When I booked this holiday it was for the Siesta which is the sister hotel next door, but on arrival we were told we had to go to the Juniper which was ok we were tired and didnt want to argue, the room was not bad, but we were not told that all meals are served in the Siesta and the following morning didnt have a clue where to go, no information was given to us at all, I cant believe some of the reviews I have read on here about how clean the hotel is, we heard alot of complaints about people putting towels on the floor to be changed only to find them folded up and put back, we met some people who had to complain as their sheets had not been changed for a week they knew this because there was makeup on the corner which kept being moved around, I have also put a photo of the mess of the bar area at 7.30 in the morning this is due to the bar staff being lazy, the pool area was not swept the whole two weeks we were there and there is a scum line around the water level in the pool and the table cloths were dirty from previous nights dinner at breakfast,
the food is ok you will always find something to eat and if you want to go out there are plenty of good places and very good value for money, I know the hotel is only 3* but it should be cleaner, there was a problem one day with a fire coming from the chimney, when we tried to raise the fire alarm it didnt work, and on the day before we were leaving I needed to phone about our transfer guess what the phone didnt work so I had to go to the Siesta what a shambles,The only member of staff that did a good job was Taner he was very helpful,and made us a snack to take to the airport, would I go back NO!!
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- Also Known As:
- Juniper Hotel Icmeler