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LABRANDA Mares Marmaris
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Reviews (2,061)
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Reviewed 23 June 2012

just arrived back after 10 day holiday at this hotel.hotel in good location just outside marmaris and only about 20min walk to icmeler along the coastal prom.hotel itself was nice and comfy though rooms and corridors in need of major refurbishment.we were allocated a large room with plenty of space to move about.the biggest downside were the russians, very rude and they do not know the meaning of queuing always barging their way to the front and the food and drink they wasted was scandalous, even the waiters looked totally disgusted at what they had to throw in the bin.like the majority of all inclusive, the food was good though repetative by the end of the holiday

  • Stayed: June 2012, travelled with family
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6  Thank Carol L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2012

We went at the end of may for a week. overall we had a fantatsic holiday and the position of the hotel is excellent. About an hour walk to Marmaris centre (or 15 minutes and 2.5 lira using the many local dolmesh - great fun). Going the other way it was about 45 minute walk to Icmeler. As you will have read the the Mares is not 5 star. We booked 2 separate rooms as our son and his friend came too. Initially we were offered a family suite which we were shown.This was a little tired and so without any fuss we were given 2 separate rooms. These were clean and tidy and spacious but just showing signs of needing to be renovated. Thats not to say scruffy but just needs updating. My wife chatted away to the cleaners who were great and made an effort to make the room look pretty with flowers petals over the bed. Not having been on an all inclusive before we were a little over whelmed by the volume of people eating in the main hotel and the Russians, of which there are many are very rude.....ze germans are positively friendly as a comparison! Thats said there is a great restaurant right by the beach for snacks which I think not many people realised was part of the hotel as well a pizzeria so you could eat away from the masses if you wanted. You could also book certain restauarant which were a la carte at no cost. These were very good. You can have a pool day or go to an exclusive jetty which was quiet or get a sunbed down by the beach........all were great.
To the beach/sea is literally a minute walk from the main hotel.
Facilities were good and there are a few shops within the hotel which offer a reasonably priced range of goods. Plenty of bars and the free drinks were okay and we never had to wait to be served.
Overall we had a great holiday and as long as you dont expect the Waldorf or Ritz this is a good safe bet. Make sure you explore the hotel and see the ladies at the 'guest relations' to find out whats available. Make friends with the staff......they work hard and so when they get a friendly guest they really try hard.......
Boat trips, water sports, Dolphins are literally a few minutes away and loads to do. Marmaris was superb for shopping and restauarants and not expensive at all.
If you are a hotel dweller and dont move off sight.......there is better out there but maybe more expensive. If you like to spend time in the hotel but also get out and about its perfect. Be sure to say hello to Mehmet who was brilliant in the morning when having breakfast and always had a smile for you.

  • Stayed: June 2012, travelled with family
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4  Thank phil m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2012

We stayed here All inclusive for 2 weeks into mid June and wouldn't go there again - more 3* throughout. Aircon in the 'bungalow' allocated was atrocious - sewer smells if turned on, so beware. Sick on the walkways, too. Tired by the transfer which took OVER 3 HOURS [ transfers4u] we stayed in it one night and were moved the next day to an older better block with better beds + good balcony although not too keen on cat poo on the landings/ linkway. Better than rats though!. Sea swimming OK, but pool crowded and noisy. Food was definitely 3* but plentiful + good range of salads. Our biggest gripe was the numbers of uncontrolled children racing about in the restaurant in the evening- and also the heavy handedness of some parents, hitting etc. So much for 7-8pm for dining with children. Our solution was to book the fish restaurant [20 euro extra each] or pizzeria [no charge]. Dolphins seemed cared for and many children with disabilities were, we think, there for the therapy. These were not the rowdy ones, incidentally. Only a few UK clients when we were there. You need to realise this is a BIG complex.with great potential if organised better. EG - one cook doing fried eggs and omelettes and queues of 30+; No separate dining area for couples ie no kids

Room Tip: If you are there to relax go for old block away from main block and bungalows. Brush up your Eastern Block languages. If you want peaceful dinner - go Italian or pay extra for the fish restaurant - can't recommend the turkish one it was a travesty and we know our Turkish restaurants!!
  • Stayed: June 2012, travelled as a couple
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4  Thank olduns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2012

firstly i will start by saying it looks like a 5 star but the service is more like a 2 star! there was 5 of us and on the first night we were put in a family room with no air con and we had paid for 2 rooms. we got there early hours of the morning and was extremely tired so for me this was an issue, especially as i'm pregnant. the next day after little sleep i was exhausted and we did get upgraded rooms after a lot of trying. not a great start to our 5 day holiday.

