. 5 star!!

I might be picky but not what is expected in a 5 star hotel, or any good hotel come to that.
Generally fairly minor but worth a mention.

On the plus side the entertainment was much better than last year.
Staff usual helpful selves.
We'll be back.

Regards

John Freeland

Room Tip: Rooms South Side are best
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  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaManager, Manager at Hotel Aqua, responded to this review, 3 September 2014
Dear Reviewer,
Thank you for your comments and for bringing the matters to our attention. We take all guest feedback very seriously and value all opinions expressed. We would like to thank you again for taking the time to write your review.
We are looking forward to welcome you back to Hotel Aqua.
Kind Regards
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
livingston, scotland
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 25 August 2014

We have just returned from the aqua yesterday I will try and give you the good and bad , this is supposed to be 5 star ? I would say a 4 star, anyway. we arrived at 1:20 am , we didn't get any of what the other reviews said (cold drink, something to eat , cool towels) but to be honest that didn't bother us as we were tired and just wanted to sleep , reception staff were pleasant enough, our room was lovely great big walk in shower , we had room 457 which was a side sea view and a view of the pool, breakfast is the usual eggs, pancakes , for the brits no sausage or baconbut plenty to fill you up, lunches were usual salad and some hot dishes again all nice, our 1st night dinner I think was just a blip the only hot choice was boiled chicken!! and roast beef that was chewie , we ended up with a baked potato and cheese but the rest of the week was fine , the staff in the testurant cannot do enough for you , Hassan, taner, and asim(buddy holly) they all had their own sections and when they seen you coming made you welcome and got you your table only thing beware (we are from Scotland) when they hear your Scottish accent all you get is awrite jimmy!! it can get a bit ott but they are just being friendly, NOW the sunbed situation is AWFUL they do have a policy but DO NOT stick to it , unless you want to get up at stupid oclock (some people we saw putting towels down at 1:30 am ) then you will not get a bed at the pool side as some reviews have said they should expand the pool area and get rid of some of the ornamental pools, we couldn't be bothered racing for a bed , my husband got up one morning at 6am and all around the pool had been taken and I have to say they were BRITISH . so we just went to the beach which is right across from the hotel , we complained to rachael our rep and i know she spoke with the management about the beds but as far as they are concerned there is enough beds ( yes if you want to sit under trees all day) so looks like they wont be doing anything about it anytime soon,entertainment was awful except for the drifters tribute act, if you get a chance go to the talk of the town trip in marmaris FANTASTIC show they change the show every Saturday so if you are there for two weeks its not the same show , overall the hotel is beautiful, staff fab and rooms lovely and clean but they realy need to listen to folks opinions but I think it falls on deaf ears, folk at hotel were saying the new seastar hotel newly opened looks fab and looks like it might just know aqua off their top spot ...

Room Tip: be prepared not to get a sunbed unless you get up at stupid oclock
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  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
5 Thank slavetohousework
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaManager, Manager at Hotel Aqua, responded to this review, 3 September 2014
Dear Reviewer,
Thank you for your comments. We are pleased that you are happy with room, cleanliness and breakfast. On the other hand we are sorry that our some services have not matched with your expectations. We hope to see you in the near future.
Kind Regards
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Shields, UK
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 August 2014

I have to say that this was our second visit and we enjoyed it just as much as last year. Check in was fast and efficient we were given iced towels and cold drinks and offered food if we were hungry. The room was as lovely as last year with a fabulous view. The hotel and grounds are kept immaculate and nothing is too much trouble for any of the staff. I thought that the animation team this year were much better than last and I would like to thank Spike for making our holiday. The only problems we encountered this year was people getting up at five o'clock in the morning to reserve sun beds and this was usually for large parties of nine, ten people. I understand when you go holiday you want to be together but you should be more considerate for other people as half of those beds taken didn't get used till the afternoon or not at all. I think the hotel needs to enforce its rules about the sun beds. Our other problem was housekeeping, the rooms are cleaned to a very high standard but sometimes when you we were returning from the pool at five o'clock the room was still not done. Apart from these two small problems we had a great time and we are already looking to book for next year.

