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“Great Holiday”

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Mersoy Exclusive Aqua Resort
Ranked #21 of 78 Hotels in Icmeler
Certificate of Excellence
Berlin, Germany
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great Holiday”
Reviewed 13 June 2012

I would just like to echo the previous three reports, they have said it all, this was far better than I have expected or imagined, they really have said it all so I shall just once again name and applaud the staff who are without doubt the very best and happiest, hardest working people I have met.
So Arcan, Cakan, Volkan, Okan, Racheal your entertainment and smiling cheerful personas were massively influential on our holiday. A special mention to Fatih, without doubt the single most conscientious and professional barman I have ever met, and what's more a most honorable and likeable man.
To the maids, chefs and general staff, even though I don't know your names, thank you for your work and efforts.
Thankyou Mersoy.

Room Tip: We had a room in The Exclusive at the front with a balcony and a view up and down the strip, great t...
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Bobndebs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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734 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Belfast, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 June 2012

Having travelled to Turkey for over 15 years and stayed at AI hotels before the Mersoy is definitely the best so far and would highly recommend for standards and location. We stayed in block A in a double room which was very clean and nice decor, a little small for two girls but met are needs. Loved the shower (hot and powerful) and having a television was great and FREE air con. There is a maid service everyday with fresh towels, beautiful floral displays and very friendly ladies.

Most people complain about food in AI but we ate at the hotel four nights and each was really good with a large selection of fresh salads and a good choice of hot meals. We had lunch a few times this was also very good, the breakfast is continental but you can have a omellette cooked on request at the bar-b-que area outside.

We never used the pool area as it was quite small and we personally prefer the beach but there is an entertainment team who play games through the day and put shows on at night, mini disco, bingo and entertainment shows. Our only moan is that during our stay at the Mersoy there was a lot of Russian and turkish guests and everything was said three lanuages petty but really annoying. What bugged us even more was that on karoke night they hand out a catalogue of songs and ask you to pick one but the Russians wanted to sing Russian songs so the entertainment team tried to access the Russian internet to get music which kept crashing holding up the whole evening but that aside a really nice bunch of guys who try really hard.

The restaurant and bar staff work really hard and are not at all lazy in comparision to other AI turkish hotels if you asked for anything it was done immediatley and with a smile so thank you guys for a job well done also the restaurant and bar manager for helping us with our turkish xx

Hotel reception staff are excellent very efficient and polite not matter what time you roll in at (thanks Ukcell xx) we only had one problem with the air con and it was fixed immediatley.

We have to recommend the Bistro Med bar which is attached to the hotel but not all inclusive. The boys are great fun and will stay open as long as you want, the food is excellent and very reasonable so thanks to Freddie, Ice, Omar and Jimmy xx

Would most definitely recommend this hotel for location, shops, bars, restaurants and the beach with FREE sunbeds all within 5 minute walk and hope to be back next May.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Karen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wallasey, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 June 2012

We stayed from 20th May for 10 days, we went in a group of 8 and we all enjoyed the hotel and holiday.

Great hotel, everywhere spotless and clean. We stayed in a family room for three of us, the room was big compared to the other standard rooms, room was cleaned daily by the maids.

Pool was a decent size but very cold.

The all inclusive aspect of the hotel was OK, food was average, Very nice bread!!!!! Drinks was good measures served in glasses :D this all finished at 11 but you can go to Bistro Med for drinks after this time if you want to buy. Freddie and the team will ensure a good night.

The entertainment in the hotel made the holiday fun, Hakan, Chuck, John, Rachel and newbie Okan were all a laugh, they where there all day with activities such as bowls, darts and table tennis (all of which was won by Karl lol). Evening entertainment kicked off with a good old game of Bingo, overall i won 120 lira on this holiday so that was a bonus lol, then afterwards was usually an act like belly dancing, Latin dancing, comedy sketch and other performances all of which was very enjoyable and funny.

