lovely hotel for a three star and for what you pay for, but on our arrival we had to be moved three times until a room was found that we could sleep in due to faults in the rooms, after 4 days we asked to be moved as we were staying here for three weeks and the room was very small. The female manager (who I have not got the name for) was very rude and I think that she could do with a brush up her communication skills with the public as she said that we were too fuzzy !!!! The staff in the hotel were excellent but I must mention the following staff as they went that extra mile to make our holiday a lot better, they are Nursen and Inna in reception, the bar staff Efe and Fathi if it was not for these people I think our holiday would have been the worst. I must say that the entertainment team went out of their way to make you welcome 10/10. I think that the management need to look and review their food menu as this was very poor for international holiday makers and not just Russians. I have stayed in icmeler 4 times before and have never complained, would I return to this hotel in the future (No) unless there was massive changes. I would advise the management to look at their website as this gives the public a false impression of the hotel.
- Official Description (provided by the hotel):
- Mersoy Exclusıve Aqua Resort Hotel is located in İçmeler/Marmaris where the blue of the sea and the green of the forest meets.The Hotel is ideally located and only 150 m to the famous Beach of İçmeler. It’s situated at the center of the town with a walkıng distance to shops, boutıques, restaurants and bars.There are minibuses which go to / from Marmaris every 5 minutes. The Bus Stop is just in front of the Hotel.Standard rooms have double/single beds. A baby cot or an extra bed can be put upon request. Maximum capacity of room is 3 pax.All standard rooms have:-Telephone-Satellite TV, LCD TV-Minibar (empty)-Safebox (payable)-Balcony or Terrace-Shower or Bathtub-Hairdryer-Split Air Conditioner- Pool or Mountain or Street view (ROH)Family roomsareequipped the same as Standard Rooms. Family rooms consist of 2 rooms (1 bed room+1 livingroom) and 1 bathroom. In the bedroom there are Double bed or Single beds, and in the living room - one double sofa bed. Between rooms there is a door.The Hotel has 3 main Blocks at 4 floors in each. In every block there is an elevator. A and B Blocks are on the main Street, C Block is connected with them by nice narrow road, which has lenth about 80m. Most of the Family Rooms are located in the C Block. That’s why the AQUAPARK, MINI CLUB and THE ANIMATION STAGE are located also at the C Block.The decoration of the rooms may vary according to the Blocks and Floors. The rooms are sold according to ‘’Run Of The House System’’ (ROH).Booking by blocks is not performed.Check-out time is till 12.00. Check-in time is from 14.00.Late check-out can be given upon availability and with extra charge. Late check-out must be performed till 18.00. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Mersoy Exclusive
- Mersoy Exclusive Icmeler