Just arrived home from one week here ...it is advertised as a four star , we have stayed in 3 4 and 5 stars all over europe over the last 20 years ...this is a 2 star at the best . The food is terrible , bearing in mind it is early season and we didnt pay a fortune but when you book a four star you do expect decent food , it was cold every day ..The staff explained the food trays we not working properley ...oh thats ok then...not !! the new 2012 entertainment hadnt started yet they were building the stage while we were there ...drilling , welding and sparks flyting all over ..we understand this was just getting ready for the 2012 summer season ,but they shouldnt take our good earned money from us when they cannot deliver the service they advertise . The manager Yeshmin did apologize .The hotel wasnt ready for opening . Icmeler is lovely and would return but not to the Mersoys chain .3 hotels in icmeler ..The restuarant manager was spotted on a nimber of occasions walking passed the selfservice soft drinks machine ,taking a drink and putting the PLastic beaker back under the cloth with the clean beakers ...just not acceptable . Lots of cats , no hot water one night , the hotel is dark and dreppressing a very reluctant all inclusive hotel . .We still had a lovely holiday and if you are going here this summer ,take some extra money to eat and drink out and just use this as a base ...The champagne bar opposite is lovely for food .The rooms are ok . We had a visit from the rep and made a complaint and he was coming back to sign our complaint from the next day before we left for home , as you need to have this signed apparently before you retun to england if you are complaining he didnt show !..we have never complained before or wrote a review ..but just too many things wrong in this hotel .........................good luck
- Official Description (provided by the hotel):
- Mersoy Exclusıve Aqua Resort Hotel is located in İçmeler/Marmaris where the blue of the sea and the green of the forest meets.The Hotel is ideally located and only 150 m to the famous Beach of İçmeler. It’s situated at the center of the town with a walkıng distance to shops, boutıques, restaurants and bars.There are minibuses which go to / from Marmaris every 5 minutes. The Bus Stop is just in front of the Hotel.Standard rooms have double/single beds. A baby cot or an extra bed can be put upon request. Maximum capacity of room is 3 pax.All standard rooms have:-Telephone-Satellite TV, LCD TV-Minibar (empty)-Safebox (payable)-Balcony or Terrace-Shower or Bathtub-Hairdryer-Split Air Conditioner- Pool or Mountain or Street view (ROH)Family roomsareequipped the same as Standard Rooms. Family rooms consist of 2 rooms (1 bed room+1 livingroom) and 1 bathroom. In the bedroom there are Double bed or Single beds, and in the living room - one double sofa bed. Between rooms there is a door.The Hotel has 3 main Blocks at 4 floors in each. In every block there is an elevator. A and B Blocks are on the main Street, C Block is connected with them by nice narrow road, which has lenth about 80m. Most of the Family Rooms are located in the C Block. That’s why the AQUAPARK, MINI CLUB and THE ANIMATION STAGE are located also at the C Block.The decoration of the rooms may vary according to the Blocks and Floors. The rooms are sold according to ‘’Run Of The House System’’ (ROH).Booking by blocks is not performed.Check-out time is till 12.00. Check-in time is from 14.00.Late check-out can be given upon availability and with extra charge. Late check-out must be performed till 18.00. ... more less
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- Also Known As:
- Hotel Mersoy Exclusive
- Mersoy Exclusive Icmeler