Hakan organised a coach trip into marmaris for 10 lira each, John and Okan took us to the main clubs and picked us up later on.

We would recommend this holiday for all ages as everyone is catered for.

Room Tip: Family Room is a really good size
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  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Darren G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 June 2012

just thought id write a review of the mersoy exclusive !!!2011
after years of holidays in turkey icmeler an marmaris , last july/aug our usual 7-10 people booked to stay at the mersoy for the first time ..

from the moment we arrived in the middle of the night we was made to feel welcome and helped to our rooms.
from that moment till our holiday ended i can honestly say i couldn't fault the hotel or its fantastic staff, and by staff i mean everyone from cleaner to owner !!! also i doubt any other bar or hotel employ better bar lads evo, billy ,eric, chico are the best in turkey

my room was cleaned every day and was big enough for two adults and our son age 5.
i foster a disabled girl and the staff couldn't do enough to make her happy in the room she shared with my daughter.

the food was great with a good choice every lunch/dinner and early morning you can have a choice of breakfast or freshly cooked omelets by the chef.
the drinks were were fine (its turkey so don't moan when the choice of spirits are limited) you can buy named branded in the bar at the front of the hotel.

i have again booked this hotel for july/aug 2012 as value for money this hotel surely cant be beaten. the owner was around the hotel most meal times as he often eats with the hotel guest and im sure would be approachable to help solve any disputes if needed.

i would recommend this hotel to anyone as for me it was the happiest/relaxed/enjoyable holiday iv had in 15 years.

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stephen g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wallasey, United Kingdom
1 review
Reviewed 10 June 2012

This holiday is easily one of the most memorable holidays that I've ever had in my life. Right off the bat as soon as you get your room booked you feel right at home. The staff are the friendliest bunch of guys anyone could ask for providing some fantastic entertainment every single night and it won't ever become boring because there's always something different on (with also a nightly game of bingo as well). In addition, your rooms will be neatly cleaned daily by the maids.

Alongside this, there is darts, bowls, table tennis and more all as part of the inclusive offer. The staff would always get people involved in the entertainment where everyone gets to know each other by the end. The food is alright too, just maybe a bit repetitive. The hotel is also in a nice spot where there is plenty of nightlife (which the hotel guys take you to in a coach), water parks, supermarkets (and a large range of assorted shops), restaurants, places to book days out etc. in the surrounding area.

Truly one of the funniest holidays of my life. If your here to enjoy yourself and/or relax, here is the place to be!

Stayed May 2012, travelled with friends
Helpful?
Thank Aaron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taunton, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 June 2012

The Mersoy Exclusive is a fully inclusive Hotel. most of the rooms are small and any people could be seen complaining about the size of the rooms that they were given from day one including myself , who had to upgrade to a family room to get any size room at all. what u see is some times not what u get. it was obviouse that these group of hotels had just started to prepare for the season as most of the furnishings and the fittings were still being put in place, especially the oriental which of course you can use the facilities if you wish. the food was plenty and various but overall there was a considerable variety some thing for everyone and was edible. The staff were good and drinks were no problem if you want them from early morning until 2300 hrs at night. The rooms were kept clean by a very busy set of cleaning ladies and our room was kept imaculate at all times. the hotel has implemeted an environmetal policy and if you dont want ur towels changed on a daily basis then you just have to put your towels back on the rack if you do u leave them hanging and they are changed.

