We arrived at 5am 20 May to be shown to a tiny room with a double bed which is unsuitable for 2 females. The manager arrived and was most unhelpful, insisting that the Icmeler Online Agency who we booked it through was to blame as they had not specified a twin room!!!!!!!! He was angry and kept saying there was nothing he could do. We asked if any apartments were available and he said that they were full, which they were not. Next day 2 single beds were put into the room. The room was awful, the size of a shoebox, we were tripping over each other. To make things worse the balcony looked onto some generators and the back of the kitchen, so the cooking smells were constant. The manager did not speak one word to us for the rest of our holiday, no apology, nothing. We had read reviews of this hotel and looked forward to staying in nice surroundings but were sadly disappointed. Im not saying not to stay there, just ensure that you do not book through an agency and DO NOT accept room 201. The furnishings, bathroom and other staff were all nice but I wont ever stay there again. I feel we were treated very badly and spoiled a very hard earned holiday. I have been to Turkey 37 times, various resorts, and this room was the worst (and most expensive).
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- Also Known As:
- Bonjour Hotel Icmeler