the food is average, nothing special tbh. you have to pay for ice cream and cakes as they are extra. you also have to put a deposit of 20tl for a beach towel you borrow.

as check out is at 12, i tried to get a late checkout the second day i got there as our flight didn't leave till early hours of the morning and our transfer was picking us up at 10.30pm, so between 12 and 22.30 we had no room/shower or anywhere to rest. they asked us to come to reception on the day to receive a late check out, which i did and they said they had nothing. i don't get how you can accommodate more guest when the ones that are already here are not satisfied. the reason it was a big issue is I wasn't well and needed rest as i had a bit of an episode on the 3rd day there, due to lack of sleep and food i had a small seizure. if it was only me i wouldn't have been too bothered but because i was pregnant it was scary being in a different country. you can imagine how tired i was by the time i got home which was till 9am english time the next day. i needed a good rest before i got the flight home but i didn't which really got to me as i was already scared of something happening to baby. Late checkout was a necessity for me as i needed the rest but they didn't seem to understand this.
i got home drained and saw dr asap, baby was fine just needed a good rest and some decent food.

I feel like you should get what you paid for and we definatley didn't. Gutted to be honest expected a good girly holiday and came back never wanting to go turkey again!

  • Stayed: June 2012, travelled with friends
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5  Thank Sav1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2012

Firstly let me say that the hotel looks amazing on all the web sites, this is really not the case.

We arrived late afternoon, checked in and had our cases brought to us by a jolly chap.
The "villa/bungalow/apartment" was tired and dated, needs modernising. The air conditioning was adaquate. However all air con is switched off from the early hours of the morning until 4pm, so if you want to sleep in, be aware it gets like a suana.

The bathroom was tired, a tiny bin (broken), the sealant around the bath was mouldy.
The television in our room had missing buttons, and the remote did not work( much to our teenage childrens disgust)

The cleaning service was an absolute joke. We were left with no toilet roll for three days, despite a call to housekeeping. we were only given three towels (4 guests). some days the cleaner did even come. at all. On one occassion we returned to a blue plastic bin bag, dumped outside our door, with toilet roll, and bedding and a towel in .Our floor was not mopped once during our two week stay.And the bathroom was not touched, apart from emptying the bin.The bed was very uncomfortable, the pillow was like it was full of matted cotton wool balls.

The main restaurant in the hotel was light and attractive, boasting ouside dining over looking the sea. Buffet service, Find a table if you were lucky not to be run over by a russian.
Food looks fabulous in entrance, nice little entre dishes, salads etc, however, did not match on taste..
Queue up for hot food, russians push straight in front of you, Pile thier plates so high that you have to ruthless and forcefull.
Their is not enough staff to clear and re-lay the tables, so you can be sat at a dirty table for 5 mins before it was cleared and re laid.

The pools are clean but a dreadfull aroma from the drains .Far to many sunbeds , i like space.
The surface is very slippery, The drinks spilt on the floor, remained their all day, so a wasp infestation was upon us daily.The kids loved the slides in the top pool. Daily entertainment around the pool was awfull. The music was so loud, and the commentator was even louder.
i can only liken it to Butlins .You have to put a deposit down for the towels, which were old and tatty, and can only be changes twice a week.


The beach area was lovely, quite serene in comparison to the pool area, plentiful sunbeds and a lovely friendly bar man "Ferdi". Paved area , no sand.

Plus points, plentiful seating areas for drinks and coffee, over looking the sea. The sunsets are beautiful. The waiters at the Sultan bar were friendly and helpfull.

No ice creams for the children were included, despite being advertised on the website as all inclusive. Waffles and icecream were extra at the pool bar, with a funny attentative employee..

Despite tatty external paintwork, the garden areas were kept well maintained and are very pretty.

So to sum up, a very expensive holiday with great expectations of a 5*, to find meager 3* hotel and service. very disapointing , and will not recommend , and definately will not be returning.

We are regular travellers and have stayed in better 4* accomodation. Don't go there!!

Room Tip: Hotel rooms are far better than the villas.
  • Stayed: June 2012, travelled with family
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1  Thank Fiona G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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