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“Complaint”
Review of Marti La Perla

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Marti La Perla
Ranked #38 of 78 Hotels in Icmeler
Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Complaint”
Reviewed 17 July 2014

Dear Mr Erzenci,

We stayed in your hotel. I would like to make two comments, unfortunately, both are negative.

The first one is about the bathroom. I appreciate the fact that you may want to save on water costs but I wonder how much your insurers would be happy if there is a claim when somebody slips in your now shower area. There are no rails around the shower area, the floor is totally slippy inside the shower. The water sprays all over the place.

I further inform you that on arrival and departure we had no help with our luggage. The coach, which may not be your problem, did not stop at the hotel but stopped on the other side of the bridge.

I am sending a copy of this correspondence directly to Thompsons who we booked with.

Stayed July 2014, travelled as a couple
Helpful?
3 Thank Stewart K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (257)
Date | Rating
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English first
Exeter, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 July 2014 via mobile

We have just spent a pleasant and restful week at the Mart La Perla. The staff were helpful and friendly, the whole complex was spotlessly clean and the water in the pool was crystal clear. Our room was comfortable with a good view of the pool and the sea. The large bathroom ( didn't have a bath) had a large shower tray with a glass screen. We experienced the flooding too and needed clean towels every day after mopping up, but clean towels were no problem. Mini bar was restocked every day and the bedding was changed very regularly. The air conditioning in the room was efficient and much needed.
A lot has been said about the food on here. To be honest I found it to be very good. There was plenty of choice for all meals, the food is not the same as you have in the UK but we eat well at every meal. Lots of lovely bread, salad and beautiful fruit. It was a nice touch that fruit was brought around during the afternoon too. Must mention the ice creams served from 2 pm to 4 pm - don't miss them they are the best.
The animation team work very hard but the evening entertainment was LOUD. We did try to watch/join in but could not bear more than 20 minutes. It would have been lovely to have a bar area away from the main entertainment - we weren't the only people seeking the peace of our room before 10pm.
I would recommend this hotel though and we may visit again one day. Thank you for a relaxing holiday.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martiilk, Yönetici at Marti La Perla, responded to this review, 18 July 2014
Dear valued Guest,

for such a nice review we would like to say THANK YOU .
The satisfaction our Guests is the confirmation of our good Job
We are looking foward to welcome you again in our Hotel.


Kindest regards,

Marti La Perla Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 15 July 2014

I stayed with my family theyre first time came the marmaris but LaPerla make me more more more glad.wiew :sea mountain lovely.. I want the sends big love huggs all animation team it was reely fantastic how they funny with the woman costums during my holiday:)of course my lovely friends ezgi,yasin ı miss them already :( and and galanight&turkıshnight amazing food so quality specially kebab..thank you for my perfect holiday maybe ı cannot wait next summer !!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jasminajl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martiilk, Yönetici at Marti La Perla, responded to this review, 18 July 2014
Dear valued Guest,

Your valuable comments are greatly appreciated. We thank you for your understanding during your stay with us. We will be glad to welcome you here with us anytime, with a warm welcome.
We are very happy to your experience of our beautiful hotel and amazing city was so positive.


With sunny regards,

Marti La Perla Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 July 2014

The hotel was fab, its got an old traditional feel from the outside but modern inside. It was in a great location and we had a lovely room overlooking the pool with a partial sea view. It was very clean (the shower did leak water onto the floor but we just used the bath mat to soak it up). The staff were all really friendly and helpful, especially the guys behind the bar serving the drinks :-)

There was always plenty of selection for the food and the restaurant area was kept clean. The restaurant staff were also very friendly.

The pool area was fab, the entertainment team would come around with daily activities to take part in if you wished. (The music around the poool was a bit dated and repetitive as it was the same mix tape every day but that's only individual taste). A member of the hotel staff would also come around offering ice coffee in the morning and fruit in the afternoon, a nice touch I thought.

Directly out of the hotel you walk across the path to the private beach. You could also take drinks across here and the sun beds were comfier than the pool ones.

Overall we had a fab holiday and would definately recommend this hotel.

Room Tip: We had room 423, overlooking the pool with a partial sea view. No sun on the balcony, but to be hone...
See more room tips
  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DebsC235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martiilk, Yönetici at Marti La Perla, responded to this review, 18 July 2014
Dear valued Guest,

thank you so much for sharing your opinions at Tripadvisor. It makes us very happy to be informed that you where satisfied during you stay.
Hope to see and welcome you again in Marti Family.


With kindest regards,

Marti La Perla Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2014

I realy like that lovely hotel. Rooms very comfortable and everyday cleaning. Bar teams near to pool are so friendly and smiley. Esprcially trainee CAN thanks for interesting all our holiday with us. And animation team very friendly and daily time also evening shows very funny and professional. We will go next year also that lovely hotel.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Crazymotorbiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martiilk, Yönetici at Marti La Perla, responded to this review, 18 July 2014
Dear valued Guest,

Thanks for the motivating words of your review, we are very pleased. Also we would like to thank you for writing this review and the time you have spend for it.

We are very happy to welcome you again at the next holiday in our Hotel,it will be a pleasure for us to spoil you once again.
Much greetings from Içmeler and the whole Marti Family.


With kindest regards,

Marti La Perla Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2014

Having been to several countries around the world, I think this was the best hotel I have stayed in? The place was spotless, all the staff were well dressed and polite, nothing was too much trouble for them. The management should be commended for a well run hotel. The four of us that went this year,will try and go there again next summer!

  • Stayed June 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Roy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martiilk, Yönetici at Marti La Perla, responded to this review, 17 July 2014
Dear Mr. Roy,

For such a nice review we would like to say THANK YOU .
The satisfaction our Guests is the confirmation of our good Job
We are looking foward to welcome you again in our Hotel.


With kindest regards,

Marti La Perla Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 July 2014

I really like that lovely hotel. all staff very friendly and smiley .rooms very clean and comfortable .foods very delicious.And finally ANIMATION TEAM they are really good working . This if for me real animation.funny smiley and professional.especially yasin.ezgi.samet thanks for great holiday.SEE YOU NEXT YEAR

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank brainfre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martiilk, Yönetici at Marti La Perla, responded to this review, 14 July 2014
Dear valued Guest,

Thank you for taking the time to give us your thoughts and concerns on your recent stay.

We are pleased to know that overall you enjoyed your stay with us. We value every single experience and opinion of our valuable guests.We have taken note of your constructive feedback and appreciate it truly as this is the only way we can truly assess our guests’ needs, and continuously improve the luxury service we aim to provide.

We look forward to welcoming you back to Marti La Perla.


Kindest regards,

Marti La Perla Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marti La Perla

Property: Marti La Perla
Address: Cumhuriyet Mah. 320 Street | No 8, Icmeler 48700, Turkey
Phone Number:
Region: Turkey > Turkish Aegean Coast > Mugla Province > Icmeler
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Icmeler
#13 On the Beach Hotel in Icmeler
#17 Luxury Hotel in Icmeler
#20 Family Hotel in Icmeler
Price Range (Based on Average Rates): £
Hotel Class:4 star — Marti La Perla 4*
Number of rooms: 195
Reservation Options:
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Also Known As:
Marti La Perla Icmeler

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