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“Wouldn't rush back, poor food.”

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Mersoy Exclusive Aqua Resort
Ranked #27 of 78 Hotels in Icmeler
Certificate of Excellence
Clydebank, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wouldn't rush back, poor food.”
Reviewed 9 June 2013

Very good room, as majority of people complained about the size of theirs,maids done a great job of cleaning rooms, we were up on the fourth floor and had a view of of pool and mountains, and nice big balcony, good size room too. only downfall was lift was out of order for 2 days, and there was people with young children on the top floor, apparently this was a regular occurance.
must say bar staff and waiters all excellent with a smile and greeting unless they were very busy.
Food was pretty bad, and not very good quality,not much choice to be honest, constantly waiting about for cups in the morning, and also not enough tables for the amount of people in hotel..
Entertainment was not up to much, pretty pathetic to be honest,, wont name one of entertainment staff, but spent most of his time chatting up young females or eyeing them up....lol..felt he forced himself in to doing the aqua gym and would have been quiet happy if no-one was up for doing it!
good location as quiet central for everything.
reasonable hotel if you are not fussy about food.

Room Tip: go for room 1412 as this seems to one of the biggest double rooms and good view of mountains
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  • Stayed June 2013, travelled as a couple
    • Value
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Helpful?
1 Thank vonnie182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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738 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
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English first
Istanbul, Turkey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 June 2013

very good hotel with amazing staff, very polite and will do anything to help. food there is a good choice but you have to like chicken. entertainment team are grat and always try to get you to particapate. the room we stayed in was very spacious with a big bathroom which included a bath as well as shower.

  • Stayed June 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank muzaffer t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 May 2013

I have to start with the ups. Big thank you to all the staff at the mersoy from the waiters to the bar staff who where amazing and could not do enough for the guests. If your going with children the animation team are fabulous. Also enjoyed a Turkish bath which we bought off a hotel rep who will give you a great deal so sort it with him first before you enter the spa as they will try to sell other treatments on top. I've never had spa before and after the massage my back problem disappeared!! The downside is the food which doesn't have a lot of choice and the drink on the all inclusive . Bacardi, brandy and liqueurs are not included so make sure you buy at airport as they are expensive in the shops. Sorry one more up ...lf staying at mersoy Bella vista suites they are lovely and the pool area was so peaceful but no all inclusive and is adult only. The restaurant and bar there is fab so make sure u have a meal fantastic quality and Ali and Fonzy will treat u like kings and queens. All in all a fully enjoyable holiday

Room Tip: Bella Vista suites are far better and if your a couple I would highly recommend these
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  • Stayed May 2013, travelled as a couple
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Helpful?
2 Thank paulkop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rersoy76, Owner at Mersoy Exclusive Aqua Resort, responded to this review, 25 May 2013
Dear Sir,

Thank you for your nice review. We appreciate it.

As for the drinks, in none of the hotels in our size, do the hotels serve international branded alcohols such as Bacardi etc. On the other hand, in Year 2013, we are one of the very few hotels in the area which serves Efes- the best beer in Turkey and Pepsi brand for soft drinks as well as Mey Icki as the local alcoholic brands. Therefore we can be regarded as one of the most generous hotels in terms of quality and the variety of the drinks. Hope this answer suites you well.

Also the food, we try to cater for every taste.

Thanks once again for your nice review.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunderland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 May 2013

just got back from the Mersoy. stayed mid May 2013. we had a lovely room with a great view overlooking the pool with the mountains as backdrop. maid service was excellent, sheets and towels changed everyday and the maids were always greeting us with a smile. the food was varied and most enjoyable. at breakfast, the chef was at hand making omellettes and pancakes to order. the staff were really friendly and very efficient. a special mention goes to Mustafa on the entertainment team who went out of his way to make everyone feel welcome. ideally situated. 5 minutes walk from the beach and with bars and restaurants on the doorstep. all in all a great holiday and would recommend the Mersoy to anyone thinking of going to Icmeler

Room Tip: A block has dining room and closest to beach
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  • Stayed May 2013, travelled as a couple
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Helpful?
7 Thank tony a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 May 2013

