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“Couple of complaints but Enjoyed Overall”

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Labranda Mares Marmaris
Ranked #26 of 78 Hotels in Icmeler
scotland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Couple of complaints but Enjoyed Overall”
Reviewed 24 July 2011

Beautifully situated, hotel, - took about 30-40 minutes to walk through to Icmeler. Food was really good - from freshly cooked pancakes/omelettes for breakfast to freshly cooked meat, filled turkish flatbreads to lovely salads. They were quick to replenish and the waiters all really friendly and helpful. Cutlery was highly sought after in main restaurant! Pizzeria and Turkish restaurants nice for lunch and you get served (no need to book at lunchtime), a la carte in the evening was quite nice too. Main pool was a bit deep for me, but OK for the rest of the family. You could usually find some free sunbeds around the pool during the day, but if you wanted a block together you would need to get up by about 7.30 - the chairs/tables around the pool bar are a good substitute if you can't find loungers. Internet access in the hotel lobby was great but often intermittent or unavailable. Cash - you can just take English 10's or 20's - all the shops/markets/watersports etc take either pounds or lira - when we paid in pounds we got change in pounds - money easily exchanged over there if required. There is a free safe in the room, you just programme in your pin code. When we arrived at 4.30am we were put into one of the 2 bedroom bungalows which was about the furthest away from the hotel - I'm not going to go into detail but it was absolutely disgusting!! We immediately phoned reception and said it was not acceptable and they said to come up at 12 noon and we would be moved (no argument). We were offered another 2 bedroom bungalow which was much nicer and had obviously been refurbished, not recently, but much better - so not all bungalows are of the same standard. Maid service in the bungalows was very minimal and the towels I think were only changed once without us asking for clean ones. A scam which we encountered the day before leaving - maid came into clean bungalow, chose a few items of clothing of mine which she fancied and hid them under the beds (2 items under bed in one bedroom and 1 item under each of the single beds in the other bedroom). I guess she thought as we would be in the middle of packing we wouldn't notice, however I was going to wear one of the items on the plane so went on a hunt and found the 4 items stashed away ready to pick up the next day once we had checked out!! I was not surprised when I didn't receive a reply to the mail I sent to the manager to make him aware of this, so be warned!! All in all a good holiday though.

Room Tip: Complain quickly if you get put in one of the horrible bungalow's and watch out for the thieving...
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  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank 13RT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,299 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (385)
Date | Rating
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English first
Southampton, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 July 2011

After initially being a bit apprehensive about booking a sunsaver deal (allocation on arrival) and seeing some of the other hotels that people were being allocated in, we were VERY pleased with where we were placed.

The hotel is just outside of Marmaris - in some brochures I think it's actually classed as Icmeler - so was quieter than expected. The room was amazing - very clean and a decent size, with lovely views over the Dolphin park.

The food was lovely - we couldn't get enough - good variety and plenty of it! Staff were extremely friendly and really made us welcome.

We've recommended it to all our friends/family and wouldn't hesitate returning to the hotel in the future.

Room Tip: Stay in the main building.
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  • Stayed May 2011, travelled as a couple
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Helpful?
1 Thank vikkineal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 July 2011

Initially when we arrived we were located in the family 2 bed rooms (booked through Thomas Cook) however the rooms were really smelly and not up to scratch. After some serious persuasion with reception we were mioved to the main building in the hoel which was fine.

The food was very good with plenty of choice for everyone. Really good every day.....

The pool area you struggled to get a sun bed even at 9am, people reserved sunbeds really early on a morning.

The beach area, really lovely but again never any sunbeds available.

Entertainment was very low budget to say the least!!!

All in all had a good time, would recommend the hotel and probably would return.

Room Tip: Would not recommend booking in the family rooms.
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  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank clare246rees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clitheroe, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 July 2011

My friend and I have just returned from a lovely week here. Great location, fantastic views,
lovely clean & airy room, amazing food choices, as in always so fresh. All staff friendly and helpful, especially the lads in the Sultan bar. Only one issue the whole holiday is there are signs near all sunbeds to say if you have not returned to your bed within 2 hours your things are removed by staff, did not see this happening. I would suggest YOU do this as people reserve beds around the pool and also on the pontoon (best place to be). Would recommend this hotel to anyone who wants a little bit of everything from a hotel / holiday.

Room Tip: book through Thomson Holidays
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  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank JAD2309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 17 July 2011

I visited in early July with my boyfriend.
Lovely hotel, Clean and friendly.
Plenty of food choices which was very nice. Service in all bars and restaurants was swift and welcoming.
Entertainment team were outstanding and always had time for everyone and making sure everyone was happy.
Would defiantly recommend this to couples and families alike.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ndon8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviewed 16 July 2011

room was lovely! Best shower ever had in hotelroom. Very clean. Was happy with service and all staff were friendly and helpful. Food was good would recommend going to camalik and pizzeria restaurant. Entertainment was great very amusing and always something to do.

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Claire F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
durham
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 12 July 2011

we had a fantastic holiday at the mares, upon arrival we were given 1 room in main hotel & 1 in the villa's, we immediately asked for both rooms 2 be 2gether. The staff were helpful & gave us two rooms in the main hotel. one of the rooms were very spacious with a lovely sea view, the other nots so good, but that didnt bother us as we dont spend much time in the room. the bar & restaurant staff were very friendly & helpful, we found giving a small tip guaranteed us a table every evening on the terrace and quick service at the bar, the staff at the sultan bar were lovely which is where we spent most nights, the entertainment was a bit repetitive to say the least, only 2 acts alternating each night. The food was fantastic with plenty of choice. some days it was difficult 2 get sunbeds by the pool, found out that you had 2 have towels out before 8 am. The entertainment staff were very friendly & helpful, they encouraged us 2 join in the activities, we found Izo very funny & was the best entertainer at the hotel although we could not fault the others, this hotel is in a fantastic location with stunning grounds & views, for me the only thing that lets this hotel down was the bedrooms, they are in desperate need of a re- vamp , all in all had a great holiday!

Room Tip: main building with a sea view were the best rooms
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank janetphillips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Labranda Mares Marmaris

Property: Labranda Mares Marmaris
Address: Icmeler Mah. Ataturk Cad. No: 64, Icmeler 48700, Turkey (Formerly Grand Yazıcı Club Marmaris Palace)
Phone Number:
Region: Turkey > Turkish Aegean Coast > Mugla Province > Icmeler
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Icmeler
#10 Spa Hotel in Icmeler
#11 Luxury Hotel in Icmeler
#32 Family Hotel in Icmeler
Price Range (Based on Average Rates): £
Hotel Class:5 star — Labranda Mares Marmaris 5*
Number of rooms: 440
Official Description (provided by the hotel):
Previously known as Grand Yazici Mares, this 440-room, all-inclusive resort is ideally located on the beach within the pine woods of Içmeler, Pamucak and in close proximity to Marmaris center. With a wide range of recreational facilities including, 4 swimming pools, a tennis club, kids activities, and water sports, LABRANDA Mares Marmaris is an ideal resort for families and couples alike. ... more   less 
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Also Known As:
Mares Hotel Marmaris

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