  • Stayed August 2014, travelled with family
    • Rooms
    • Service
Helpful?
1 Thank FamilyofThree63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaManager, Manager at Hotel Aqua, responded to this review, 2 September 2014
Dear reviewer,
Many thanks for your comments, we always appreciate feedback from our guests. We are pleased that your comments overall are positive with our standards of guest service and accommodation.We at Hotel Aqua appreciate the unique opportunity to see ourselves through the eyes of our guests and are eager to gather ideas on what we can do beter. We are looking forward to welcome you back to Hotel Aqua.
Kind Regards
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 August 2014

We stayed here last year for 10 days, thoroughly enjoyed it, everyone was so nice, could not fault anything, I did reccomend this hotel last year to a friend, they have decided to book again for next year, we met people who were there last year aswell and have returned, the hotel overall is lovely, all staff work very hard, loved Asim who works in the restaraunt, he was our waiter last year as well, he totally looked after us, there was also Senol on the snack bar, will definitely return to The Aqua

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Catherine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaManager, Manager at Hotel Aqua, responded to this review, 2 September 2014
Dear reviewer,
Thank you for your kind comments about your 2013 stay at Hotel Aqua. We are always delighted to hear our guests have enjoyed their stay and our staff have helped to meet their needs.We look forward to welcoming you again in the near future.
Kind Regards
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hornchurch, United Kingdom
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 23 August 2014 via mobile

I am currently sitting around the pool at the Hotel Aqua in Icmeler.
If you are considering booking this hotel you shouldn't delay. The food is fantastic and the staff are very good. The most outstanding thing about the hotel is the animation team the Turkish boys that arrange this are fantastic. There are occasional pool activities which are great fun. I wouldn't normally think this but everyone who isn't taking part still enjoys watching the fun.
The photographs in the brochures do not do the hotel justice.
There could be a little more space for additional sunbeds which could be achieved if they were to create a wooden decking area over the ornamental pools. The ornamental pools seem such a waste with some slight alteration we could swim in them too.
The hotel is spotlessly clean the gardens are lovely with pomegranate and bananas growing amongst the topiary. Date palms and many parasols.
The air conditioning is also very good and is a welcome change from the heat.
On the latter part of the holiday now and I must add some comments about the entertainment.
Some of the singers are really not good at all and night before we left the hotel the horror show had been built up to be spectacular!!
We sat a watched the mini disco so we could get a seat at the front. The DJ started to play there were lazers, foams & smoke.
They gave masks for the children to wear we thought wow finally a show........
Then we understood why it was called a horror show.
A coffin was carried onto the dance floor and a girl came out that was an absolutely awful singer really really dreadful....,,
We wondered how it could get worse and then two nearly naked girls cavorted on podiums while children were still running around. It was really inappropriate for a family hotel. Many of the guests walked out.
The DJ who played the music was very self indulgent often playing banging house.....
Now we know why that nights show was called a horror show it was horrible!!!


Stayed August 2014
Helpful?
2 Thank Roni O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaManager, Manager at Hotel Aqua, responded to this review, 2 September 2014
Dear reviewer,
Thank you for your kind comments and for bringing the matters to our attention. We are glad to read that you were happy with staff, food, pool activities and garden.Thank you for staying with us and we hope to see you in the near future.
Kind Regards
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kettering, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 23 August 2014

we stayed in a party of four for seven days in early August. This was our second visit to this nice hotel. Everything is safe, clean and tidy. The staff are fantastic and Icmeler is beautiful. We had no problem obtaining sunbeds for four adults but we usually went down to the pool about 0845 after breakfast. We occasionally had to move a few beds around but this did not cause a problem. If I had to moan I would moan about the male members of the animation team who's idea of entertainment appeared to be to entertain themselves. But on reading other peoples reviews I appear to be in the minority in this regard. Nevertheless, I would return to the Aqua in a heartbeat and would highly praise it. We had a great holiday.

Room Tip: room 365 had a great view
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank russ1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaManager, Manager at Hotel Aqua, responded to this review, 2 September 2014
Dear reviewer,
Thank you for taking the time to write your review here and for your very kind comments.We pride ourselves on our high quality standards of accommodation and efficient guest service. We are looking forward to welcome you back to Hotel Aqua.
Kind Regards
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Aqua

Property: Hotel Aqua
Address: Icmeler Mahallesi, Cumhuriyet Caddesi Sahil Sokak No: 27, Icmeler 48720, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Icmeler
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Icmeler
#1 On the Beach Hotel in Icmeler
#1 Romantic Hotel in Icmeler
#1 Luxury Hotel in Icmeler
#2 Family Hotel in Icmeler
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Aqua 5*
Number of rooms: 240
Official Description (provided by the hotel):
The five star Hotel Aqua is nicely situated on the South Western tip of Turkey, where the Mediterranean and Aegean seas meet. Hotel Aqua is located only 7 kilometers from Marmaris City Center and 110 kilometers from Dalaman Airport. This unbeatable beachfront location provides proximity to shopping, night life, restaurant and bars as well as fantastic excursions which Icmeler generously offers. Comfortable rooms, exquisite culinary experiences, luxurious Spa and Wellness centre, combined with spectacular views and unparalleled service, will guarantee a perfect stay and unforgettable memories. ... more   less 
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Also Known As:
Aqua Hotel Icmeler Turkey

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