The bar at the front of the hotel is not all inclusive and you have to pay for all u eat and drink there, the bar staff are good thanks boys we had some good parties till 0200hr

Icmeler market is now on twice a week but is not the market it used to be, the center of marmaris has been cleared and relaid and now looks good

The gym and fitness center is made up of some very tired equipment but functional if you want that side of life on holiday i used the gym a few times while i was there

would i use this hotel again that answer has to be no all inclusive is not for me i like freedom of movement and eating in different restraunts and meeting different people
Warning to those who want to stray and eat the Romance Bar has a very bad name for boys fleecing girls even the locals are appaled at the instructions from the owner, they get no wages but are told to get money from english women and take them for everything they have. The food wasnt that bad in the Romance bar although i did send back my tea bone as it was like old show leather, the other four meals were fine though

Room Tip: my room was 1101 after i had upgraded to this family room on the first night in this room my wife wo...
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rockyape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 June 2012

My wife Jackie, her sister and hubby stayed for the first time at the Mersoy Exclusive Hotel at the end of May 12 for a week, fully inclusive. We all had a very godd holiday there and could not really fault anything, as we have stayed at 5 star hotels in the past and this is on par with them. The rooms were in good decor, clean, with a fridge, air con and decent power showers. The food was good, with a varied selection and at breakfast, though I am a traditional fry up man, I varied my diet in more healthy breakfasts, including cereals, then scrambled eggs with the nice Turkish breads, cheeses, salad and of course olives. The evening diner was best with a wide selection to choose from. I only put on half a stone in a week, which is good for me.
All staff were very polite and friendly, with a high standard of service and the entertainment staff, Hakan and Chack, provided daily activities, such as darts, shooting, pool, table tennis, if you wanted to get up from your sun lounger and the evening entertainment was varied and good also, which also catered for the younger children. The location is just right, 5 mins from the beach, free sun beds and all other bars and restaurants within 5 mins.
Overall we recomend this holel and we will be trying to organise our whole family for a holiday there next year : my wife and I, my 3 children and 7 gran children, which will keep Hakan and Chak entertained.
Keith and Jackie : Peterborough, Cambridgeshire, UK.

Room Tip: Though we did not view other rooms, we were told the best rooms were in Block A, the main building...
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mersoy Exclusive Aqua Resort

Property: Mersoy Exclusive Aqua Resort
Address: Kayabal Cad No 60, Icmeler 48720, Turkey (Formerly Mersoy Exclusive)
Region: Turkey > Turkish Aegean Coast > Mugla Province > Icmeler
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Icmeler
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mersoy Exclusive Aqua Resort 4*
Number of rooms: 133
Official Description (provided by the hotel):
Mersoy Exclusıve Aqua Resort Hotel is located in İçmeler/Marmaris where the blue of the sea and the green of the forest meets.The Hotel is ideally located and only 150 m to the famous Beach of İçmeler. It’s situated at the center of the town with a walkıng distance to shops, boutıques, restaurants and bars.There are minibuses which go to / from Marmaris every 5 minutes. The Bus Stop is just in front of the Hotel.Standard rooms have double/single beds. A baby cot or an extra bed can be put upon request. Maximum capacity of room is 3 pax.All standard rooms have:-Telephone-Satellite TV, LCD TV-Minibar (empty)-Safebox (payable)-Balcony or Terrace-Shower or Bathtub-Hairdryer-Split Air Conditioner- Pool or Mountain or Street view (ROH)Family roomsareequipped the same as Standard Rooms. Family rooms consist of 2 rooms (1 bed room+1 livingroom) and 1 bathroom. In the bedroom there are Double bed or Single beds, and in the living room - one double sofa bed. Between rooms there is a door.The Hotel has 3 main Blocks at 4 floors in each. In every block there is an elevator. A and B Blocks are on the main Street, C Block is connected with them by nice narrow road, which has lenth about 80m. Most of the Family Rooms are located in the C Block. That’s why the AQUAPARK, MINI CLUB and THE ANIMATION STAGE are located also at the C Block.The decoration of the rooms may vary according to the Blocks and Floors. The rooms are sold according to ‘’Run Of The House System’’ (ROH).Booking by blocks is not performed.Check-out time is till 12.00. Check-in time is from 14.00.Late check-out can be given upon availability and with extra charge. Late check-out must be performed till 18.00. ... more   less 
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Also Known As:
Hotel Mersoy Exclusive
Mersoy Exclusive Icmeler

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