We stayed at the mersoy in April/may of this year,
. The food was lovely with a wide selection (something for everyone)
. The rooms were clean, spacious and fresh bedding and towels supplied daily (when we first arrived are room was quite small with the cot and pram in) so we asked to me moved and this was done with no problem at all the room they moved us too was huge!
. The waiters, bar staff, managers and animation team were fantastic! They were all so friendly and nothing was too much trouble, they made our stay pleasurable and adored our little boy ever so good with him :)
Overall this hotel is lovely I would defiantly recommend this hotel and if we was to come back to turkey we would stay here again :)

  • Stayed April 2013
    • Value
    • Location
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Helpful?
4 Thank Victoriagermain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, Wales, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 May 2013

loved this hotel , have stayed in many around turkey , my partner and myself were the first to stay in this hotel this year and even though it was quiet when we arrived the staff could not hel,p us enough. very clean , room was lovely , bathroom was new fab power shower , food was lovely ,the kitchen staff and waiters were all friendly and very helpful , even the drinks were to a high standard the best i have stayed in turkey , will be coming back in september. even got english films .

  • Stayed April 2013, travelled as a couple
    • Value
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Helpful?
3 Thank Fiona G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ELLESMERE PORT
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 12 May 2013

I would say from the start that the hotel is 3*,but having said that the superb service from reception staff to waiters/chefs/cleaners/bar staff deserve a far higher rating.The rooms are adequate for the amount of time we spent in the rooms,the bathroom always had hot water,and the shower/bath was superb.The food was exactly what we expected,as they are trying to cater for various nationalities,we enjoyed trying the meals available.The beer from the bar was Efes which was as good as any Efes we have ever had.The quality of the soft drinks was very good and the Pepsi etc tasted like it should do.Please note that the all inclusive does not include whisky or brandy,but this is stated as not being part of the all inclusive.Anyone wanting to go into Marmaris can catch the Dolmus from right outside the hotel for 2.5 TL.The aqua park is located about 150 yards from the main hotel,and the Mersoy Bella Vista which is next door contains the indoor pool and fitness centre.We had a lovely holiday and for what we paid thought it was great value for money

  • Stayed April 2013, travelled with family
    • Value
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Helpful?
4 Thank JONTY2674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mersoy Exclusive Aqua Resort

Property: Mersoy Exclusive Aqua Resort
Address: Kayabal Cad No 60, Icmeler 48720, Turkey (Formerly Mersoy Exclusive)
Region: Turkey > Turkish Aegean Coast > Mugla Province > Icmeler
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Icmeler
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mersoy Exclusive Aqua Resort 4*
Number of rooms: 133
Official Description (provided by the hotel):
Mersoy Exclusıve Aqua Resort Hotel is located in İçmeler/Marmaris where the blue of the sea and the green of the forest meets.The Hotel is ideally located and only 150 m to the famous Beach of İçmeler. It’s situated at the center of the town with a walkıng distance to shops, boutıques, restaurants and bars.There are minibuses which go to / from Marmaris every 5 minutes. The Bus Stop is just in front of the Hotel.Standard rooms have double/single beds. A baby cot or an extra bed can be put upon request. Maximum capacity of room is 3 pax.All standard rooms have:-Telephone-Satellite TV, LCD TV-Minibar (empty)-Safebox (payable)-Balcony or Terrace-Shower or Bathtub-Hairdryer-Split Air Conditioner- Pool or Mountain or Street view (ROH)Family roomsareequipped the same as Standard Rooms. Family rooms consist of 2 rooms (1 bed room+1 livingroom) and 1 bathroom. In the bedroom there are Double bed or Single beds, and in the living room - one double sofa bed. Between rooms there is a door.The Hotel has 3 main Blocks at 4 floors in each. In every block there is an elevator. A and B Blocks are on the main Street, C Block is connected with them by nice narrow road, which has lenth about 80m. Most of the Family Rooms are located in the C Block. That’s why the AQUAPARK, MINI CLUB and THE ANIMATION STAGE are located also at the C Block.The decoration of the rooms may vary according to the Blocks and Floors. The rooms are sold according to ‘’Run Of The House System’’ (ROH).Booking by blocks is not performed.Check-out time is till 12.00. Check-in time is from 14.00.Late check-out can be given upon availability and with extra charge. Late check-out must be performed till 18.00. ... more   less 
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Also Known As:
Hotel Mersoy Exclusive
Mersoy Exclusive Icmeler

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