Firstly I would like to say that the hotel in itself is a nice hotel, but really does need quite alot of improvements. The room we stayed in was very nice and kept clean, two other people from our party shared a room in another block and that was nice. There only complaint of the room was no drawers. The rooms are very spacious and are modernized.
So where are the improvements needed? In the actual hotel grounds, For example chairs ripped, shelf on lift dangerous because hanging off etc etc. These are all things that dont bother me but I can see how some people would be bothered and in a 4* you dont expect things like this.
Breakfast was absolutely disgraceful unless you like salad, boiled eggs and bread. There is some funny tasting cereal and that is it, a very poor show.
Lunch and dinner
The food was nice and had lovely salads, croquettes some hot dishes etc. It just got very boring after a few times as it is very repetitive but it was nice and i did enjoy the food just boring. We chose to eat out for breakfasts and had a few meals out to break it up. It is that cheap that you are able to.
Well the Russians are very rude and demanding to the staff, also very rude to the other guests. I never realised that people can be so rude until i met them. They are not very liked in the whole resort though and are actually refused to be served in certain restaurants and trips.
The resort is really nice but is a little quiet, if you want partying dont stay here.
Most of the staff were nice and helpful but on the last day reception were very rude to two people who we stayed with. They asked for help with suitcase as there was no lift in there block and reception very rudely said no. No explanation or anything.